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"Highly recommended! Well designed & comfortable rooms, nicely appointed, Onsen on the 12th floor. Located in a mini-mall complex by the train station with a large multi-story parking, and many options to have breakfast, lunch and dinner. Plus a specialty food market on the ground floor In short an excellent choice in Wakayama. Easy bus access or 20min walk to the castle and museums "

"Front desk staff members provide excellent services ! The room service staff members are dedicated. But the air conditioner needs maintenance to make the room fresh. "

"Staff was very helpful."

"Location, service, hot spring are all awesome."

"Amazing hotel right at Tokushima station. Just outside the hotel is a major bus terminal with both local and express buses to places such as Kobe and Osaka. A 5 to 10 minute walk west of the hotel takes you to the Tokushima Castle Museum and it’s excellent garden. A 10 minute walk south of the hotel takes you to the Awaodori Kaikan with awaodori shows, and ropeway access to Mt Bizan. Many shopping and dining options right next to the hotel in the Clement Plaza and also in the surrounding area (including 7/11’s). Although I didn’t try it this trip, the hotel also has a number of dining options itself (they also appear to do banquets for larger groups). Breakfast buffet (which had excellent seating capacity), had a huge selection of food options with attentive staff to ensure tables are cleaned, and food always kept stocked. Many reception staff speak English and are extremely helpful e.g. offering advice and helping with luggage forwarding. My room was large, luxurious with mini-fridge, coffee and tea. Wifi was good, and although I didn’t use it my room also had an ethernet cable. Unrelated to the hotel, please note that as far as I could tell IC cards (such as Suica and Pasmo) cannot be used on Tokushima trains, although many shops and restaurants in Tokushima do accept them. Service area on the hotel second floor with combination washer/dryers, microwave and vending machine. Overall a fantastic hotel and I would definitely recommend."

"Clean hotel and Friendly staffs"

"Excellent location just minutes from the train station and bus lines. Lot's of excellent eating locations within 10-15 min walking. Very nice public bath on the top floor with natural spring water. There are two wings, East and West. The rooms in the original wing (West, I believe) are getting a bit dated but still quite decent. A couple of proximate restaurants also offer a 10% discount if you show your room key. This is a very slightly higher-end business style hotel and great value. Recommended."

"Clean room. Family friendly. Nice Staff."

"Toyoko inn is always excellent value. I especially loved how friendly and helpful the staff were at this branch!"