The hotel is tiny and while hidden, very central and very nicely appointed, you feel as if you are a guest in an old Milanese home.
My only issue was that my room was FREEZING. I put the heat on high, left and hours later still cold. The original solution presented to me was a space heater in a room with extremely high ceilings (!) After I pushed for a discount I was given another room. The reason I am calling this out is that the original response from the front desk is that there were NO rooms available. This was at 5-6pm in the evening, somehow I doubt that a guest mysteriously cancelled that late and a alternate room suddenly became available. Both the original and the new room were King Bed rooms, the original being only slightly smaller so why the hesitancy to ensure guest comfort for only almost the same room type is puzzling to me, as I was only there for 1 night.