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Reviews of Hotel D120

4 out of 5
Hotel D120
Via Armando Diaz 120, Ang. Via Sant'Ambrogio, Olgiate Olona, VA

Reviews

8.0

Very good

Rating 10 - Excellent. 185 out of 541 reviews" "
Rating 8 - Good. 216 out of 541 reviews" "
Rating 6 - Okay. 87 out of 541 reviews" "
Rating 4 - Poor. 37 out of 541 reviews" "
Rating 2 - Terrible. 16 out of 541 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Rumdan

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The breakfast is good, the room is not comfortable in its color coordination, and the cold leaks from under the balcony door overlooking the garden, and there are some spiders. The air conditioning is ineffective and requires the presence of an employee to operate the electrical box
Stayed 1 night in Feb 2024

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Room comfort
Location is ok but no pavement to even walk to the near restaurants Overal condition is tired
Stayed 5 nights in Jan 2024

8/10 Good

JACOPO

Liked: Cleanliness, property conditions & facilities, room comfort
Good premium motel with easy access to airports
Rooms are clean and spacious, breakfast complete and the gym has most of the required tools. However, please note that this a premium motel transforming into a hotel so some rooms can be a bit dark, some finishing details are missing etc Overall very good stay if you are in the area and want to avoid the big hotel chains without missing out
Stayed 2 nights in Jan 2024

8/10 Good

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
I was able to check in early which was great! However upon checking in my room, all of the walls pretty much had water damage (so I was told) but I do not believe it was new. It looked like mold and I was not able to change my room. The two things that was great was I slept well/my room was always attended to, and the breakfast options were great. The room I selected had a sauna, so that made the stay a little better. I did not ask many questions such as where’s the gym etc… because I felt like I was being annoying to ask. The hotel is close to some stores but you would need to rent a car to get around. That’s not an issue. I’m not sure if I’d come back due to the room mold water damage issue. I feel that was messed up, when I showed the front desk photos, it was shrugged off,

10/10 Excellent

R

Stayed 1 night in Sep 2023

4/10 Poor

Tracy

Travelled with partner
Liked: Staff & service
Did not cater to Americans. No bedspread on bed. Noisy. The only good was the bar tender her was great!
Stayed 1 night in Sep 2023

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst Hotels I have seen. Bad Internet connection so I could not work here. And a harassing Hotel staff.
Stayed 1 night in Aug 2023

2/10 Terrible

Amarachukwu

Travelled with family
Disliked: Staff & service, property conditions & facilities
Limited transport. Far from the nearest station and taxis fairly expensive. Almost €20 for a 10 minute drive ! Staff also charged me an extra €20 cause I had a guest ? Hotel also smaller and not as nice as it looks online. Probably my worst hotel experience yet
Stayed 2 nights in Jun 2023

4/10 Poor

Idan

Liked: Staff & service
Disliked: Property conditions & facilities
Bad maintenance.
Poor maintenance, we had two room in both air condition is not working, one room had broken shower knobs which made it impossible to take a shower, not ideal when you want to relax 8 hours before a flight in the morning.
Stayed 1 night in Jun 2023

6/10 Okay

Enrique

Travelled with family and small children
Liked: Cleanliness, staff & service
Its ok for a quick stay would probably not stay for extended period of time. It was convenient since it was close to malpense airport and we landed late. So we just slept there and had breakfast, breakfast was decent, had plenty options.
Stayed 1 night in Jun 2023

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean, the staff so nice, specially the lady in the kitchen. I loved the breakfast omg I will definitely be back.
Stayed 2 nights in May 2023

4/10 Poor

Princess, London

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a hotel in Milan for my friends, for their honeymoon as surprise. On Sunday, two days before their departure, the hotel messages me to say that there is a fault with the junior suite and they are providing another room (a downgrade). Of course I was not happy with this as what I paid for was a junior suite and more importantly, the room was not for me - it was for their friends for their honeymoon. I asked them to refund the difference, as the room they were providing was a lot cheaper than what I paid for. They wouldn’t do this. Instead, the said they would do a free spa, refund me the money the €10 I paid for rose petals and candles to be around the room and leave a bottle of alcohol. I told them this is not acceptable as 1. My friends do not drink and 2. It’s a honeymoon. I also asked if they provide a shuttle service to which they responded no. Nonetheless, my friends went to the hotel and immediately they are met with renovations. None of which was stipulated at the time of booking. The hotel did not provide the decorative features I asked for, instead scattering some petals, some of which my friend said were burnt. Bed bugs were also present in the room. Really disappointed with this hotel, especially as the previous reviews seemed so positive.

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful and the room was clean. The shower wasn't working properly in our room so we had to change rooms. The rooms were dark and there was a light bulb that was out. The location was difficult to get to without a car and not as close to the airport as the website lead us to believe. The website says that there's an airport shuttle, but there isn't. We were told by the staff that they had a contract with a local taxi cab company and that we could get a good rate. Our rate was not good. It was actually more expensive than when we called the taxi ourselves.
Stayed 1 night in Oct 2022

10/10 Excellent

Gidon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good hotel
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second stay in three years. We like D 120 and will recommend it to anyone anytime.
Stayed 1 night in Jul 2021

8/10 Good

R. A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

gml, Princeton, NJ

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Breakfast was great, there was some wall paint damage visible in the hallway on main floor probably from water leak in some rooms.
Stayed 1 night in Feb 2020

8/10 Good

Graham, UK

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, location good for Malpensa, Milan & Turin.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 10 nights in Jan 2020

6/10 Okay

NewYork

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I like that the checking was fast and the service breakfast was very good and staff at the breakfast area were nice . I did not like that the room was cold for the first 3 nights and I asked for help no one came until the fourth day . We had to sleep like if we were in the street was terrible cold . I did not like that there is no instructions or map for near places to go.
Stayed 4 nights in Jan 2020

10/10 Excellent

Nadhir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Aaron

Business traveller
Liked: Staff & service, room comfort
The rooms had wall cracking and chipping. The room was excellent and the space was great. The staff was also very helpful. They did tell us the taxi was 35 euros but when we got the airport it was 40. The Breakfast was excellent with lots of Vegan and Gluten free items.
Stayed 2 nights in Nov 2019

8/10 Good

Todd&Esz, California

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great for the price just outside the city. Staff is young, helpful and friendly.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is really nice, good breakfast and wonderful staff
Stayed 5 nights in Oct 2019

8/10 Good

Robert, Somers Point

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Walking the halway to our room there was several area's of the lower wall where water damage was visible. On sight restaurant closed very early, 8 oclock, however the restaurant located next to the restaurant was charming and offered delicious food. Nice room which was clean however thin walls so TV from next room was heard most of the night. Very nice Italian breakfast buffet in the morning
Stayed 1 night in Oct 2019

8/10 Good

WorldTraveller, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKE: Spacious room and bathroom, parking outside the room, breakfast was superb with plenty of selections hot & cold, wonderful artisan breads and pastries, and even raw honey on the comb! DISLIKES: Entry & Exit to parking was ridiculous having to get out of our car every time and go into the reception booth to have a staff member press a button to open the bar across, why not automate this with the room key card. No counter top space in the huge bathroom (where does one store essential toiletries?). Our particular Room 126 had a horrible bed - you could see the well used mattress coils coming through even with the sheets on top - my husband hates to complain and as a result I left there after 4nights with terrible back and shoulder pain. Lighting in the room was also very bad and portrayed a dark atmosphere (like a nightclub) rather than a cheery room where one can read a book, relax after a long day of travelling, or simply watch some TV. thanks
Stayed 4 nights in Oct 2019

8/10 Good

Gaston, Panama

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excelent except te beds that are hard.
Stayed 1 night in Oct 2019

8/10 Good

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Value Hotel
Spacious room and bathroom. Comfortable bed. Parking available just outside of hotel room door. Couple of restaurants nearby and a McDonalds.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Milan Malpensa Airport, with 24 hour staffing.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don’t like this is not fourstar hotel breakfast is rubbish dead location
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

4/10 Poor

Ashlee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice, but inconvenient
The hotel was clean and posh, but their advertised airport shuttle is actually a 35 euro taxi ride and no access to public transportation. For the 70 extra euros it costs to get there and leave, I would just stay somewhere else.
Stayed 1 night in Sep 2019

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have the car close by. Water was hot. Room was cool.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean near-airport hotel.
Convenient location for first night after arrval at Malpensa c8.00pm. Clean and comfortable, usual buffet breakfast. Location is 'out of town' but with nearby restaurants. Would readily stay again for a pre- post-flight night.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
As expected.Near the Air Port.Nice and quiet.THANK YOU
Stayed 1 night in Sep 2019

4/10 Poor

Yuji

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2019

10/10 Excellent

שלמה

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is our second visit and is a good place to stay . Only criticism is the breakfast offered is limited to continental style of offerings. More hot food would be welcome. Despite this we enjoyed our stay and are likely to return next time.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst hotel on our recent trip to Europe. It was difficult to get to from the station. Once we arrived we took a "taxi" that had no meter. The beds have only sheets, no blankets. The entire facility was in poor repair (the pull on the pocket door fell off, the rack in the shower was hung crooked, all taps had filters installed but the water ran outside the filters, etc.) The "airport shuttle" the hotel advertises is the very same "taxi" from the day before. Still no meter and no set price for the drive to the hotel until you arrive. I would not stay here again and would not recommend to a friend.
Stayed 1 night in Aug 2019

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Nice hotel, very comfy staff were nice, friendly and accommodating when asked for proper cups and extra pillows. Breakfast was nice and lots of homemade local options to try. Good safe parking too.
Stayed 1 night in Aug 2019

6/10 Okay

Jose

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2019

8/10 Good

M P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

Isa

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A/C was barely working. Tv did not work, it turned on but no signal even after concierge explained how to work it. Room would not cool down all night even after concierge confirmed it was functioning properly.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019