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Protea Hotel by Marriott Umfolozi River

3.0 star property
Nature meets comfort at this riverside retreat where guests can enjoy the Umfolozi River views while staying connected and experiencing warm hospitality

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The Protea Hotel by Marriott Umfolozi River offers a peaceful escape with a garden setting and outdoor pool. Enjoy WiFi throughout, relax on the terrace, or have drinks at the bar. Attentive staff and a 24/7 front desk ensure guests have everything they need.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Chalet, 1 King Bed

Chalet, 1 King Bed

Chalet, 1 King Bed

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Chalet, 2 Queen Beds

Chalet, 2 Queen Beds

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Single Beds

Chalet, 2 Single Beds

Chalet, 2 Single Beds

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds
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About the area

Mfolozi is home to Protea Hotel by Marriott Umfolozi River. Travellers eager for a bit of culture can stop by The Gallery-St Lucia, while those wishing to experience the area's natural beauty can explore iSimangaliso Wetland Park and Enseleni Nature Reserve. Visit our Mfolozi travel guide
Map
Off The N2 40km from Richards Bay, Mfolozi, KwaZulu-Natal, 3935

What's nearby

  • Greater St Lucia Wetland Park featuring zoo animals, forests and land animals
    iSimangaliso Wetland Park
    16 min drive - 18.6 km
  • The warning sign we saw before we approached the beach was for a good reason. A trip to the beach during a #WeekendGetaway did not include sunbathing, but rather some wildlife spotting.
    St. Lucia Estuary Beach
    37 min drive - 41.9 km
  • Mtubatuba Go Karting
    13 min drive - 14.9 km
  • Enseleni Nature Reserve
    32 min drive - 39.4 km
  • The Gallery-St Lucia
    38 min drive - 41.5 km

Getting around

  • Richards Bay (RCB)
    39 min drive

Restaurants

  • Rivermill Restaurant
    13 min drive
  • Nando's
    9 min drive
  • Feast Bistro
    9 min drive
  • Veranda Cafe
    9 min drive
  • KFC
    9 min drive

About this property

Protea Hotel by Marriott Umfolozi River

Property highlights
Consider a stay at Protea Hotel by Marriott Umfolozi River and take advantage of a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • Concierge services, meeting rooms and tour/ticket information
  • Luggage storage, a front desk safe and a banquet hall
Room features
All 68 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • TVs with satellite channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (ZAR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: ZAR 175 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 175 per person
  • Self-parking fee: ZAR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Umfolozi
Protea Hotel Marriott Umfolozi River Mtubatuba
Protea Hotel Umfolozi River Mtubatuba
Protea Umfolozi River
Protea Umfolozi River Mtubatuba
Umfolozi Protea Hotel
Umfolozi River
Umfolozi River Protea Hotel
Protea Marriott Umfolozi River Mtubatuba
Protea Hotel Marriott Umfolozi River
Protea Hotel Marriott River
Protea Marriott Umfolozi River
Protea Marriott River
Protea Hotel Umfolozi River
Protea Hotel by Marriott Umfolozi River Hotel
Protea Hotel by Marriott Umfolozi River Mfolozi
Protea Hotel by Marriott Umfolozi River Hotel Mfolozi

Frequently asked questions

Does Protea Hotel by Marriott Umfolozi River have a pool?

Yes, this property has an outdoor pool.

Is Protea Hotel by Marriott Umfolozi River pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Umfolozi River?

Self-parking is available for ZAR 20 per day.

What time is check-in at Protea Hotel by Marriott Umfolozi River?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Protea Hotel by Marriott Umfolozi River?

Checkout is at 11 AM.

Where is Protea Hotel by Marriott Umfolozi River located?

Situated in Mfolozi, this hotel is 8.4 mi (13.5 km) from Mtubatuba Go Karting and 10.4 mi (16.8 km) from iSimangaliso Wetland Park. Monzi Golf Club and Aquadene Public Library are also within 25 miles (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Protea Hotel by Marriott Umfolozi River Reviews

7.6

Good

8.8

Cleanliness

6.6

Location

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 27 reviews
Rating 8 - Good. 14 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

Reviews

2/10 Terrible

Nqobile

Disliked: Staff & service
My booking did not reflect and had to stay in a room i did not book.
Stayed 1 night in Apr 2021

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Günstig gelegen, komfortabel, mit Service-Defizit

Das Protea Umfolozi River liegt günstig, um die Nationalparks Hluhluwe-iMfolozi und St. Lucia zu besuchen. Die Anlage mit kleinen Wohneinheiten ist weitläufig, das Gepäck muss also schon mal über Treppen gewuchtet werden und der Weg zur Rezeption / zum Restaurant kann etwas länger sein. Unser Zimmer war sehr geräumig und mit einem äußerst bequemen Bett und eines sehr angenehm funktionierenden Klimaanlage (ohne Zug) ausgestattet. Die restliche Zimmerausstattung war jedoch ein wenig "schräg": Der Badbereich war lediglich optisch abgetrennt, die Toilette hinter einer halbhohen Wand aus Milchglas "versteckt". Die Nacht verlief übrigens sehr ruhig, von der nahen Schnellstrasse war so gut wie nichts zu hören. Der Service im Restaurant erinnerte mich an längst vergangene Zeiten in Südafrika: Das Personal war freundlich und bemüht, aber hochgradig ineffizient. Das kann man als liebenswerte Eigenart ansehen, muss man aber nicht. Wir bestellten Lammkoteletts, erhielten stattdessen aber einen Braten, der jedoch herausragend gut zubereitet war. Vom Fisch des Tages konnte man das leider nicht behaupten. Er war "zu Tode" gebraten und entsprechend strohtrocken. Im Gegensatz zum Preis für Zimmer mit Frühstück war das Abendessen teuer, in Summe war die Übernachtung aber das Geld wert.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Needs better customer service

We had to wait past the check in time to check in, no consideration was given for the wait. I paid when booking via Hotels.com and the was charged again when checking in (this double charge was reversed) no consideration was given for this. Rooms were clean and tidy but the pool needs some maintenance. No help from reception with booking of activities.
Stayed 2 nights in Jan 2020

10/10 Excellent

Dhanashree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Protea Hotel by Umfolozi is the best

my stay was amazing. I will be going back during the 2020 year.
Stayed 2 nights in Dec 2019

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a conventional hotel. The rooms are not in the main building but are located in chalets. Each chalet contains 4 rooms. This means there is a bit of a walk from the reception area to the room. The distance varies depending on whether you are in one of the chalets nearer the reception or not. Possibly not fun if it is raining. The rooms are large and comfortable. The wifi was fine. I arrived late and left early the next morning so did not eat at the hotel.
Stayed 1 night in Sep 2019

4/10 Poor

Charity

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
My very first online booking of redeemed voucher I made was not confirmed, there was nothing they could do to assist me I ended up paying. Had dinner for so sick the next morning running tummy from early hours of the next morning. They had very few variety of food not even hake was available on the menu for breakfast and dinner. They had not Milo or Hot chocolate. I had an aweful experience!
Stayed 1 night in Jun 2019

10/10 Excellent

Phumzile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome, good service an I liked the place. We'll surely visit again
Stayed 2 nights in Jun 2019

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nite sleep

We had a very good stay. The breakfast was good and the bed was comfortable. The disabled toilet at reception was not clean though. We need mats next to the bed, it can be very cold in the middle of the night or in the morning to put down feet on a cold floor. Please attend to signage, rom the N2, it is confusing.
Stayed 1 night in May 2019

10/10 Excellent

Rickey L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were looking for a reasonably priced hotel near a game park and were pleased to find the Protea Hotel. We stayed two nights. The staff was friendly and helpful. The dinner buffet was excellent but a bit pricey. The hotel was tucked away in a secluded area but convenient to the freeway. Because of the hotel’s isolation I would suggest that they have at least a vending machine for snacks and needed items.
Stayed 2 nights in Nov 2018

2/10 Terrible

Odette

Liked: Cleanliness
Disliked: Staff & service, room comfort

Horrible family getaway

Was a terrible family get away wont recomend place to family and friends. Was uncomfortable and not safe.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi, goed verzorgd hotel

Dit was het 1e grootschalige hotel tijdens onze reis, maar we vonden het erg goed. Het hoofdgebouw had een fijn restaurant en bar met gemakkelijke zitjes, waar een goede internetverbinding was. Mooi zwembad!! Diner was "toevallig vanwege een groter reisgezelschap" een lekker buffet en ook het ontbijt lekker. Allebei zeer betaalbaar!! Kamer was ook van alle gemakken voorzien!! Jammer dat er geen wifi was.

8/10 Good

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel bien placé pour visiter le parc Hluhlule

La chambre et l'hotel sont bien et pour ceque nous avions prévu c'était parfait, il y a un service de restauration et c'est bien pratique vu la localisation de l'hotel mais la nourriture était moyenne et assez chère.

8/10 Good

Diana, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

prachtige ligging

ideaal om een rondreis te maken en dit hotel te bezoeken, wij hebben dat gedaan met een huurauto

8/10 Good

Mthethwa, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Great

8/10 Good

Christopher, Epinal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to highway yet peace and calm

Very close to main highway - follow signs for Umfolozi River hotel - no signs for Protea! Peaceful and very calm. Staff helpful and friendly. Food good and plentiful. Big beautiful gardens with lots of plants and flowers, lots of birds - and the biggest snail I've ever seen in my life! Imfolozi Park gate is about 30 minutes from hotel. Good place to stay!

6/10 Okay

Gg

Liked: Cleanliness

Comodo all' aeroporto

niente di eccezionale. colazione minimale sotto il livello degli altri posti. comodo per aeroporto

8/10 Good

MA Moabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, I am happy and support from hotel staff ,satisfactory

10/10 Excellent

Jabulile

Liked: Staff & service
Stayed 1 night in Sep 2020

6/10 Okay

Herbert

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

FILIPPO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Gyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Lupindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort