Experience the vibrant atmosphere of Crowne Plaza Mexico City North-Tlalnepantla, an IHG Hotel. Enjoy a refreshing drink at the bar or savor local and international cuisine at Restaurante Limoneros, while staying connected with in-room WiFi and dry cleaning services. Unwind on the terrace or stay active at the gym.
Crowne Plaza Mexico City North-Tlalnepantla by IHG
Upscale hotel near Mexico City Arena
Consider a stay at Crowne Plaza Mexico City North-Tlalnepantla by IHG and take advantage of a terrace, dry cleaning/laundry services and a bar. The on-site restaurant, Restaurante Limoneros, features local and international cuisine. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
Buffet breakfast (surcharge), 1 meeting room and a 24-hour front desk
A TV in reception, a front desk safe and luggage storage
Room features
All 129 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Crowne Plaza Mexico City North-Tlalnepantla by IHG pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Crowne Plaza Mexico City North-Tlalnepantla by IHG?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Mexico City North-Tlalnepantla by IHG on 19 June 2026 start from AU$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Crowne Plaza Mexico City North-Tlalnepantla by IHG?
Self-parking is free at this property.
What time is check-in at Crowne Plaza Mexico City North-Tlalnepantla by IHG?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Crowne Plaza Mexico City North-Tlalnepantla by IHG?
Checkout is at 1 PM.
Where is Crowne Plaza Mexico City North-Tlalnepantla by IHG located?
Situated in the business district, this hotel is 1 mi (1.6 km) from Rodeo Santa Fe and 2.2 mi (3.5 km) from Mundo E Shopping Center. Plaza Satelite Shopping Center and Mexico City Arena are also within 6 miles (10 km). Tlalnepantla de Baz Station is 29 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.2
Location
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 175 out of 279 reviews
10 - Excellent
175
Rating 8 - Good. 68 out of 279 reviews
8 - Good
68
Rating 6 - Okay. 20 out of 279 reviews
6 - Okay
20
Rating 4 - Poor. 8 out of 279 reviews
4 - Poor
8
Rating 2 - Terrible. 8 out of 279 reviews
2 - Terrible
8
Reviews
Verified
10/10 Excellent
Marcos
9 Feb 2026
Liked: Cleanliness, staff & service, amenities
Room was spotless staff is very nice and helpful the sunday brunch is delicious
We were in town to visit friends, and the hotel room price was reasonable for the quality of the property. The food was excellent - especially the daily breakfast buffet. The variety and quality of food items were amazing at a reasonable price. The entire staff were very attentive - the reception desk at check in and check out, the restaurant servers, and housekeeping all were excellent.
Paid breakfast in advance but server tried to charge almost every day claiming his system didn’t show breakfast as paid, false advertising about a terrace restaurant, they don’t, food is bad anyway it looks they serve breakfast leftovers, two Uber drivers tried to steal my luggage.
El personal tuvo mala actitud, principalmente el de recepción. Cuando me registré el 10 de mayo, pregunté si mi reservación y solo para confirmar, porque la reservación que hice contemplaba con desayuno, el personal me dijo que si. El lunes 11 salí temprano y no desayuné, el martes 12 si lo tomé y me encontré con que no estaba incluido, me dijeron que pasara a recepción a aclararlo y estaba la persona que me hizo el check in, y ahora con un mal trato se desdijo y me dijo que no era cierto, que yo estaba mintiendo, le reclamé y terminé pagando en el restaurant el desayuno por $ 340.00. El miércoles 13 ya no lo tomé porque se me pareció muy caro para un par huevos, un poco de fruta y un vaso pequeño de jugo.
En el restaurant porque cené ahí el domingo 10, pedí un Ribeye y me llevaron un Newyork, de diferente peso, pensado que yo me daría cuenta, cuando lo reclamé, me dijeron que no tenían lo que había pedido y terminé con una arrachera. El lunes 11 también cené en el restaurant del hotel y pedí una pasta que la llevaron cruda.
El estacionamiento por las lluvias cuando llegué estaba inundado, a donde me indicaron que me estacionara se mojaron mis zapatos y además está oscuro.
A este hotel lo conozco desde hace muchos años y principalmente lo que veo es que el personal no está comprometido, no les interesa mucho la atención al huésped, no es como en el pasado, donde consideraban al huésped lo más importante.
Felipe
Stayed 3 nights in May 2026
Verified
10/10 Excellent
JOSE LUIS
22 Apr 2026
Liked: Cleanliness
Siempre que voy a la Ciudad de México,me hospedo en este hotel