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Reviews of SpringHill Suites by Marriott Milwaukee Downtown

3 out of 5
SpringHill Suites by Marriott Milwaukee Downtown
744 Vel R Phillips Avenue, Milwaukee, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 983 reviews" "
Rating 8 - Good. 225 out of 983 reviews" "
Rating 6 - Okay. 65 out of 983 reviews" "
Rating 4 - Poor. 23 out of 983 reviews" "
Rating 2 - Terrible. 26 out of 983 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay and had a blast with my man
Stayed 1 night in Jan 2024
Response from General Manager on 20 May 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many restaurants and the river
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from General Manager on 14 May 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Kj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service i will be back in 2 weeks
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Thank you for your recent review! We appreciate your feedback and look forward to your upcoming visit!

10/10 Excellent

Angela, Fullerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to know in advance about the additional parking charge
Stayed 2 nights in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and clean.
Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee

6/10 Okay

Larisa

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Kitchen staff was so rude. Women kept saying how people was irritating her, the adults are worst then kids just very rude.
Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review. I am sorry that we missed on a few areas of your stay and we have shared your feedback with our team to improve our overall guest experience moving forward.

10/10 Excellent

JAMIE, MINNEAPOLIS

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay.
Stayed 2 nights in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee

10/10 Excellent

Rhodora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only three blocks away from the Fiserv Forum so we could walk to the concert. What a beautiful and comfortable place to stay.
Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee

2/10 Terrible

Cara

Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review. I am sorry that we missed on a few areas of your stay and we have shared your feedback with our team to improve our overall guest experience moving forward.

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee

4/10 Poor

Ramona

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Thank you for your recent review. I am sorry that we missed on a few areas of your stay and we have shared your feedback with our team to improve our overall guest experience moving forward.

10/10 Excellent

Darla

Stayed 3 nights in Mar 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Thank you for your review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for seeing a Bucks game! Great complimentary breakfast on our first morning, second morning (the day after the Bucks game) there was nothing but apples & oranges left at 8:20. Coffee was out, juice machine was out, fridge was empty. Luckily there is a Starbucks and a Dunkin' a few minutes walk away
Stayed 2 nights in Mar 2024
Response from General Manager on 29 Mar 2024
Thank you for your review! We appreciate your feedback and hope to see you again and will make a better effort on making sure our breakfast options meet business demand in the future. We hope to see you the next time you are in Milwaukee!

10/10 Excellent

Mayra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Thank you for your review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Zackary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and in walking distance to lots of restaurants and fiserv forum
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Thank you for your review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

8/10 Good

Tom

Stayed 1 night in Mar 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee

8/10 Good

caleigh

Stayed 1 night in Mar 2024
Response from General Manager on 10 May 2024
Thank you for your recent review! We're glad you enjoyed your stay and we appreciate your feedback. We hope to see you the next time you are in Milwaukee

10/10 Excellent

JeNea Trasonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Heather, Davenport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast easy checkin, very friendly staff
Stayed 1 night in Mar 2024
Response from General Manager on 20 Mar 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Ronald, Milladore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 13 Mar 2024
Thank you for your recent review! We appreciate your feedback and hope to see you the next time you are in Milwaukee!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very customer focused.every time we came I or out the said hello welcome back or as we we’re going out they would ask can we help you with anything. They help us find the directions to the places we wanted to see .We will stay there again.
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Thank you for your recent review!! We appreciate your feedback and I'm so happy that you had such a great experience with our team. I have shared your feedback with our team to celebrate this and continue improving our experience for guests! We hope to see you again the next time you are in Milwaukee.

10/10 Excellent

Dave

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for the Bucks game, Hotel was clean and friendly staff and easy walk to the event.
Stayed 1 night in Feb 2024
Response from General Manager on 12 Mar 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee.

6/10 Okay

paulina

Stayed 1 night in Feb 2024
Response from General Manager on 29 Mar 2024
Thank you for your review! We appreciate your feedback and hope to make a better impression the next time you are in Milwaukee,

10/10 Excellent

Joani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Thank you for your recent review! We appreciate your feedback and hope to see you the next time you are in Milwaukee!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Thank you for your recent review! We appreciate your feedback and hope to see you the next time you are in Milwaukee!

10/10 Excellent

Tamami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 22 Feb 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Anderson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 1 night in Feb 2024
Response from General Manager on 22 Feb 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not included in our rate and was $40 which was avg. for the area. Short walk to Fiser Forum, easy in easy out would stay again.
Stayed 1 night in Feb 2024
Response from General Manager on 18 Feb 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 18 Feb 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

2/10 Terrible

Susan

Stayed 1 night in Jan 2024
Response from General Manager on 29 Mar 2024
Thank you for your review! We appreciate your feedback and hope to make a better impression the next time you are in Milwaukee,

2/10 Terrible

Dustin, Madison

Stayed 1 night in Jan 2024
Response from General Manager on 29 Mar 2024
Thank you for your review! We appreciate your feedback and hope to make a better impression the next time you are in Milwaukee,

2/10 Terrible

Roland, Lemont

Stayed 1 night in Jan 2024
Response from General Manager on 29 Mar 2024
Thank you for your review! We appreciate your feedback and hope to make a better impression the next time you are in Milwaukee,

10/10 Excellent

Jake

Stayed 1 night in Dec 2023
Response from General Manager on 26 Jan 2024
Thank you for your recent review! We appreciate your positive feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on 26 Jan 2024
Thank you for your recent review! We appreciate your positive feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Dark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 26 Jan 2024
Thank you for your recent review! We appreciate your positive feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Alanis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Thank you for your recent review! We appreciate your feedback and are so thrilled you enjoyed your stay! We hope to see you the next time you are in Milwaukee!

2/10 Terrible

Sebastian

Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Hello Sebastian, I am sorry that you did not enjoy your stay with us. We try to deliver as positive as an experience as possible for all of our guests. We clearly missed the mark and I wanted to reach out and directly apologize. We hope that you re-consider staying with us under better circumstances in the future.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 16 Jan 2024
Thank you for your recent review! We appreciate your feedback and are so thrilled you enjoyed your stay! We hope to see you the next time you are in Milwaukee!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 12 Jan 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Amir

Stayed 1 night in Dec 2023
Response from Damon W on 12 Jan 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on 8 Jan 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Michael

Stayed 3 nights in Dec 2023
Response from General Manager on 26 Jan 2024
Thank you for your recent review! We appreciate your positive feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check-in were great!
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Jenny

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a very nice hotel for what we paid and staff were amazing.
Stayed 2 nights in Dec 2023
Response from General Manager on 29 Dec 2023
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!

10/10 Excellent

Brayden

Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Thank you for your recent review! We appreciate your feedback and hope to see you again the next time you are in Milwaukee!