Property is very artsy and great for photo ops. The room was just ok. There was only 1 towel in the bathroom and we even upgraded to a bigger room once we checked in so we were confused as to why there was only 1 towel. Basically it felt like the room was not ready for a new arrival. Like maybe the room had been sitting there and no one checked to see if it was ready for occupancy. On a better note, the bartenders and bar staff were all nice at the lobby bar. The rest of the staff we interacted with was not as friendly. But then again most of the people in Milan are not a very friendly bunch, and walk around with a judgy energy, so I chop that up to being more cultural. The guy that we checked in with was very “by the book” and charged us an additional $80 for an early check in which I thought was nuts. But we paid it since we were there before 3pm which is there check in time. The breakfast was subpar but the dinner was great. Breakfast buffet had green beans and carrots…Yes, for breakfast, so that was odd, but euro nonetheless. Overall the stay was good. If my room had been cleaner and had everything ready upon arrival I would have given 4 stars.