The hotel was clean , staff was friendly & welcoming . I did find the location to be in an area that is not necessary ideal if you plan late nights ( the area around the hotel looks more like a industrial park than a homely friendly neighborhood ) but transport from central Milan was good ( tram 12 was 5 minutes away , there is also tram 1 around the corner & a train station 12 minutes walk away ) .
Room service was good( the tiramisu was divine )
The room looks dated , it could use a coat of paint & a good deep clean around the grout on the tiles . It's ideal for people that want to spend the days outside the hotel , not easy to pop in and drop shopping off as it's 30 min away from Milan city centre