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"Everything was great - clean, convenient and just the right amenities including a few personal requests that the staff granted. Just one item which the staff may have overlooked: the cold water doesn’t run well on the lavatory on the right side of the bathroom."

"Great hotel"

"airport bus was on time and safe"

"Awesome hotel and staff"

"The carpets were quite dirty and the most of the things were old. The staff were lovely especially the ones at the restaurant. The desk workers charged us 150 Riyals despite booking the hotel the day before and it being changed by the company "

"From the moment I arrived at the hotel, the experience was wonderful. The staff at reception gave me a warm welcome, helped with my bags, and even asked about my journey. They explained everything clearly — from dining times to the pool, spa, and other amenities. One of the team members, Arun, went above and beyond. He gave me detailed guidance on what to do around the area, the best timings for activities, and even let me know that if I ordered anything via the Talabat app, the hotel could deliver it directly to my room. The service throughout my stay was excellent. My room was cleaned daily with fresh towels, and because it was my birthday, the staff surprised me with extra drinks and a small cake, which was such a thoughtful touch. Overall, everything was spot on. The staff were incredibly friendly and attentive, especially Arun, who made sure I had the best experience both inside and outside the hotel. I would definitely recommend this hotel and look forward to staying again."

"Good, clean and reasonable "

"I enjoyed my stay at the Steigenberger hotel it was quite clean and a loved the team over there, they were very attentive and welcoming. Overall I had a positive stay there. "

"Excellent property with amenities "