Suite C
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Reviews of Suites Cicerón

3 out of 5
Suites Cicerón
Ciceron # 612 Col. Polanco, Miguel Hidalgo, Mexico City, CDMX

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 26 reviews" "
Rating 8 - Good. 11 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
The property is located in a very nice neighborhood, walking distance from a great area like President Mayasarik with all this restaurant and shopping places. The only I didn't like of the property is no AC at room and not Ice machine.
Stayed 1 night in Mar 2022
Response from Sony on 10 Mar 2022
Hola, Te agradecemos tus comentarios, los tomaremos en cuenta. Atentamente Administración

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Isaac

Liked: Cleanliness, staff & service, room comfort
Needs updating
Bathroom needs updating and furniture as well. Place is quiet and convenient location but it looks a little old.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great suite, great location. BUT...
Suite itself is very nice: large, clean, comfortable. BUT: 1) There's no front desk or real lobby. A guard opens the door when you ring and escorts you to your room in a small elevator. If I had been a single female traveler, I would not have felt comfortable. 2) "No lobby" means no breakfast and no bar -- the ground floor has a single-cup coffee machine and a few bags of chips. 3) A few sad wire hangers were all that was available for hanging clothes. 4) My room was not cleaned during the 4 nights I stayed there. No trash cans emptied; no fresh towels. So overall an OK place to stay, but definitely with room for improvement.
Stayed 4 nights in Oct 2018

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, room comfort
Sigan así
Stayed 2 nights in Dec 2021
Response from Sony on 24 Dec 2021
Hola Enrique, Gracias por tu puntuación, saludos¡

8/10 Good

Gabriela

Stayed 1 night in Nov 2021

10/10 Excellent

EDUARDO

Liked: Cleanliness, room comfort
Excelente servicio del vigilante ! Muy atento, cuidadoso y servicial !
Stayed 1 night in Jul 2021
Response from Sony on 14 July 2021
Eduardo, Muchas gracias por tus comentarios. Excelente día¡ Atentamente La Administración

8/10 Good

Javier

Business traveller
Liked: Cleanliness, room comfort
Muy bien todo.
Stayed 5 nights in May 2021
Response from Sony on 8 June 2021
Hola Javier, Gracias por tu puntación. Saludos¡

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from Sony on 16 Apr 2021
Hola Gabriela, Muchas gracias por tu puntuación, eres un excelente huésped. Sony Administración

10/10 Excellent

ANTONIO

Business traveller
Liked: Cleanliness, room comfort
Vigilancia genial
El Sr. Jesus de vigilancia es una persona muy atenta super bien su servicio
Stayed 1 night in Mar 2021
Response from . on 29 Mar 2021
Antonio, muchas gracias por sus comentarios, fue un gusto atenderlo. Saludos¡ Sony Administración

10/10 Excellent

ANTONIO

Business traveller
Liked: Cleanliness, room comfort
Vigilancia genial
El Sr. Jesus de vigilancia es una persona muy atenta super bien su servicio
Stayed 1 night in Mar 2021
Response from Sony on 16 Apr 2021
Antonio, Te agradecemos la puntuación. Estamos a tus órdenes. Saludos! Sony Administración

10/10 Excellent

Mariana, Puebla

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El personal de acceso es muy atento y servicial, siempre muy educados y amables
Stayed 2 nights in Aug 2020
Response from Sony on 1 Sept 2020
Hola Mariana, te agradecemos tus comentarios. Saludos¡ Sony Administración.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from Sony on 1 Sept 2020
Gracias, Saludos¡ Sony Administración

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Gabriela

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Demasiado frío y no respetan los horarios de visitas / reuniones, los dos dias gente tomando en la terraza pasadas las 2 am, trabajos con taladro a las 9 am me Sábado!!!! No vale lo que cuesta.
Stayed 2 nights in Dec 2018

8/10 Good

Ying Tsung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鬧區中的好選擇
附近生活機能佳，近旅遊景點。
Stayed 1 night in Feb 2018
Response from sony on 10 Apr 2018
Hola Sr. Ying: Suites Cicerón le agradece sus comentarios. Saludos¡ Sony Administación

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación y práctico
Stayed 1 night in Feb 2018
Response from SONIA GARCIA on 22 Feb 2018
BUENAS TARDES GABRIELA, GRACIAS POR SUS COMENTARIOS.

10/10 Excellent

Guillermo, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente y comodo
No sabia que esperar del lugar pero todo estaba muy en orden. Todo funcionaba. Hacia frio pero tenian convenientemente un calentador que hizo la habitacion muy agradable en minutos. Todo estaba limpio y funcional. Definitivo me volveria a quedar de nuevo ahi. El guardia y personal de dia muy amables
Stayed 1 night in Feb 2018
Response from SONIA GARCÁ MEDINA on 22 Feb 2018
Hola Sr. Guillermo: Que bueno que le agrado Suites Cicerón. Gracias por sus comenarios. Lo esperamos pronto. Cordialmente, Sonia García Medina Administración

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Llegue y no tenían mi reservación.
No tenían mi reserva cuando llegue Me cobraron en el hotel, tengo q checar q no haya doble cargo Tarde mucho tiempo en que me dieran la habitación por q no tenían el dato de mi llegada
Stayed 1 night in Nov 2017
Response from Administración on 3 Jan 2018
Tomaremos en cuenta sus comentarios y así poder dar un mejor servicios a nuestros clientes. Le explico es probable que su reserva fue de última hora en Expidia y en el momento de su llegada se checa en el sistema. Y efectivamente en Suites Cicerón se le hace el cargo al huésped. Saludos¡

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable y muy bien ubicado
La única crítica es que no cuenta con cobijas suficientes o duvet para el frio, el resto muy bien.
Stayed 1 night in Nov 2017
Response from ADMINISTRACIÓN on 7 Dec 2017
MUCHAS GRACIAS POR SUS COMENTARIOS. PRÓXIMAMENTE COMPRAREMOS COBERTORES Y COBIJAS.

2/10 Terrible

david, mex df

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me dieron acceso y me fui
No me dejaron entrar al hotel! No tenian mi reserva
Stayed 1 night in Nov 2017
Response from ADMINISTRACIÓN on 5 Dec 2017
LE PEDIMOS UNA DISCULPA. EL VIGILANTE SÓLO LE PIDIO UNOS MINUTOS PARA CHECAR SU RESERVA Y CUANDO SALIÓ USTED YA SE HABÍA RETIRADO DEL ESTABLECIMIENTO.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

tiansong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017