4/10 Poor
Rebecca P.
3 Jan 2024
Disliked: Cleanliness
65th Birthday
I could not find any bath towels or washcloths. But then I looked again and found BRAND NEW ones, 2 towels and 1 washcloth. I washed and dried them so we could shower Sunday morning. I could not find any replacement paper towels, toilet paper or garbage bags. Chere McNight replied quite a while later Saturday with a code for an outside storage room. The code did not work. I emailed her this information but she never emailed back with another code. I bought paper towels. I did not leave them. There was a mouse that ran from the kitchen to the laundry room. I bought some glue traps from Walmart and put one between washer and one between stove and cabinet. I did not appreciate that there was no manager available to talk to. It was a very nice unit. The decor was really nice. I slept in the back bedroom. The mattress was very comfortable. I did email Chere with a suggestion of tilting the refrigerator back a little for better closing. I came in at dark Saturday night and could not see any unit numbers. I would have to pull up in front of unit if possible, to see the numbers.
Chere did process a credit of the cleaning fee to my form of payment. I appreciate that.
But I left Sunday feeling that I wasn’t appreciated.
Rebecca P.
Stayed 2 nights in Dec 2023