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Hotel Casa Cuenca

3.0 star property
Hotel with a 24-hour front desk, near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Casa Cuenca

Presidential Room
Presidential Room
Exterior
Exterior
Terrace/patio
Hotel Casa Cuenca in Mexico City offers a to-go breakfast, in-room WiFi, and dry cleaning services. The 24-hour front desk ensures assistance is always available, making it perfect for travelers planning their adventures or enjoying longer stays.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sept 14 - Sept 15
Check availability for tonight Sept 14 - Sept 15

Tomorrow

Sept 15 - Sept 16
Check availability for tomorrow Sept 15 - Sept 16
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, Courtyard View

Classic Room, Courtyard View

Classic Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, individually decorated, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

In-room safe, individually decorated, individually furnished

Grand Room

Highlights

Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
4 Cuernavaca Colonia, Condesa, Mexico City, CDMX, 06140

What's nearby

  • Chapultepec Park - 12 min walk - 1.0 km
  • Chapultepec Castle - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km
  • World Trade Center Mexico City - 3 min drive - 2.7 km
  • U.S. Embassy - 3 min drive - 2.3 km

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Panya Sam / El Shokupan - ‬3 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Postales de Café - ‬3 min walk
  • ‪Bakers - ‬3 min walk
  • ‪Bulla - ‬4 min walk

About this property

Hotel Casa Cuenca

Hotel near Paseo de la Reforma
Close to Chapultepec Castle and Angel of Independence Monument, Hotel Casa Cuenca provides free on-the-go breakfast, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Breakfast (surcharge), tour/ticket information and a 24-hour front desk
Room features
All rooms are individually furnished, and boast comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with hairdryers
  • Private gardens, wardrobes/cupboards and separate sitting areas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast available for a fee

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • Cable channels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Hotel Casa CUenca Hotel
Hotel Casa CUenca Mexico City
Hotel Casa CUenca Hotel Mexico City

Frequently asked questions

Is Hotel Casa Cuenca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Cuenca?

Hotel Casa Cuenca doesn't offer parking.

What time is check-in at Hotel Casa Cuenca?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Cuenca?

Checkout is at noon.

Where is Hotel Casa Cuenca located?

Located in La Condesa, this hotel is within a 15-minute walk of Spain Park and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mile (2 km). Chapultepec Station is 10 minutes by foot and Sevilla Station is 11 minutes.

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Hotel Casa Cuenca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and beautiful, the location is awesome. The only thing was the anoying sounds in the morning from the water pipes and the neighbors.
Stayed 3 nights in Sep 2025

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, we loved our stay and would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, we walked to two beautiful parks and many restaurants while we were there on a short visit. We found the room quite dark, although well appointed with a nice terrace. The staff was wonderful, extremely helpful and very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5++ hotel. The service is great, the restaurant serves excellent food, and the architecture is impressive. On top of that, it is very well situated. Definitely a gem!
Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Casa Cuenca exceeded our expectations! It was beautiful and in a great location—the neighborhood was pretty and extremely walkable to shops, food, and more. The staff was incredibly attentive and friendly, and the restaurant attached served delicious and fresh food. We ate complimentary breakfast there almost every morning of our trip. Would definitely recommend and would stay there again if i return to Mexico City.
Stayed 4 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night here, but beautiful property in Condesa. Quiet but easy to walk to restaurants nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa Cuenca helped make our first trip to Mexico City even more special. The location is perfect within the Condesa area. The staff was not only helpful but caring; making sure that our needs were met. The hotel is very clean! Thank you to all for a wonderful time in CDMX!
Stayed 6 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel. The design was minimalist with warmth from organic materials. Bathrooms are beautiful and colorful—wonderful shower, really nice high-quality products that smell so good. Rooms very thoughtfully designed for comfort. Location great— quiet but close to shops and food. The restaurant matched the quality of the hotel. Inspired, refined food in a relaxed atmosphere. Lots of choices for seating. Delightful stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 5 nights stay at Casa Cuenca. The staff was friendly and attentive, the bartender was very welcoming and spoke English very well so was great to talk to. Receptionist however didn’t speak English well. The hotel interior design was amazing, very stylish with quirky details like cool bathrobes, lights and other accessories. It was a pleasure to stay in this kind of atmosphere, and would definitely recommend to stay there.
Stayed 5 nights in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, unique hotel with excellent restaurant

We absolutely loved our stay at Hotel Casa Cuenca. The space is stunning -- so unique and thoughtfully designed. Perfectly located in the vibrant Condesa neighborhood, very close to Roma too. Our room did not have a lot of extra space for suitcases or moving around, but we did not mind. An easy concession, given the private outdoor space we got to enjoy. The breakfast at Maleza Restaurant on site was so good that we went back for dinner, which was also excellent. Service outstanding at reception too. We would certainly stay here again!
Stayed 4 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómoda y limpia
Stayed 2 nights in Oct 2024

10/10 Excellent

Barak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Hotel was clean, secure and in a great location for walking around to bars, shop, restaurants and parks. On site restaurants and bar were great as was the service. Morning breakfast was delicious. As others noted with the presidential suite, it does sit above the restaurant which made it a bit noisy but the entire area is pretty lively so it was not that disruptive but something to keep in mind when booking that room specifically. Besides that, the room and bathroom were spacious - clean and comfortable. Friendly and helpful hotel staff. Shout out to Emilio at the bar. Only criticism was the room service, specifically the wash cloth refresh - we didn’t receive any wash clothes 2 days in a row and upon asking the staff for clean ones we were told “they were out”. How do you run out of wash clothes…. Certainly would stay here again and highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in the center of Condesa! We absolutely loved our stay at Casa Cuenca and I'm recommending it to everyone i know visiting CDMX! As an interior designer - i really appreciated the comfortable & well-apointed rooms, the cleanliness and the gorgeous courtyard. The hotel is situated on a quiet, tree-lined block in Condesa, walking distance to all the sights but away from the hustle & bustle of the city. The staff was very friendly and accommodating and the onsite restaurant specializing in local and organic ingredients was a huge plus! We had a lovely dinner there upon our late arrival and the best poached eggs for breakfast. Highly recommend this boutique hotel with all the comforts without the fuss.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best local experience with great design elements.

Stay here if you want to have an authentic Mexico City experience. The rooms are beautiful and designed by local designers and feature a lot of designs that are all local. It's very stylish and romantic. The showers have the best water pressure I've ever had and often in Mexico this is a challenge. The best part is that everyone who works here is really passionate about Mexico City in about the hotel and they will take amazing care of you when you stay here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beautifully designed. A gem.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff went over and above to accommodate… The heat was a bit of an issue as it was very cold, but they did their best too work things out
Stayed 3 nights in Oct 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in Condesa

Casa Cuenca is a super nice boutique hotel in the heart of Condesa, Mexico City. The staff is wonderful, welcoming, attentive, and speaks good English. The room is clean, nice, comfortable, and more. Security is also excellent, and it’s a lovely little oasis in the middle of the city, set in a beautiful old building. Breakfast from the on-site restaurant Maleza is excellent. The only downside is: you should be aware that they have different types of rooms with the same names, but they are not all the same size. For example, there are many different types of "Terraza" rooms, which vary greatly in size. The hotel’s website states that the room is 48 sqm, but the room we stayed in was closer to 25 sqm, including the terrace. This information is not specified anywhere.
Stayed 1 night in Apr 2025

2/10 Terrible

Shirley

Disliked: Cleanliness, property conditions & facilities
During my stay, I experienced both the Grand Room and the Presidential Suite. Unfortunately, the Grand Room was extremely small and cramped for the price charged. The issues didn’t stop there: 1. Cleanliness and Pests: Spiders were found in the bathroom. Mosquitoes were everywhere. Housekeeping left doors open while cleaning, allowing pests to enter. 2. Room Comfort: The air conditioning was ineffective, making the room excessively cold and dry. These conditions caused discomfort, and I experienced nightly nosebleeds. 3. Service: While the staff were polite and friendly, they were often forgetful, requiring me to repeat requests multiple times. 4. Breakfast: The breakfast was adequate but unremarkable. Overall, the experience was disappointing and not worth the high price. There are far better options in Mexico City, and I would not recommend staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. Staff are wonderful, the rooms are beautifully finished, and the location is super, on a tiny plaza. Highly recommend it as a good location near great restaurants in a quiet neighborhood. Guests should be aware that it’s easiest to communicate with hotel on WhatsApp- they respond quickly to messages. Breakfast was included, and they graciously provided box breakfasts when we had early departures, but there are plenty of nearby cafes as options. Really the staff, particularly Amy, could not have been nicer and more helpful. A few notes to fellow travelers: rooms (at least the ones I could see) are accessed by a flight of stairs, and ours required a second flight. There really aren’t chairs in the room nor much space to leave your open suitcase on a floor or shelf, so plan on unpacking. Our room had a cute terrace but with heavy rain in the evening, it was too wet to sit out on in the morning, so in our case not worth paying extra for. But really a lovely small hotel, nice amenities, and a great team of people!
Stayed 3 nights in Aug 2025

6/10 Okay

Drew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Roxana

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service
Buena ubicación. Habitaciones nuevas y de diseño, pero pequeñas
Stayed 1 night in Apr 2025

10/10 Excellent

Xochi

Stayed 3 nights in Apr 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024