Is Casa Raffaello pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Casa Raffaello?

As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at Casa Raffaello on 7 Oct 2025 start from AU$94.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Raffaello?

Valet parking is available for MXN 170 per day.

What time is check-in at Casa Raffaello?

Check-in start time: 1:00 PM; check-in end time: anytime.

Where is Casa Raffaello located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Angel of Independence Monument. U.S. Embassy and Chapultepec Park are also within 1 mile (2 km). Sevilla Station is 7 minutes by foot and Insurgentes Station is 7 minutes.

10/10 Excellent

Lisa

8 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had a great stay

Stayed 2 nights in Apr 2025

10/10 Excellent

Ruben

25 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a very simple and well-designed hotel. I was looking forward to coming back to our room. When i stayed. There are restaurants store and cafes around, which is convenient. The staff was also kind. I want to stay again

Stayed 5 nights in Feb 2025

6/10 Okay

Edmundo

3 June 2025

Disliked: Cleanliness

A little bad smell in the bathroom

Stayed 1 night in Jun 2025

10/10 Excellent

Brian

28 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

Staff was extremely helpful

Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good option

Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

13 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore Mexico City

Casa Raffaello is located in the heart of Zona Rosa within walking distance to excellent restaurants, bars, stores, and anything you may need to enjoy Mexico City; the hotel itself has an excellent Italian restaurant.

Stayed 1 night in May 2024

4/10 Poor

Carlos

24 Mar 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

The room did not match the description. It was an inside room, with only one window to the stairs. No ventilation at all, only a fan. The room was super dark, forced you to have the lights on. Since it’s an inside room, the room was extremely hot. Additionally, there is not a 24 hours front desk as advertised, only a security guard. The door bell did not work and it took about 25 minutes to the guard to open the door during the night time, even if you could see her, she did not listen the door bell. Lastly, it gives a very bad impression to look at the security guard sleeping overnight, on the floor by the entrance under the stairs.

Stayed 2 nights in Mar 2025

8/10 Good

Tanya

19 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Style, but not sleep.

Great location, very clean, and the price is fine. Wouldn't stay again though. You can hear everything from the hallway including the guy in the next room snoring or other TVs, so they can probably hear you too. Other guests have to buzz the front door to get in, and everytime that happened it woke me up.

Stayed 2 nights in Jan 2024

2/10 Terrible

Guillermo

22 Jan 2024

Liked: Cleanliness

Disliked: Room comfort

Crapy showers

I checked in and there was a guy that was like your gate guard you are not allowed guest or allowed to eat in your room. There is no safe for your valuables and if you like showers like I do this is not for you the shower is more like a mist spray it was so bad that I had to rent a different hotel because I was not able to shower there. I highly recommend hotel plaza Florencia the rooms are bigger and water pressure is awesome and housekeeping is amazing. So do yourself a favor and don’t use casa rafealla save your money and go to hotel of it’s better rates and service and it’s right around the corner with and amazing coffee shop

Stayed 4 nights in Jan 2024

10/10 Excellent

Sharon

27 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I've stayed at this property 3 times and overall it is an excellent value. It is a very basic hotel with no amenities like a pool or gym, but in a great location--Zona Rose, the gay district. (But welcoming to families and straight folks too.)The rooms are super clean, the staff super helpful and friendly, and the beds are comfortable. But I recommend you choose your room carefully, as they vary quite a bit. Room 6 is spacious with a lovely, big balcony made private by tall grasses. Room 5 is similar, but significantly smaller, but also with a nice balcony below a huge ficas tree which makes you feel you're in a tree house. Both rooms lack ventilation, except when the balcony door is open so can be stuffy when you return to your room. Room 4 is very spacious but has no windows--sort of a basement feel. So, if you're claustraphobic this isn't the room for you. However, it is the most spacious of the 3 and the bed is especially comfortable. None of the rooms have good lighting (although those with balconies have great natural light.) No AC in any of the rooms, which is usually not a problem in DF, but summers are getting hotter so could be uncomfortable at the height of the summer. A small fan is provided in all rooms, as are water bottles. Good choice for a basic, bare-bones hotel in a fantastic location, with tons of cafes and bars. Despite this, all 3 rooms were VERY quiet, even the ones (rooms 5 & 6) facing the street. They also have black out shades which is nice.

Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

22 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Casa Rafaella was a great find.We travel to DF several times a year. Used to rent short-term apartments from that well-known site, but that has gotten more expensive as cities require VAT & other taxes. So we frequently book hotels instead, as we have found that we spend very little time in our accommodation, and don't need a kitchen to cook because we like to try all the wonderful restaurants and cafes. Casa Rafaella appears relatively new and is adjacent to the Italian restaurant, Rafaella. It is a basic, bare-bones hotel, with no amenities like a gym or pool, but is nicely designed and very pleasant.The pros: easy check-in with doorman (no reception desk) who is present 24/7. Keypad entry to room. Staff is friendly and efficient. Room was very clean. Bed is comfortable. The location is ideal, in a lively street in Zona Rosa, which is the gay neighborhood, but welcoming to straight folks, families, etc., and very convenient for getting to Roma Norte, Juarez, Condesa, and Centro. Lots of natural light. Our street-facing room VERY quiet (extremely rare in budget hotels) even though the hotel is on a very lively street. Blackout shades.Tons of cafes, bars & shops. Cons: no ventilation other than balcony door so room can get stuffy No AC only a small fan--ok for most of the year. Lighting very poor--impossible to put on make-up at night or read in bed. Some rooms are very small. BUT, an excellent value for the price. One of the most pleasant hotels we have stayed in in DF.

Stayed 7 nights in Feb 2024

10/10 Excellent

Joana Alondra

29 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

muy cómoda la habitación y la ubicación es excelente

Stayed 1 night in Sep 2025

10/10 Excellent

Alexis

28 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Siempre de los mejores alojamientos y mi preferido por excelencia

Stayed 1 night in Sep 2025

10/10 Excellent

MARIO RICARDO GERMAN

27 Aug 2025

Stayed 1 night in Aug 2025

10/10 Excellent

IGNACIO

22 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Todo biwn

Stayed 1 night in Aug 2025

10/10 Excellent

Javier

19 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo bien

Stayed 1 night in Aug 2025

8/10 Good

Jared

4 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Muy atentos y amables todos

Stayed 1 night in Jun 2025

8/10 Good

Margarita

25 July 2025

Liked: Cleanliness, staff & service, amenities

La habitación cumple con su función, solo no me gusto que en el baño habia mojo negro en la regadera. La persona que nos recibio fue muy amable, muy atento; sin embargo la persona que nos despidio amenazo a mi hija con sacar las cosas del cuarto a las 12:05pm si no habiamos entregado la habitación a las 12pm. Me parecio de mal gusto que le hablara asi a una jovencita que ni siquiera era la responsable de la habitación.

Stayed 1 night in Jul 2025

8/10 Good

Yaksi

21 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy accesible para llegar a distintus puntos d ela ciudad y sobre todo seguro

Stayed 2 nights in Jul 2025

10/10 Excellent

Lizette

19 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Todo estuvo excelente a excepción de la atención última de la señorita de recepción. (El caballero de recepción y las chicas de limpieza, muy buen servicio) Al salir pedí apoyo con mi maleta ya que era de 25kg y mi habitación la 10. La señorita de recepción sin soltar el teléfono en una llamada personal en ningún momento solo me dijo que nadie podía ayudarme. Pese a que vio que estaba batallando demasiado no se acomidio ni en las últimas escaleras a recibirla. Tampoco soltó su llamada, hasta tuve que enterarme de que planeaba una fiesta. Entiendo que las dos somos mujeres y es pesado, pero tampoco me ofreció una opción como esperar a los meseros del restaurante (que también fueron muy amables y prácticamente entraron cuando yo estaba abajo y antes de mi check out). Pude dejar propina a limpieza más no al guardia, si pudieran indicarme como agregar un extra, les agradezco. Fuera de este inconveniente, y que el agua caliente sale más tibia que caliente. todo perfecto 🙏

Stayed 3 nights in Jul 2025

10/10 Excellent

Ever

12 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente ubicación todo super cerca, caminando

Stayed 1 night in Jul 2025

6/10 Okay

Eduardo

30 June 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

tere

19 June 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Abraham Daniel

31 May 2025

Stayed 1 night in May 2025

8/10 Good

Sara

30 May 2025

Liked: Cleanliness, property conditions & facilities

Great location, friendly and unobtrusive staff, especially the female security guard. Room was clean and bright. Great shower and bathroom. Beds were SUPER comfy and linens were spotless. Despite location on busy street, it was quiet at night. A fan was provided but I Would have liked to have had AC. Also suggest providing a source for potable water in each floor— two small bottles were in the room at check-in but never replaced. All in all would definitely stay here again, good value for price.

Stayed 7 nights in May 2025

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