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"Excellent staff, room is really clean."

Travelling for leisure

"■プライバシー対策がの不備が所々有りました。 ■お風呂シャワー、温泉の設備がボロボロで使えにくく、がっかりでした。 ■シャンプー、髭剃など消耗品の品質が低く、使えるものにならないもの多かった、綿棒なども無く不便でした。 朝食、夕食は普通に美味しいです。普通。 良い点:スタッフのサービスが親切で良かったです。 "

"This was our favorite apartment accomodation in Japan. Very comfortable and enough space for 2 and in a great location. We could walk to the station and to the city center and castle. The small kitchen was fine for making a small breakfast and coffee. And we really appreciated the wash machine and drying rack! Check in worked exactly as described. Highly recommended!"

"A nice place"

"We chose this hotel as it was near the park. The staff were efficient and very helpful. They have us tea and sweets on arrival before showing us to our room. The western style twin beds were clean and comfortable apart from the normal Japanese hard pillows. The legless chairs with cushions were set on a tatami platform and it overlooked a residential area & trees. The shower room was clean and well appointed. As usual there was little room for suitcases except in the corridor by the tea making...

"helpful staff, need cleaning up and washer use to wash floor mat n towel n cloths😦"

"Room was clean, staff was nice!"

"KOKO Hotel is conveniently located in a shopping and convention center"

Travelling for leisure

"The rooms with a view of the Kumamoto Castle are amazing at night as well as day."

Travelling with partner

"Rooms were clean and quiet"

"私は、大阪から来ました。 ゆったりとできました。 時間を忘れてしまいましす。 仲間で集まれば楽しいと思います。 ありがとうございました。"

"Fabulous high class European style food, friendly knowledgeable staff and wonderful observatory and star gazing experience set in a peaceful location with lovely maisonette style chalets."

"Room was spotless and comfortable."

Travelling for leisure

"素晴らしい"