Apartments in Middletown

"We always try to stay at Holiday Inns. This was easily our worst experience at a Holiday Inn. Pool was closed, okay, disappointing, but things happen out of our control. Mold in my shower. Rooms were way smaller than expected. One of our rooms received dirty bedding for fold out couch. We were only allowed 3 towels per room, even though 1 room had 5 and the other room 4. Tvs did not work entire stay. Front staff did not seem to care about our concerns or complaints. Basically just said "sorry". A staff member actually complained about general managements laziness and not caring to correct or make this better. Highly do NOT recommend this hotel. We also got stuck in elevator and hard to find ice machine that worked. "

"The carpet smells, sticky. You have to go to hotel desk for towes. Room were't clean on my second day, i was told it is every other day for room cleaning but on my third day all they did is replaced towels and empty trash bed sheet were not replace"

"Staff pleasant and professional. Room had not been vacuumed very well"

"All good"

"I think it was the owner who was asking everyone how everything is. I appreciate that. "

"Easy, friendly check in/staff. Clean room and wonderfully comfortable bed. Breakfast was beyond expectation. Great job Holiday Inn Express"

"Our stay was very good. They were remodeling during our visit, and while the elevator was in use but was being remodeled inside, and the lobby was a little dusty with some boxes stacked in the corner for storage, but it did not negatively impact our stay. The pool was clean and open, and the breakfast was fresh and very good. All of the staff were extremely helpful, nice, and attentive. Even with the remodeling taking place, we did not experience any noise in the morning or evening while in our room. It is a great location overall, and we felt safe."

"Can't get in touch with staff "

"Would go back"