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Residencia Polanco

2.0 star property
Hotel with free parking, near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Residencia Polanco

Lobby sitting area
Standard Suite
Reception
Front of property
Lobby
Residencia Polanco sits near the Angel of Independence Monument, putting guests in the heart of the action. The property offers free WiFi in public areas where visitors can plan their next adventure, and self parking adds convenience for those exploring Mexico City by car.

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6

View all photos for Standard Suite

Standard Suite | Living area

Standard Suite

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Polanco, a neighbourhood in Mexico City, is home to Residencia Polanco. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.
Visit our Mexico City travel guideOpens in a new window
Map
272 Av. Isaac Newton Polanco V Sección, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 7 min walk - 0.6 km
  • Paseo de la Reforma - 19 min walk - 1.6 km
  • Chapultepec Park - 2 min drive - 1.9 km
  • Auditorio Nacional - 3 min drive - 1.9 km
  • Angel of Independence Monument - 3 min drive - 2.7 km

Getting around

  • Polanco Station - 10 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Siembra Tortilleria - ‬1 min walk
  • ‪SiembraTortilleria/Comedor - ‬1 min walk
  • ‪Casa Elefante - ‬1 min walk
  • ‪La Posada del Sancho - ‬4 min walk
  • ‪Mr. Sushi orangebamboo - ‬5 min walk

About this property

Residencia Polanco

Hotel near Paseo de la Reforma
Located close to Antara Polanco, Residencia Polanco has plenty to offer. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self-parking

Similar properties

Interior entrance

Collection O Hotel Lavanda Anzures

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  • Housekeeping
  • 24/7 front desk
  • Soundproof rooms
8.2 out of 10, Very good, 425 reviews
The price is AU$102
includes taxes & fees
6 Oct - 7 Oct
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City

Frequently asked questions

Is Residencia Polanco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residencia Polanco?

Self-parking is free at this property.

What time is check-in at Residencia Polanco?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Residencia Polanco?

Checkout is at noon.

Where is Residencia Polanco located?

Located in Polanco, this hotel is within 1 mile (2 km) of Avenida Presidente Masaryk, Paseo de la Reforma and Parque Zoologico de Chapultepec. Angel of Independence Monument and Auditorio Nacional are also within 2 miles (3 km). Polanco Station is 10 minutes by foot and San Joaquin Station is 19 minutes.

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Reviews

Residencia Polanco Reviews

7.2

Good

7.6

Cleanliness

6.8

Amenities

7.0

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 55 reviews
Rating 8 - Good. 18 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 9 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excelente estacia, alrededores seguros, me volvería a hospedar ahí
Stayed 1 night in Sep 2023

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar
Stayed 4 nights in Sep 2023

10/10 Excellent

mili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte de los jóvenes de la recepción....muy atentos y profesionales...volveré.....!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia y agradable
Stayed 2 nights in Sep 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar algo antiguo pero para pasar unos cuantos dias está excelente, ya que es como un mini apartamento. Se encuentra en una zona segura y tranquila, con precios accesibles.
Stayed 3 nights in Aug 2023

4/10 Poor

Glenda

Disliked: Amenities, property conditions & facilities
The price and the area is the only good thing about it. Very noisy.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recomiendo es una buena opción beneficio costo en esta zona. El trato de Rebeca fue de mucha amabilidad
Stayed 4 nights in Aug 2024

8/10 Good

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Small place but decent, room is ok, except restroom water was out, not too clean either
Stayed 1 night in Jul 2024

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opción para hospedarse en una zona tan cara y a precios muy accesibles, obvio las habitaciones no son de lujo o de primer nivel pero cumplen con lo básico para hospedarse en esa zona en particular. En general, bien.
Stayed 6 nights in Aug 2023

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Confortable, buena relación costo beneficio. Sería conveniente que el horario del personal de Recepción sea más amplio.
Stayed 1 night in Jun 2024

8/10 Good

Alfonso

Liked: Staff & service
La propiedad bien, segura, recomendaría cuidar un poco más la limpieza. Por lo demás, bien ubicada, segura y tranquilo.
Stayed 1 night in Oct 2023

8/10 Good

Magdalin

Liked: Cleanliness
The big issue was not hot water, the water was extremely cold
Stayed 1 night in Feb 2025

6/10 Okay

Belkys

Liked: Cleanliness
Disliked: Property conditions & facilities
Todo muy bien la atención de él frondas excelente lo único es el aseo de los baños pésimo mucho moho le aconsejaría en la habitación una nevera pequeña lo demás excelente les aconsejo EiPMILSAM
Stayed 2 nights in Sep 2024

6/10 Okay

Jose

bed are not confortables. they should improve the rooms, because the location is great.
Stayed 5 nights in Sep 2023

6/10 Okay

Arturo

Disliked: Staff & service
No hay personal de recepción
Stayed 1 night in Sep 2024

4/10 Poor

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities
CAMA INCOMODA , RECEPCION LENTA, FRIO Y DESANGELADO , AL GRADO QUE NO ACOMPLETE MI ESTANCIA BUSQUE OTRA OPCION
Stayed 2 nights in Dec 2023

8/10 Good

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ampliar el horario de la atención en Recepción. Advertir que hay escasez de agua.
Stayed 4 nights in Jul 2024

2/10 Terrible

Miguel

Expedia did not complete the reservation. When check-in time, I have not any reservation. I had to start my reservation after arriving tob he hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Ana Paula

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El personal terrible, jamás me dieron el código para el estacionamiento y se quedó encerrado mi coche tuve que regresar por el al día siguiente por error del personal
Stayed 1 night in Sep 2024

4/10 Poor

Patricia

Disliked: Cleanliness, amenities, property conditions & facilities
At first it seemed to be okay, but then the bedsheets were dirty, smelled like soiled, we ended up using sheets I had in my bags, there was no hot water, my daughter found a big bug not sure was a cockroach. Not to be mean but it needs more maintenance.

2/10 Terrible

Amy

Disliked: Staff & service
Muy mal servicio de los trabajadores, me dejaron afuera porque la.clave que.me.dieron no funcionaba y estaba sola y de madrugada y apesar se que le llamé.por teléfono me tuvo un rato más.en lo que checaba la recervacion
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia Agradable, Buen precio costo/beneficio

Después de haber reservado la habitación, leí los comentarios y estaba súper estresada, pues habían muy malos comentarios pero la verdad al llegar al hotel todo estuvo súper bien, la ubicación está de 10!! cerca de toooodo (restaurantes, bares, bancos, oxxo, tiendas, etc) nos entregaron la habitación limpia, tenía una salita, una cocinita, la cama no era súper cómoda pero estaba bien, las sábanas limpias, el baño tenía agua caliente y estaba limpio, aunque las toallas si eran algo viejitas.. solo estuvimos 2 noches y creo que no hicieron limpieza pero la verdad casi no estuvimos y no hubo problema con eso, incluso le pregunté al chico si podíamos hacer check out más tarde y me dijo que si sin problema.. todo ok!!!
Stayed 2 nights in Feb 2022

4/10 Poor

Miriam Carolina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A pesar de llamar para confirmar mi estadía, al llegar no tenían mi reserva, tuve que esperar que limpiaran la habitación y luego me dieron una clave errónea y no tenía como ingresar al hotel. Pude checar la clave con la persona de limpieza y la confirme un día después con el personal de recepción.Buena ubicación de resto no lo recomiendo, el baño demasiado sucio, mucho moho. La sala de estar donde está el cuaderno de información sucia y la información desactualizada. El TV solo tiene 3 canales para ver. Hay mejores opciones.
Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Yunuen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024