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"The elevator was the only problem really most of the time it didn’t work and there’s one elevator"

"This wasn’t my first stay at GVH, but it will almost certainly be my last. It was my first time staying solo, and the experience fell well below expectations. To give credit, the grounds appear well maintained since Hurricane Melissa. Unfortunately, that’s where the positives end. For the price I paid for three nights, the WiFi was completely unacceptable. Reliable internet is a basic expectation. I checked with the front desk multiple times and was assured it worked, it didn’t. Only at checkout was I told I’d been given the wrong details the entire time. The response was a casual apology and WiFi details for a “next stay,” which felt insulting. A partial refund would have been far more appropriate. I was also initially placed in a room where the air conditioning didn’t work and had to move. While the new room was close by, this change was not properly updated by the front desk. Therefore, at checkout I was met with looks suggesting I had accessed a room I shouldn’t have. That is not my responsibility. There are no lifts, so I had to call the front desk (using my own phone credit) for help with my luggage. Assistance was given, but it felt like an inconvenience to them. The front desk staff overall were dismissive and unhelpful, making basic interactions frustrating. Breakfast was underwhelming, standard but you could be better. Overall, very disappointing. For the price, I expected much better. Save your money, an Airbnb would likely offer better service and value!!"

"It’s okay for me I don’t know about everyone else I am low key person "

"Breakfast was good, the room needs a bit of “updating”. The television in my room didn’t work, the wifi barely stayed connected"

"Breakfast was great I do wish there was more available for the Continental breakfast but still great food. Staff are excellent very safe area"

"Property was amazing, staff amazing, we had Pops as a driver and he’s highly recommended to request he knows so much about Jamaica and it’s almost like a tour driving to and from the airport Only thing I have is only 1 restraint open for dinner, they could rotate the menus or have more specials, same thing every night Besides the food we will be back for sure, so relaxing and beautiful environment!!!! 5 stars!!"

"Yes. Very clean "

"Pool side is excellent and the breakfast very good has the right amount of everything ,I can recommend this place to anyone who needs some place very quit and peaceful very clean and relaxing it has everything for your comfort,love it "

"I would never recommend this property. It is dated and worn out. The food was terrible and yet somehow everything tasted the same. We couldn’t even try some of the restaurants on property because they were either closed or no reservations available. The 2 hot tubs we saw were filthy and damaged. Snorkeling from the beach was literally the only redeeming quality for this resort. This experience was so bad that I wouldn’t trust any Couples Resort moving forward. If you are looking for a quiet and romantic experience, this is not the property for you…LOUD music every single night late into the night. The beach was dirty. There really was nothing good about this place aside from what we got to see while snorkeling just beyond the beach area. "