A short walk from Palacio de Bellas Artes and Zócalo, MyPlace Donceles provides a rooftop terrace, a garden and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
Located in Mexico City, MyPlace Donceles is in the city centre. Palacio de Bellas Artes and Paseo de la Reforma are notable landmarks, and the area's natural beauty can be seen at Alameda Central and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Sports Palace Dome. Visit our Mexico City travel guide
Callejón Héroes del 57 #4 Col Centro, Mexico City, CDMX, 06000
What's nearby
Alameda Central
3 min walk - 0.3 km
Madero Street
3 min walk - 0.3 km
Palacio de Bellas Artes
3 min walk - 0.3 km
Torre Latinoamericana
5 min walk - 0.5 km
Zócalo
12 min walk - 1.0 km
Getting around
Mexico City Buenavista Station
4 min drive
Allende Station
4 min walk
Benito Juarez International Airport (MEX)
20 min drive
Restaurants
CerveceriadeBanda
2 min walk
El Cardenal Tacuba Y Marconi
2 min walk
La Purísima
1 min walk
El Marra Salón
1 min walk
Soberbia
2 min walk
About this property
MyPlace Donceles
Apartment near Palacio de Bellas Artes
Alameda Central and Zócalo are located near MyPlace Donceles, which provides a rooftop terrace, a garden and laundry facilities. In addition to a gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
Smoke-free property, a front desk safe and barbecues
A lift
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and separate sitting areas, as well as thoughtful touches such as free WiFi and free bottled water.
Other conveniences in all rooms include:
Egyptian cotton sheets, pillowtop mattresses and cots/infant beds (surcharge)
Showers, baths or showers and free toiletries
Wardrobes/cupboards, separate sitting areas and kitchens
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
5 units
Access via exterior corridors
Garden
Individual decor
Individual furnishings
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 80 per stay
A damage deposit of USD 90 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: USD 10.0 per day
Laundry fee: USD 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Is MyPlace Donceles pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at MyPlace Donceles?
As of 15 May 2026, prices found for a 1-night stay for 2 adults at MyPlace Donceles on 16 May 2026 start from AU$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at MyPlace Donceles?
This property doesn't offer parking.
What time is check-in at MyPlace Donceles?
Check-in begins at 3 PM.
What time is check-out at MyPlace Donceles?
Checkout is at 11 AM.
Where is MyPlace Donceles located?
Located in Historic Center, this apartment building is within a 5-minute walk of Madero Street and Alameda Central. Palacio de Bellas Artes and Zócalo are also within 15 minutes. Allende Station and Bellas Artes Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
MyPlace Donceles Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
6.0
Location
7.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 68 out of 100 reviews
10 - Excellent
68
Rating 8 - Good. 20 out of 100 reviews
8 - Good
20
Rating 6 - Okay. 8 out of 100 reviews
6 - Okay
8
Rating 4 - Poor. 0 out of 100 reviews
4 - Poor
0
Rating 2 - Terrible. 4 out of 100 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Sebastien
11 Feb 2026
Liked: Cleanliness, amenities, communication
Fantastic hotel and great location in the middle of the Old Mexico.
Sebastien
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Sebastien
6 Feb 2026
Liked: Cleanliness, amenities, communication
Fantastic place to stay. Right in historical canter and close to metro station, restaurants, museums. Super staff. Extremely clean.
Sebastien
Stayed 5 nights in Jan 2026
Verified
10/10 Excellent
Toan
23 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location!!!
If possible upgrade the sofa in the living room
Clean and very convenient and walkable to all location
Toan
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
billy
20 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and accommodating, within walking to lot of restaurants and shopping, great location
billy
Stayed 4 nights in May 2025
Verified
8/10 Good
Lisa
9 Feb 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location in Centro Historico. Close to all the major sites and several restaurant options.
Lisa
Stayed 14 nights in Jan 2024
Verified
10/10 Excellent
Luis
16 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and helpful staff. Great location as well. Would definitely stay here again in the future.
Luis
Stayed 1 night in Jul 2024
Verified
10/10 Excellent
billy
29 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything, staff is extremely knowledgeable and helpful
Great location, very safe, with a great friendly staff. The manager Mabel was always there to help me. I truly enjoyed my stay there.
Paul
Stayed 10 nights in Jun 2025
Verified
10/10 Excellent
Alexa
14 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were amazing! Room was clean. Would appreciate a smaller fan to have in the bedroom while sleeping. Would recommend and come back!
Alexa
Stayed 3 nights in Nov 2025
Verified
8/10 Good
arvydas
8 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location! Walking distance to many famous places.
arvydas
Stayed 4 nights in Aug 2024
Verified
10/10 Excellent
Armando
23 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Nice clean modern condo close to many museums, restaurants, and sightseeing.
Armando
Stayed 2 nights in May 2024
Verified
10/10 Excellent
Susan
27 Nov 2024
Liked: Cleanliness, room comfort, communication
A great place to stay.
Great location. The apartment was as expected. The staff was courteous and helpful.
Susan
Stayed 5 nights in Nov 2024
Verified
8/10 Good
Jaime Ponce
15 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Bad: The room was clean, but ordinary; the TV remote didn't work, the toilet paper holder was broken, and the large window facing the outside was damaged and almost fell on my face.
Good: comfortable bed, clean sheets,near restaurants, garibaldi, many things to do around the area, front desk people super cool..
Jaime Ponce
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
viviana
17 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, walking distance from Bella Artes. Place had everything you could need. In a quiet street away from the noisy streets but close enough to the centro.
viviana
Stayed 3 nights in Jul 2024
Verified
10/10 Excellent
Ellene
30 Jan 2025
Liked: Cleanliness, room comfort, communication
Well-appointed, clean hotel in historic center.
Thank you for a wonderful stay. The location of your hotel is great for walking about the historic center. The staff are friendly and helpful. The room was clean and quiet. The amenities in the kitchen were great. The coffee is excellent. We would stay with you again! Muchas gracias!
Ellene
Stayed 5 nights in Jan 2025
Verified
10/10 Excellent
Armando
14 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Great place in the heart of Mexico City. Within walking distance to many museums, restaurants, entertainment, and transportation options. If it had an AC it would be much nicer.
Armando
Stayed 4 nights in May 2024
Verified
8/10 Good
Ryan
30 Nov 2025
Liked: Room comfort
It was ok - clean enough, good location. Place to leave luggage before/after check-in/out. Staff was friendly, though did not speak English (I don’t speak Spanish). Apartment building, so need to ring doorbell every time you enter. Didn’t have to wait - but what happens if the doorperson has to use the bathroom and has to be away from the door?
Ryan
Stayed 5 nights in Nov 2025
Verified
8/10 Good
G
1 Mar 2024
Liked: Room comfort, communication
Perfect location & friendly staff
Perfect location close to Belle Artes & Historic Centre. 24 hour access with 24 hour security. Slightly shabby & dusty but generally clean. A small price to pay for the location. Staff spoke little English but were very helpful. We recommend La Opera restaurant just around the corner.
G
Stayed 4 nights in Feb 2024
Verified
10/10 Excellent
Ignacio
7 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was perfect . All major attractions were within walking and/or short drive distance.
Plenty of local eating options around the hotel. All major transportation options are available with a 5 minute walk. The staff was friendly and helpful with any questions about food recommendations and attractions. Cons: housekeeping was not daily, sheets and towels were changed every 3 days. There is no Air Conditioning unit in room . However, they provided two portable fan units which helped beat summer heat . I will definitely recommend this place for someone traveling to city for first time.
Ignacio
Stayed 6 nights in May 2024
Verified
6/10 Okay
Francisco
15 Oct 2024
Disliked: Cleanliness, communication
For the price and location, you really can’t beat this place. The internet is nonexistent and the front desk is little to no help. The couch was a bit torn up and sharp objects sticking through the cushion. That being said, it’s a one bedroom apartment in the middle of everything in central Mexico City. The kitchen was nice to have in order to not eat out every meal. Once inside the property (somewhat annoying they don’t give you a way to access the property but an attendant is usually there) it’s quiet and felt safe. The key to the room was extremely frustrating to use and took multiple tries to get into the apartment. Was not the cleanest place. We stayed for six nights and only got towels changed once and the bathroom was never cleaned. Overall was a okay place to stay.
The room was spotless staff very helpful great location
Eileen
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Robert
4 Mar 2026
Liked: Cleanliness, listing accuracy
Nice area,
Robert
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Mark
25 Apr 2026
Liked: Cleanliness, check-in, listing accuracy
The apartment was great. Staff was attentive to needs. Communication could be better prior to check-in. Very difficult to get in contact with anyone by email or phone. Overall it was a great stay and would stay again in the future.