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Reviews of My Place Hotel - Mount Pleasant

3 out of 5
My Place Hotel - Mount Pleasant
13320 Globe Drive, Sturtevant, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 306 reviews" "
Rating 8 - Good. 70 out of 306 reviews" "
Rating 6 - Okay. 19 out of 306 reviews" "
Rating 4 - Poor. 4 out of 306 reviews" "
Rating 2 - Terrible. 11 out of 306 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ding

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not happy with the cleanliness
Stayed 1 night in Apr 2024
Response from Robert Brown GM on 8 May 2024
Kevin,I appreciate that you took the time to leave a review, but I'd ask that you reach out to let us know what we could have done to make your stay better!looking forward to hearing from you,

10/10 Excellent

Aheem

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean service was great, the rooms were very nice and clean will definitely stay again
Stayed 1 night in Apr 2024
Response from Robert Brown: GM on 18 Apr 2024
Aheem, We look forward to your next stay!

10/10 Excellent

Jorham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Robert Brown: GM on 16 Apr 2024
Jorham, Thank you so much for the 5/5 review.Happy to have been of service!

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Very quiet, excellent service, fast food, and gas walking distance yes that would go back.
Stayed 1 night in Apr 2024
Response from Robert Brown: GM on 12 Apr 2024
We're looking forward to that next trip backThank you for the great review!

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Robert Brown: GM on 12 Apr 2024
Thanks Adolfo!Let us know how we can make your next experience a 5:5!

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Robert Brown: GM on 4 Apr 2024
McKenzie,Thank you!Looking forward to your next visit.

10/10 Excellent

Danyell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here about once a month for work. I’ve never had a bad experience, the beds are comfy and it’s always quiet!!
Stayed 1 night in Mar 2024
Response from Robert Brown: GM on 1 Apr 2024
Always a Pleasure!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it nice rooms
Stayed 3 nights in Mar 2024
Response from Robert Brown: GM on 1 Apr 2024
Thank you Danielle!

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place the staff is amazing extremely nice and helpful rooms are clean and the rooms have an almost full kitchen
Stayed 1 night in Mar 2024
Response from Robert Brown: GM on 1 Apr 2024
Joshua, Thank you!Looking forward to seeing you next time.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and hotel total
Stayed 1 night in Mar 2024
Response from Robert Brown: GM on 2 Mar 2024
Gabiel,We greatly appreciate your 5:5 review!...and hope to see you again the next time you are in the area!

10/10 Excellent

Desiree

Stayed 3 nights in Feb 2024
Response from Robert Brown: GM on 24 Feb 2024
Desiree, Thank you for taking the time to leave us a great score!

8/10 Good

Diane

Stayed 1 night in Feb 2024
Response from Robert Brown: GM on 22 Mar 2024
Thank you for taking the time to review us!would love to know how we could make your experience 5/5 next time!

10/10 Excellent

Daren, Escanaba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2024
Response from Robert Brown: GM on 15 Feb 2024
Thank you for you 5:% Review, Daren!We appreciate it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O ernight stay
It was a nice hotel for the price. You should really train your employees about what to do with a fire alarm. That whole situation was ridiculous.
Stayed 1 night in Jan 2024
Response from Robert Brown: General Manager on 23 Jan 2024
We do appreciate your patience and understanding..As always our staff's first priority is the safety of our guests. While we are very thankful that the fire supression system had "only" released in our lobby due to a frozen pipe. for the sake of lives that we are responsible for, we could not move forward until the building was cleared by the fire department. It's been a strange week all around with the weather.But!We do hope to be able to show off our refreshed Lobby on your next stay!

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Employees very congenial. The parking lot was covered in snow. The employees worked very hard getting it cleared off. The snow plow arrived around 9:45 and we were able to leave at 10:00.
Stayed 3 nights in Jan 2024
Response from Robert Brown: General Manager on 16 Jan 2024
Thank you Helen!Mother nature wasn't kind to us this weekend, and we greatly appreciate your patience!We hope to see you next time!

2/10 Terrible

Elizabeth

Stayed 1 night in Dec 2023
Response from Robert Brown: General Manager on 5 Jan 2024
Elizabeth, I see you'd stayed with us The night of new years eve!I'm troubled that we had not met your expectations, and would appreciate discussing further!* We are under new management, and ( unfortunate timing) i'd returned to the company the day you'd departed.

10/10 Excellent

Cheryl L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they had a recliner. I have difficulty getting into a bed. I also have breathing issues. I actually was able have a confortable nights sleep. I just wish it was an electric recliner. I needed help with reclining. My only complaint no safety bars in the.shower.The person who checked us in was very pleasant. Overall it was a stress free experience.
Stayed 2 nights in Nov 2023
Response from Hotel Management on 4 Dec 2023
Dear Cheryl, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional.I am so sorry that we didn't know you needed some extra help. There are bars in the bathroom, in our Accessible rooms! Please ask us, while you are checking in, we want you to have everything you need. It was a pleasure having you at our hotel! and we look forward to welcoming you back soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 2 Nov 2023
Dear Robert, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel of Mt Pleasant!, and we look forward to welcoming you back soon.

10/10 Excellent

vlad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 2 Nov 2023
Dear vlad, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel of Mt Pleasant!, and we look forward to welcoming you back soon.

8/10 Good

Renee Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 12 Oct 2023
Dear Renee Marie, thank you for the Great rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel of Mt Pleasant!, and we look forward to welcoming you back soon.

10/10 Excellent

Amy

Stayed 3 nights in Sep 2023
Response from Management on 6 Oct 2023
Dear Amy, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel of Mt Pleasant!, and we look forward to welcoming you back soon

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from My Place Hotel Team on 29 Sept 2023
Dear Louie Wolfe,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excellent

James

Travelled with family
Good location and helpful staff.
Stayed 1 night in Sep 2023
Response from My Place Hotel Team on 29 Sept 2023
Dear James,Thank you kindly for the perfect rating you gave us. We're glad to see that our hotel was the perfect location for you. Our staff are always looking to help out a guest with their needs. Your comments will be shared with our staff. We look forward to hosting your stay with us again in the near future.

8/10 Good

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from My Place Hotel Team on 27 Sept 2023
Dear Louise, Thank you kindly for the rating that you gave us. We appreciated your stay and you are always welcomed back to the My Place Hotel! Best Wishes, Simeon Gray Jr Front Office Supervisor My Place Hotels Mt. Pleasant, WI262-884-0489

10/10 Excellent

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, pet friendly and easly to get to. Clean room and building. Very comfortable
Stayed 1 night in Sep 2023
Response from Management on 19 Sept 2023
Dear Julie, we're overwhelmed by your generous praise! It's terrific to hear that you were impressed by our lovely pet friendly property, clean comfortable rooms and building, easy to get to location , and our excellent staff. Thank you for rating us five stars and we are already eager for another chance to welcome you back to the My Place Hotel in Mt Pleasant!

10/10 Excellent

Pamela, Clintonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simeon at front desk was great!
Stayed 1 night in Sep 2023
Response from Management on 19 Sept 2023
Dear Pamela, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. Thank you for the kind words, Simeon will be thrilled by your praise. It was a pleasure having you at the My Place Hotel of Mt Pleasant!, and we look forward to welcoming you back soon.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. We were able to check in early as we had a wedding that had been moved further away from the hotel and we needed the extra time. Everyone was courteous and helpful. Beds and pillows were wonderful. I'm trying to find a way to buy one of those pillows!! Except for the person above us walking aroiund for about 2 hours at 1 AM it was a very pleasant stay. We will definitely be looking for "My Place" facilities in future travels.
Stayed 1 night in Sep 2023
Response from Management on 19 Sept 2023
Dear Sandra, We're so delighted that your recent stay with us exceeded your expectations! Thank you for choosing the My Place Hotel of Mt Pleasant ! Your kind praise for our excellent beds and pillows, early check in, and excellent, courteous and helpful staff means the world to us. Please except my apologize for loud guest above you. Please visit us again soon for another five-star experience!

10/10 Excellent

William

Stayed 2 nights in Sep 2023
Response from Management on 29 Sept 2023
Dear William, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the our Hotel!, and we look forward to welcoming you back soon.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and clean
Stayed 1 night in Sep 2023
Response from Management on 19 Sept 2023
Dear Sharon, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. Your kind praise for our very neat and clean accommodations means the world to us It was a pleasure having you at the My Place Hotel of Mt Pleasant!, and we look forward to welcoming you back soon.

10/10 Excellent

Yu-Chin, Shawano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the location to be within 1/2 mile of level 2 chargers at Aurora Medical Center. The lot is well lit. Even though there are no cross walks or walking paths, the area is well lit and traffic isn’t too dangerous. Simeon at the desk is very professional and courteous. Room is spacious with mini kitchen which I didn’t expect. Starbucks and KT is close by for breakfast needs.
Stayed 1 night in Sep 2023
Response from Management on 19 Sept 2023
Dear Yu-Chin, We're so delighted that your recent stay with us exceeded your expectations! Thank you for choosing the My Place Hotel of Mt Pleasant ! Your kind praise for our excellent location and well lit parking lot lighting, beautiful spacious accommodations, means the world to us. Thank you for the kind words, Simeon will be thrilled by your praise. Please visit us again soon for another five-star experience!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy at front desk on check in was just so attentive and helpful, we give her 5 stars! Our room was great and most comfortable bed have slept on in two month road trip! Clean room, fluffy towels and quick 15min drive into Racine for a walk along the lake. Highly recommended!
Stayed 1 night in Aug 2023
Response from Management on 31 Aug 2023
Dear Timothy MacPherson,Thank you for taking the time to complete our survey.It is always a pleasure to hear from our guests. Thank you for the kind comments about Wendy, Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we appreciate your compliments.We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 Excellent

Danyell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly,
Stayed 1 night in Aug 2023
Response from My Place Hotel Team on 31 Aug 2023
Dear Danyell, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the My Place Hotel in MT Pleasant!; we hope to see you again soon.

8/10 Good

Kenneth Vander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right price for the room bring your own cooking utilities and food to cook right in your room. Large enough for our party of 2, comfortable bed. Helpful, friendly overworked staff.
Stayed 1 night in Aug 2023
Response from My Place Hotel Team on 31 Aug 2023
Dear Kenneth, Dear , We are delighted to hear that you enjoyed your stay here with us and all of the amenities that the hotel had to offer. We are also glad to hear that our staff here did a wonderful job on showing you what true hospitality really is. And yes all our team members work really hard here, we have a small staff. Thank you for staying with us and we hope to see you back here again!

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from My Place Hotel Team on 23 Aug 2023
Dear Rachelle, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel in Mt. Pleasant, and we look forward to welcoming you back soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and price.
Stayed 2 nights in Aug 2023
Response from Management on 21 Aug 2023
Dear Jennifer, We're so delighted that your recent stay with us exceeded your expectations! Thank you for choosing the My Place Hotel in Mount Pleasant! Your kind praise for our Quiet and reasonable priced accommodations, means the world to us. Please visit us again soon for another five-star experience!

2/10 Terrible

Tamara

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from My Place Hotel Team on 31 Aug 2023
Dear Tamara, Thank you for being our guest. It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.

6/10 Okay

Skylar

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Property was good & room was decent, worked for the one night we needed it. Room definitely was not the cleanest, weird oil substance on window, fridge hadnt been cleaned. Some streaks in random places but it had a bed, tv, & bathroom which was all we really needed for the night.
Stayed 1 night in Aug 2023
Response from My Place staff on 16 Aug 2023
Dear Skylar, Thank you for being our guest. It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. I apologize that the room was not as clean as it should have been. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.

10/10 Excellent

Dennis

Stayed 2 nights in Aug 2023
Response from My Place Staff on 16 Aug 2023
Dear Denis, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel of Mount Pleasant!, and we look forward to welcoming you back soon.

10/10 Excellent

Ameera

Stayed 1 night in Aug 2023
Response from Management on 19 Sept 2023
Dear Ameera, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel of Mt Pleasant!, and we look forward to welcoming you back soon.

10/10 Excellent

carol

Liked: Amenities
Recliner in my room😳😉💕
Stayed 1 night in Aug 2023
Response from Management on 16 Aug 2023
Dear Carol, it's always a delight to hear that we've exceeded our guests' expectations! The recliner is a great place to relax after a long day! Thank you for taking a moment to share your wonderful praise and five-star rating for the My Place Hotel of Mount Pleasant. We're so excited to learn that we will have the chance to welcome you back through our doors on your next getaway!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel, clean comfortable, full kitchen and everything worked. Staff was friendly and polite. Nothing bad to say.
Stayed 1 night in Aug 2023
Response from Management on 11 Aug 2023
Dear David....we're overwhelmed by your generous praise! It's terrific to hear that you were impressed by our lovely clean property, full kitchen , and excellent friendly and polite staff. Thank you for rating us a 10 and we are already eager for another chance to welcome you back to the My Place Hotel in Mount Pleasant!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Management on 11 Aug 2023
Dear Anonymous, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel of Mount Pleasant!, and we look forward to welcoming you back soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from managenent on 9 Aug 2023
Dear Peter, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel of Mount Pleasant!, and we look forward to welcoming you back soon.

10/10 Excellent

Lacey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property! The staff are extremely friendly and helpful at check in.
Stayed 1 night in Aug 2023
Response from My Place Team on 7 Aug 2023
Dear Lacey, your wonderful praise for out hotel and team has been the highlight of our day! Thank you for taking a moment to let us know how much you enjoyed our clean & nice hotel and friendly, helpful staff. The team will be thrilled by your praise. We hope you'll visit us again soon for another five-star stay!

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023
Response from My Place Hotel Team on 31 Aug 2023
Dear Michelle, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the My Place Hotel of Mt Pleasant!, and we look forward to welcoming you back soon!

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from My Place Hotel Team on 7 Aug 2023
Dear Kristine, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at our hotel!, and we look forward to welcoming you back soon.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was nice and neat with a stove, refrigerator and microwave in room. Desk clerk had a hard getting my signature to work on credit card key pad that it took 4 times, so I better not get charged 4 times! Plus it was $5.20 more then the price Expedia listed when I booked. As the desk clerk seemed to confused on most things and needed more training.
Stayed 1 night in Jul 2023
Response from My Place Hotel Team on 4 Aug 2023
Dear Robert , Thank you for spending some time with us. We appreciate you sharing your review.. We are glad you enjoyed having the stove, refrigerator and microwave in the room. We apologize if we fell just a bit short of perfection, with the the staff Knowledge. We are taking appropriate steps to ensure future guests do not encounter the same issue. We look forward to winning your heart even more the next time we see you. Until then.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! We would definitely stay there again.
Stayed 1 night in Jul 2023
Response from My Place Hotel Team on 4 Aug 2023
Dear Anonymous, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at our hotel!, and we look forward to welcoming you back soon.

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay!
It was a great stay! Wish there was a pool. Also I don’t believe the beds are queen size maybe full? Other than that it was a great stay! Will be back!
Stayed 3 nights in Jul 2023
Response from My Place Hotel Team on 4 Aug 2023
Dear Francesca, Thank you for the kind review! It is always a pleasure to hear from our guests. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we appreciate your compliments. Sorry about the pool, none of the My Place Hotels have pools. And all of the beds are Queens size.It was wonderful having you stay with us!