Reception

Reviews of Hotel Club

3 out of 5
Hotel Club
Via Copernico 18, Milan, MI

Reviews

7.2

Good

Rating 10 - Excellent. 155 out of 784 reviews" "
Rating 8 - Good. 312 out of 784 reviews" "
Rating 6 - Okay. 199 out of 784 reviews" "
Rating 4 - Poor. 69 out of 784 reviews" "
Rating 2 - Terrible. 49 out of 784 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good breakfast options, which comes included with the the booking. The hotel has nice paintings and the room was good. The Internet however wasn't the best, it would unfortunately struggle to run and occasionally drop so low that nothing would work.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarthak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Deepak

Liked: Cleanliness, staff & service
Room was small but ok for a solo traveler. The shower was tiny and the toilet had a weird flush that looked like a tap you had to turn to flush. Could have done with more clothes hangers. The hotel looked clean and easy reach of the metro station to get to the cathedral. Also 5 mins walk from the train stn where the coach to/from Bergamo airport are. If I came to Milan again, I would be happy to stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to central station.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was pretty small. However, it was clean and enough for me since I was out for most of the day. The hotel itself is about a 5-10 mins walk from the Central Station which is very convenient. I just wish the trains would run til 3am at least. The staff I dealt with were pretty polite and are on duty 24-7.
Stayed 6 nights in Dec 2023

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities
One night stay and close to Milan central station - 5 min walk! Perfect for what we needed. Only comments are the only plug sockets working we’re in the bathroom and the tv plug and the lighting was very dim used the bathroom light and plug for duration. But overall very good and would stay again 😊
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very easy to find. The staff were friendly. It was a nice room. Perfect for my one night's stay.
Stayed 1 night in Nov 2023

2/10 Terrible

LAITH LEO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A very basic and ac is not working
Stayed 1 night in Nov 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distances from Milano Centrale. Very clean, quiet and nice staff. I do recommend this place!
Stayed 1 night in Aug 2023

4/10 Poor

Zyra

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was convenient but the only problem we had was the airconditioning does not work properly. And i cant believe they dont have any ice. Also the fridge was not working
Stayed 3 nights in Oct 2023

6/10 Okay

FLOR AMOR V

Stayed 2 nights in Sep 2023

8/10 Good

Donald

Liked: Staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

Silvia

Noisy surroundings
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

8/10 Good

Patrick

Liked: Cleanliness
Stayed 3 nights in Sep 2023

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Hannah

Travelled with group
Liked: Staff & service
Disliked: Amenities
Convenient location for train station, basic but comfortable however Room was very very dark with poor lighting
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Timothy, Chapel Hill

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is undergoing renovation and is understaffed. A/C in the rooms is fine, but no A/C in common areas.
Stayed 1 night in Jul 2023

8/10 Good

Mehrdad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Nancy

Lovely travelers hotel located near train station and easy access to city center by metro. Clean and neat room and very accommodating to leaving bags earlier in the day. Would return when in Milano again
Stayed 1 night in Jul 2023

6/10 Okay

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pizza shop around the corner
on exiting the building turn right turn then right again, Pizza place right there, It is the greatest pizza you'll ever have trust me, close to the train station the the underground both less then 5 minutes easy walk
Stayed 3 nights in Jun 2023

8/10 Good

Joong Il

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness
The location was very convenient. It is close to the train station/metro station. It is a basic economy hotel, so don't expect too much. It worked out well for our large group of 7.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

SHAO MIN

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Weird experience
It worked because we were only there to sleep for a few hours between a flight and a train ride. But the place is very weird. They make you give the key to them anytime you leave and then you ask for it back to get into your own room. The quality of the room wasn't great, bed was rough, and a bit of a creepy vibe. I wouldn't stay again but it got the job done this round.
Stayed 1 night in Mar 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Vito

Stayed 2 nights in Mar 2023

10/10 Excellent

Gennadii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent location and good price
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

2/10 Terrible

Kong Ki

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Nov 2022

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Luca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 5 nights in Nov 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable welcoming. Great location
Easy check in .Staff really helpful and accommodating. Confortable room with a good breakfast within 10 minute walk of train station and metro.
Stayed 1 night in Nov 2022

4/10 Poor

Rudy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty old unmaintained property and the photos of room is like what we got cause it was very very small room and the breakfast was very poor it looks like some one just bought couple staff from the market and put it on the table to serve it to the clients so don’t get any even minimal expectations to be served like a hotel.
Stayed 2 nights in Sep 2022

2/10 Terrible

Karla

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The attention was horrible from the first guy that attend us, later his co-worker ask for us to forgive him, the way he treated us was just bad. Wouldnt recommend
Stayed 1 night in Sep 2022

6/10 Okay

Kamilla

Travelled with partner
Liked: Staff & service
Det var okay
Stayed 1 night in Aug 2022

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station Suitable room size But a very narrow elevator Staff insisted on early checkout!!
Stayed 4 nights in Aug 2022

6/10 Okay

Clara

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a horrible receptionist who was rude and made my 12 year old daughter cry
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel, AWFUL STAFF
The hotel itself was in a great location, is well kept and the room was faultless which makes me sad to leave a negative review. But the staff on the front desk just got more rude and treated us like children bearing in mind that we stayed here only ONE night. After a decent check in, things were going okay. But things started seeming off as we watched the man at the front desk walk to the door and start weirdly joking to a group of confused girls outside that he doesn’t like polish people. As we then went to leave in the day we got whistled at to give our keys to the front desk before leaving which wasn’t explained to us beforehand. The lady at the front desk in the morning for our checkout was actually incredibly friendly towards us and helped store our luggage, although there did seem to be an altercation between her and the couple infront of us wanting to do the same. Upon return to collect our stored luggage, we simply walked past reception into another open space where we knew our luggage was kept. And after simply walking a few meters past reception we were literally shouted at by the man at the desk. He then angrily ranted at us for the next 5 minutes telling us that it was his ‘house’ and we had to show respect, even though we had paid and were guests of the hotel. We’ve traveled for the last 3 weeks to 10 countries and not one had this problem or has been as angry or as rude to us as the man at the desk here who ruined our experience of Milan!
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Eugenio at front desk was professional helpful and kind as well as Noel in the morning I would stay there again!!
Stayed 1 night in Aug 2022

8/10 Good

Sakina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022