Grand Polanco Residencial, in the heart of Polanco, offers modern comforts. Guests can relax in the garden or sunny terrace, use the on-site laundry and gym, and explore nearby Avenida Presidente Masaryk. The staff is consistently praised for their helpfulness.
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Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Kitchen
Pet-friendly
Free Wi-Fi
Air-conditioning
Laundry room
Gym
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Located in Polanco neighbourhood, Grand Polanco Residencial is connected to a shopping centre. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
What's nearby
Avenida Presidente Masaryk
1 min walk - 0.0 km
Paseo de la Reforma
12 min walk - 1.0 km
National Museum of Anthropology
14 min walk - 1.2 km
Spanish Consulate General
5 min walk - 0.5 km
Embassy of Canada
8 min walk - 0.8 km
Getting around
Polanco Station
4 min walk
Mexico City Buenavista Station
7 min drive
Benito Juarez International Airport (MEX)
27 min drive
Restaurants
El Farolito
1 min walk
El Globo
2 min walk
El Zarape
1 min walk
Flautas Mexico
1 min walk
Ruben's Hamburgers
1 min walk
About this property
Grand Polanco Residencial
A fitness centre, self parking and free use of bicycles are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a dining area and a sitting area, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Grand Polanco Residencial offers 34 accommodations with DVD players and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on weekdays only.
Recreational amenities at the aparthotel include a fitness centre and complimentary bicycles.
Secured, covered parking on site (MXN 100 per night)
Limited on-site self parking
Wheelchair-accessible parking available
Kitchen
Blender
Coffee/tea maker
Cookware, dishware, and utensils
Espresso maker
Full-sized refrigerator/freezer
Griddle
Hob
Microwave
Oven
Dining
Dining table
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Entertainment
DVD player
Flat-screen TV with cable channels
IPod dock
Outdoor areas
Balcony
Garden
Terrace
Laundry
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Pet friendly
Fee: MXN 5,000 per pet per night
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Housekeeping on weekdays only
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
Connected to a shopping centre
In a business district
In an entertainment district
Near a health/beauty spa
Near a hospital
Near a metro station
Near a zoo
Things to do
Free bicycle rentals
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
34 units
Free bicycle rentals
Garden
Reception hall
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out fee: MXN 1000
Special check-in instructions
The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of MXN 5000 per pet, per night
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Covered self-parking fee: MXN 100 per night
Pet fee: MXN 5000 per pet, per night
Early check-in fee: MXN 1500 (subject to availability)
Late check-out fee: MXN 1000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property is also known as
Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City
Frequently asked questions
Is Grand Polanco Residencial pet-friendly?
Yes, pets are allowed at this property. There's a fee of MXN 5000 per pet, per night.
How much is parking at Grand Polanco Residencial?
Self-parking is available for MXN 100 per night.
What time is check-in at Grand Polanco Residencial?
Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 1500 (subject to availability).
What time is check-out at Grand Polanco Residencial?
Checkout is at noon. Late checkout is available for MXN 1000.
Where is Grand Polanco Residencial located?
Located in Polanco, this aparthotel is within a 15-minute walk of Spanish Consulate General and Paseo de la Reforma. Avenida Presidente Masaryk and Auditorio Nacional are also within 1 mile (2 km). Polanco Station is only a 4-minute walk and Auditorio Station is 13 minutes.
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Reviews
Grand Polanco Residencial Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
8.0
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 454 out of 610 reviews
10 - Excellent
454
Rating 8 - Good. 110 out of 610 reviews
8 - Good
110
Rating 6 - Okay. 25 out of 610 reviews
6 - Okay
25
Rating 4 - Poor. 9 out of 610 reviews
4 - Poor
9
Rating 2 - Terrible. 12 out of 610 reviews
2 - Terrible
12
Reviews
10/10 Excellent
stefan
5 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
beautiful place in a great location
stefan
Stayed 5 nights in Jan 2026
10/10 Excellent
Michele
2 Feb 2026
Spacious apartment, well furnished with very comfortable beds. Great location!
Michele
Stayed 2 nights in Jan 2026
10/10 Excellent
Dominique Germaine
11 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
From the moment I arrived, I felt welcomed. The property is beautiful, the staff is genuinely friendly, and they made me feel secure and at home an experience beyond value.
Dominique Germaine
Stayed 4 nights in Dec 2025
10/10 Excellent
Ariana
6 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff , great area and nice amenities..
Ariana
Stayed 3 nights in Dec 2025
10/10 Excellent
Jonathan
22 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean well located property.
Jonathan
Stayed 3 nights in Dec 2025
10/10 Excellent
Andrea
20 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff is nice, the coffee is good and the views something else. I would stay again any time.
Andrea
Stayed 2 nights in Dec 2025
10/10 Excellent
Danielle
16 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
The location was amazing. The apartment was extremely clean. The beds were comfortable and the staff was very nice. I traveled with my parents who are older and my mom thought the traffic was noisy, but it didn’t bother me the ease of getting around the city from this location makes up for it. I would absolutely stay here again!
Danielle
Stayed 5 nights in Dec 2025
10/10 Excellent
Diana
7 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful room with a fully equipped kitchen in a safe quiet neighborhood with lots of dining and shopping options at walkable distance.
Diana
Stayed 4 nights in Nov 2025
10/10 Excellent
Kathleen
12 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment, lovely staff. Perfect base for exploring Polanco.
Kathleen
Stayed 2 nights in Oct 2025
10/10 Excellent
Agustin
1 Sept 2025
Liked: Cleanliness, room comfort, communication
Amazing service, great location. Polanco is vibrant, safe and beautiful
Agustin
Stayed 3 nights in Aug 2025
10/10 Excellent
Alanzo
24 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Great staff, clean, good location
Alanzo
Stayed 4 nights in May 2025
10/10 Excellent
Elizabeth
16 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
The staff was very helpful and particularly the security folks were lovely. Everything we asked was answered and any of our requests particularly for transportation were dealt with very professionally
Elizabeth
Stayed 8 nights in Oct 2025
10/10 Excellent
Bobbie
21 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious and comfortable apartment with all amenities in a prime walkable neighborhood of Polanco. This was a perfect option for our family of 4 adults. We will definitely return!
Bobbie
Stayed 7 nights in Sep 2025
10/10 Excellent
Ted
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was exceedingly helpful. We had a late departure and our bags were stored safely after the noon checkout until we headed to the airport at night. The suite was spacious and street noise was kept to a very tolerable minimum. Guests must bring coffee filters for drip coffee but happily Nepresso is supplied.
Ted
Stayed 1 night in Nov 2025
10/10 Excellent
Daniel
19 Apr 2025
Liked: Cleanliness, room comfort, communication
Centrally located and short walk to great shopping and dining.
Daniel
Stayed 2 nights in Apr 2025
10/10 Excellent
Chi Nam
11 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed stay at Grand Polanco Residencial. The room is clean and quiet. Reception and security staffs are very helpful and professional. However the internet always disconnect.
We would recommend Grand Polanco Residencial to our friends.
Chi Nam
Stayed 6 nights in Oct 2025
10/10 Excellent
Stephen
17 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great area with plenty of restaurants and shops near.
Stephen
Stayed 1 night in Mar 2025
10/10 Excellent
Marco
3 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, staff
Marco
Stayed 3 nights in Aug 2025
10/10 Excellent
Janet M
20 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a wonderful stay and great neighborhood. Close to lots of iconic must see locations.
Janet M
Stayed 1 night in Jan 2025
8/10 Good
Jesus
17 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
This was an apartment size room. Great location, surround by restaurants and good atmosphere. The room had everything you would need, refrigerator, microwave, dishes, table, living room and bedroom. Shower was great. Only complaint was that window doors were not sealed and all the outside noise came thru. No pool, just a patio area. Planning a Mexico City trip, I highly recommend it.
Jesus
Stayed 4 nights in Nov 2025
10/10 Excellent
Ingrid
14 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
Great place to stay!! The place is perfect, the rooms are big and very comfortable. what I liked the most is that the location is great, there are a lot of restaurants nearby and the surrondings are nice. I would definitely stay here again when visiting Mexico.
Ingrid
Stayed 3 nights in Mar 2025
10/10 Excellent
Sergio
16 Apr 2025
Liked: Cleanliness, room comfort, communication
What a place!
Excellent place to stay with family! Close to everything in polanco!
Sergio
Stayed 4 nights in Apr 2025
10/10 Excellent
ANACELI
6 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
Great and friendly staff, very clean apartments.
The location was amazing so close to many great
ANACELI
Stayed 5 nights in Mar 2025
10/10 Excellent
Belinda
18 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Locked front entrance with 24 hour guard. Clean, private property with restaurants and shops within walking distance.
Belinda
Stayed 2 nights in Jul 2025
8/10 Good
Julieann
9 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious apartment - lots of kitchen ware - worked great for us to have hot breakfast every morning. Location was ideal - easy walk to museums, restaurants, grocery. I would have given it a 5 star except that our room suffered from a lousy loveseat. Sitting on our bed at the end of the day was more comfortable than sitting on that sofa. Don’t let this dissuade you from booking here. It was a terrific stay and the staff was friendly and accommodating. Also - don’t expect much english spoken anywhere in Mexico City.