Midvale Heights Hotels, Madison

"Service was terrible "

"Great location; offers parking. Rooms are clean and modern as is the rest of the hotel. Bed was super comfy. Pool was a nice temperature and the pool area was very clean. Food we tried —especially desserts was delicious! Staff is friendly and helpful. We enjoyed our stay and will be back!"

"The area is very quiet and safe."

"Great place for families! Lounge area has all the things for teens!"

"Great hotel. Price was great!"

"Clean and easy! Loved having washer and dryer unit too! "

"The hallways were worn and had garbage on the floor, same garbage was their the next day, we found a receipt and coins in the night stand clearly showing they don’t clean those after each guest, the hot tub jets were broken, the free breakfast was poor and the coffee was empty. The women working the front desk was annoyed anytime someone came up, she was just sitting on her phone. Our room for 4 guests had 1 washcloth and 1 towel, when we asked for extra she replied they were out and gave us a hand towel and bath mat to use instead. We only had one key card for the room due to them being out of key cards. And an hour before checkout a male housekeeper used his card to enter our room without even knocking! Good thing we weren’t changing at that time! I would never stay here again."

"Breakfast options were great. Always appreciate the happy hour options at Embassy Suites. Rooms were updated and clean."

"Excellent location-walk to all the places downtown. Bed was comfortable!"