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Hotel Paola

1.0 star property
This charming Milan hotel offers a peaceful retreat with its rooftop terrace and garden, while keeping travelers close to the shopping on Corso Buenos Aires

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Hotel Paola sits in central Milan, where guests can enjoy quiet moments in the garden or take in city views from the rooftop terrace. The hotel provides in-room WiFi, a welcoming bar for evening drinks, and multilingual staff who help travelers plan their Milan adventures.

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Paola pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Paola?

This hotel doesn't offer parking.

What time is check-in at Hotel Paola?

Check-in start time: 2 PM; check-in end time: 11 PM.

What time is check-out at Hotel Paola?

Checkout is at 11:30 AM.

Does Hotel Paola provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Paola located?

Located in Città Studi, this hotel is within a 5-minute walk of Piazzale Loreto and Corso Buenos Aires. Cathedral of Milan and Piazza del Duomo are also within 3 miles (5 km). Loreto Station is only a 3-minute walk and Viale Brianza Tram Stop is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.4

5.4

Cleanliness

6.6

Location

6.4

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 9 out of 37 reviews
Rating 2 - Terrible. 10 out of 37 reviews

Reviews

Verified

4/10 Poor

Monique

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked for a one night stay near the train station. Property is old and tired. Staff may live on premises as “bar” area led out to a back yard with clothes hung out. TV in room was a computer screen. Very noisy, sounded like someone from the staff was talking long distance to Asia and we could hear it despite being on the first floor.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy gentiles y fue fácil llegar.
Stayed 1 night in May 2025
Verified

4/10 Poor

Espen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ikke bra

Dette var et møkkete dårlig hotel.
Stayed 1 night in May 2022
Verified

6/10 Okay

Rick

Liked: Cleanliness
Great location for the Milan o Metro and city center
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

ronald

Liked: Staff & service
the staff were nice. the shower gets flooded always.
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Location was close to the Metro. Room was quiet with a large terrace. Bed was very comfortable. The room smelt stale - perhaps with cigarette smoke
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Salvador

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy caro para lo que brinda
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not go there!!!

the showers are so small you can't move inside!! Also, there is smoke in the room, and the bed is not comfortable at all. I definitely do not recommend!!!!
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel da non consigliare assolutamente.

Albergo scelto soltanto per cancellazione il giorno prima da parte dell'hotel prescelto e per mancanza di alternative valide nella stessa zona. Esperienza pessima.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Da una stella

Albergo, poco pulito, asciugamani forati e condizionatore non gestibile. 120 euro ci sono sembrati un po troppi per questo alloggio. I gestori sono carini e disponibili, basterebbe qualche ammodernamento, un po di pulizia in piu.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

gilberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a nigtmare.

The worst hotel I have known. It has mold Has hole in one of the walls in the bathroom covered with a piece of plywood. All rooms smell to smoking, I was changed to other room and was the same. Hotels.com should remove this hotel from its listing.
Verified

8/10 Good

ANGELO

Liked: Cleanliness, staff & service

Buono

Per i soldi spesi non si può pretendere meglio
Stayed 3 nights in Mar 2018
Verified

2/10 Terrible

nithya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fa proprio a cagare in poce parole

Non consiglio nemmeno a un nemico Soprattutto con i bambini una famiglia Tutta la notte che sento urle di donne e uomini fa schifo non riesce dormire a nessuno
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

deludente hotel

Bagno vecchio, pieno di calcare, non pulito. Camera deludente. Esperienza da non ripetere.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

it's a MOTEL not a hotel

Our stay was good but the hotel is a Motel not a hotel.
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Basic Central Accommodation

Hotel Paola counts with a basic accommodation, very central in Milano and very clean. The reception is open 24 hours. Milan is a big city so it is almost impossible to walk to all the places. There is a subway station close to the hotel. The Wifi is working perfect.
Stayed 1 night in Sep 2017
Verified

6/10 Okay

Inesa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Väldigt bra läge för ett bra pris

Stannade 3 nätter tillsammans med min dotter. Fördelar: Mycket bra service med trevlig personal. Städning och nya handdukar varje dag. Bra frukost. Väldigt bra läge, nära tunnelbana (stationen heter Loretto). Tar bara ett par stationer för att komma till den stora shoppinggatan. Nackdelar: Gammalt hotell. Rummen behöver renoveras. Det finns INGEN ljudisolering! På nätterna måste man ha öronproppar annars går det inte att sova. Det hörs allt från alla grannar :)
Verified

8/10 Good

Инна

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Уютный отель

Хорошее расположение отеля, рядом много кафе. Маленький и уютный отель, неплохие завтраки. В номере чисто, есть все необходимое.
Verified

4/10 Poor

Dmitry

Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Morten

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Hassan

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Verified

8/10 Good

Kim

Stayed 2 nights in Sep 2023