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Hilton Garden Inn Mexico City Polanco

3.5 star property
Hotel with a casino, 3-minute walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hilton Garden Inn Mexico City Polanco

Terrace/patio
Exterior
Down duvets, in-room safe, desk, blackout curtains
Daily full breakfast (MXN 280 per person)
Reception
Wyndham Garden Mexico City Polanco offers a quiet sanctuary in the bustling capital. Relax in the garden or enjoy a drink at the bar with attentive staff. In-room WiFi and bike rentals available for exploring Chapultepec Castle and the National Museum of Anthropology.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Gym

Room options

Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Reforma, a neighbourhood in Mexico City, Hilton Garden Inn Mexico City Polanco is in the entertainment district and near a boardwalk. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travellers looking to shop may want to visit Antara Polanco and Toreo Parque Central. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.
Visit our Mexico City travel guideOpens in a new window
Map
Leon Tolstoi 22, Mexico City, 11590

Getting around

  • Chapultepec Station - 9 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪Fonda de la Nalgona - ‬2 min walk
  • ‪Central de Pizzas - ‬2 min walk
  • ‪totte para todos - ‬1 min walk
  • Las Hijas De La Tostada - Anzures

About this property

Hilton Garden Inn Mexico City Polanco

Hotel near Paseo de la Reforma
Located close to Chapultepec Castle and Chapultepec Park, Hilton Garden Inn Mexico City Polanco provides a casino, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks such as:
  • Full breakfast (surcharge), bike hire and valet parking (surcharge)
  • Babysitting (surcharge), concierge services and a computer station
  • A TV in reception, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 96 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and baths or showers
  • 45-inch LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Similar properties

Exterior

Fiesta Americana Reforma

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 3,872 reviews
The price is AU$244
includes taxes & fees
16 Nov - 17 Nov
Fiesta Americana Reforma

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (MXN 160 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 280 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Casino
  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 645 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 280 for adults and from MXN 280 for children
  • Valet parking fee: MXN 160.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Wyndham Garden Hotel Mexico City Polanco
Wyndham Garden Mexico City Polanco
Wyndham Mexico City Polanco
Wyndham Garden Mexico City Polanco Hotel
Wyndham Garden Polanco Hotel
Wyndham Garden Polanco

Frequently asked questions

Is Hilton Garden Inn Mexico City Polanco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Garden Inn Mexico City Polanco?

Valet parking is available for MXN 160.00 per night.

What time is check-in at Hilton Garden Inn Mexico City Polanco?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Hilton Garden Inn Mexico City Polanco?

Checkout is at noon.

Where is Hilton Garden Inn Mexico City Polanco located?

Located in Reforma, this hotel is within a 10-minute walk of Paseo de la Reforma, Chapultepec Park and Chapultepec Castle. Angel of Independence Monument and Parque Zoologico de Chapultepec are also within 1 mile (2 km). Chapultepec Station is 9 minutes by foot and Sevilla Station is 14 minutes.

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Hilton Garden Inn Mexico City Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruiguo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good sized rooms. Hotel felt a bit dated, but was undegoing remodeling. Great access to tourist areas, very walkable.
Stayed 6 nights in Sep 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the main avenue of the city, and close to many shops and restaurants. Close to transportation options.
Stayed 3 nights in Sep 2025

8/10 Good

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal
Stayed 2 nights in Aug 2025

2/10 Terrible

Francisco Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Edson

Liked: Amenities
Cool
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Roof patio was quiet and great The front desk staff were the best part
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024

8/10 Good

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 1 night in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and great location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Bed was comfortable.

Nice place. Bed was comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Ok for business
Stayed 1 night in May 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The property should inform that they were under refurbishment. Humidity odor, all building in bad condition. Hotels.com Should also request to them inform about their actual situation
Stayed 3 nights in Jun 2025

8/10 Good

Anafin

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, great location
Stayed 1 night in Jul 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing / Vergonzoso

Hotel in construction. Main amenities closed such as gym and restaurant upstairs. Rooms are old and hallways need paint asap. Quite expensive for $150 per night. For that price you get a new, clean property with amenities.
Stayed 1 night in May 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, property conditions & facilities
under construction..a total joke
Stayed 5 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a short walk away from chapultecpec
Stayed 2 nights in Sep 2024

6/10 Okay

Jaime

Liked: Cleanliness, staff & service
This is a rather basic Hotel with a comfortable and clean room but, for the rest, is not worth the price.
Stayed 1 night in Mar 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checkedin, the bedsheets had stains but was quickly rectified by the housekeeping staff. Overall we had a good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

MARTHA YADIRA CARO

Liked: Cleanliness, staff & service, property conditions & facilities
💯
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Wyndham Gardens Polanco and will be our hotel of choice in future travels to Mexico City. The staff was professional, courteous, and helpful throughout our stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

JUAN MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Navor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was smaller than described, but the location is excellent.
Stayed 4 nights in Aug 2024

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