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FlowSuites Polanco
3.5 star property

Comfortable hotel, walk to Parque Zoologico de Chapultepec
your current months are May, 2024 and June, 2024.
May 2024
June 2024

FlowSuites Polanco

Photo gallery for FlowSuites Polanco

Front of property - evening/night
Free minibar items, in-room safe, individually furnished, desk
Fridge, microwave, stovetop, coffee/tea maker
Reception
Free minibar items, in-room safe, individually furnished, desk

Overview of FlowSuites Polanco

VIP Access
Reviews
8.2

Very good

Highlight
  • Cleanliness is scored top 10% in Mexico City by travellers.

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is AU$325
Price available on 17/5/2024

Check out the area

Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560
  • Popular LocationParque Zoologico de Chapultepec8 min walk
  • Popular LocationAuditorio Nacional14 min walk
  • Popular LocationNational Museum of Anthropology18 min walk
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)57 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Penthouse with jacuzzi

Penthouse with jacuzzi

Penthouse with jacuzzi

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Apartment, 1 King Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Queen Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Fridge
Minibar (some free items)
HDTV
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mexico City

FlowSuites Polanco is located in Polanco, a neighbourhood in Mexico City, and is in the entertainment district and near a metro station. National Museum of Anthropology and Soumaya Museum are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Chapultepec Castle. Enjoy an event or a match at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 1 min walk
  • Parque Zoologico de Chapultepec - 8 min walk
  • Auditorio Nacional - 14 min walk
  • National Museum of Anthropology - 18 min walk
  • Angel of Independence Monument - 4 min drive

Getting around

  • Polanco Station - 7 min walk
  • Mexico City Buenavista Station - 19 min drive
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • Café Toscano Polanco - 1 min walk
  • Starbucks - 2 min walk
  • Restaurante Mythos - 1 min walk
  • Maison Belen - 1 min walk
  • La Aceituna - 2 min walk

About this property

FlowSuites Polanco

Hotel near Parque Zoologico de Chapultepec
Located close to Avenida Presidente Masaryk and Lincoln Park, FlowSuites Polanco provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A local area shuttle, a 24-hour front desk and luggage storage
  • A lift, tour/ticket information and smoke-free property
  • Concierge services and a front desk safe
  • Guest reviews speak highly of the location
Room features
All rooms are individually furnished, and boast comforts such as separate sitting areas and separate dining areas, in addition to perks such as free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • HDTVs with cable channels
  • Separate sitting areas, separate dining areas and kitchenettes

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Things to do

  • Spa tub

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 915 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: MXN 915 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Property is also known as

Casa Castelar Aparthotel
Casa Castelar Aparthotel Mexico City
Casa Castelar Mexico City
FlowSuites Polanco Aparthotel
FlowSuites Aparthotel
FlowSuites
FlowSuites Polanco Mexico City
FlowSuites Polanco Apartment
FlowSuites Apartment

Frequently asked questions

Is FlowSuites Polanco pet-friendly?

Yes, FlowSuites Polanco allows dogs (limit 1 total) with a maximum weight of up to 26 lb per pet. There's a fee of MXN 915 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at FlowSuites Polanco?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at FlowSuites Polanco on 2 May 2024 start from AU$334.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at FlowSuites Polanco?

This property doesn't offer parking.

What time is check-in at FlowSuites Polanco?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at FlowSuites Polanco?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is FlowSuites Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Avenida Presidente Masaryk and Lincoln Park. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 15 minutes. Polanco Station is 7 minutes by foot and Auditorio Station is 10 minutes.

FlowSuites Polanco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 125 out of 309 reviews" "
Rating 8 - Good. 106 out of 309 reviews" "
Rating 6 - Okay. 51 out of 309 reviews" "
Rating 4 - Poor. 12 out of 309 reviews" "
Rating 2 - Terrible. 15 out of 309 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Stayed 2 nights in Mar 2024

10/10 Excellent

Ricardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place !!!
Stayed 3 nights in Dec 2023

8/10 Good

Javier

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little loud but comfortable
The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.
Stayed 3 nights in Nov 2023

10/10 Excellent

Leonardo G

Stayed 3 nights in Oct 2023

2/10 Terrible

HOSEON

Stayed 2 nights in Sep 2023

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Stayed 3 nights in Aug 2023

10/10 Excellent

Yasuo

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little property in a nice area with great restaurants in Mexico City...staff friendly and helpful..
Stayed 1 night in Jun 2023