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Reviews of Hotel Juliane

4 out of 5
Hotel Juliane
Via Dei Campi 6, Merano, BZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 92 reviews" "
Rating 8 - Good. 27 out of 92 reviews" "
Rating 6 - Okay. 12 out of 92 reviews" "
Rating 4 - Poor. 1 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Preben

Stayed 1 night in Oct 2022

10/10 Excellent

Omri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the service, breakfast was excellent
Stayed 1 night in Apr 2022
Response from Hotel Juliane on 7 May 2022
Thank you very much for your nice review. We are very pleased that you enjoyed so much your stay and are looking forward to see you again. Kind regards Fam Inderst

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good staff, Good location, room is ok.
The service was very friendly and helpful. The location was great as well. After dinner the 10 to 15 min walk back to the hotel was rather enjoyable. I felt the mattress and pillow could have been better. they felt squishy, but not in a comfortable way. Also, I felt the room could have had more and better placed electrical outlets. The final complaint is the hotel was experiencing internet issues while I was there, but this was most likely fixed just after I left. Overall I enjoyed my time at the hotel.
Stayed 4 nights in Aug 2020

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay
Amazing hotel, the service superb, the breakfast was perfect. I booked for one and it came with a single bed where im used to a double or queen minimum but i guess this is standard in parts of europe.
Stayed 2 nights in Aug 2018

10/10 Excellent

Iain, Northumberland UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with helpful staff, beautiful pool and gardens within walking distance of the centre of Merano.
Stayed 1 night in May 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Sud Tyrol hospitality
This hotel is a 20 min walk from the centre of Merano, and is set in leafy surroundings of (mostly) large houses. A tranquil and up market environment. The hotel is clean, very comfortable with outstanding service from all the staff we met. The hotel restaurant was also excellent both for dinner and breakfast. Merano itself is a larger town than we had expected but the centre is very easy to explore with plenty cafes, restaurants and shops worthy of browsing. The gardens/walking paths either side of the river are a great asset to the town.
Stayed 3 nights in May 2018

10/10 Excellent

Pete & Miriam, Cumbria, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family-run hotel
Everything about this hotel was good, the comfort, the facilities, the staff, the food and the view from the balcony were all good.
Stayed 2 nights in Sep 2017

8/10 Good

pauline, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in beautiful town
A traditional touring hotel not too far from the town centre and well placed to visit the magnificent gardens on the hill
Stayed 2 nights in Sep 2017

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quiet area
Very friendly and accommodating staff, generous breakfast and exceptional service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Hotel Juliane is a beautiful hotel up in the hills within walking distance of town and the gardens. The staff is so friendly!

10/10 Excellent

C & B, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location,
Excellent location, clean modern rooms, average breakfast. Very helpful staff and friendly service

10/10 Excellent

Tom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Food
The half pension dinner that we ate for four evenings was as good as any we have eated for the price, only 20 euros. the outdoor and indoor pools were in immaculate condition and large enough for a good swim. The staff was very helpful and responded quickly to any request with good humour. The only drawback to our room was the lack of air-conditioning or a fan which would be useful during hot nights.

6/10 Okay

A Ray oSunshine, New York

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would recommend a Different Hotel
I thought the room was nice except for it was above the kitchen, so there was a lot of noise. I thought the staff was not friendly, especially check out day. I thought charges such as to use the sauna for 16 euros was ridiculous and should not have been an extra charge. I did not like the heavy hotel keys or the feeling of not being able to leave the premise at any time or return at any time (night) this was not kosher to me. If I had a guest for a few hours the hotel staff were not friendly, and even said mean things to my friend, even though this friend did not stay over. The location was quaint, but if you did not know the area it may be hard to find, but it was a short walk to Merano and other attractions. Overall the breakfast was nice, my room was clean, but only one chocolate on my pillow the first night. Even though this a small touch (detail), it is a four star hotel, and should be an everyday thing. Especially becuase as an American getting an Italian chocolate is a treat! I thought the drinks in the fridge were overpriced as well. I will not be going back to this hotel. I will find a nice hotel that I will have more freedom to come and go as I please, as well as a friendlier staff, as well as not try to nickel and dime me for everything. Maybe Hotel Therme where I stayed the time before last. I better hotel, and well worth the extra money, where you can come and go as you please, have guests, and the hotel staff were friendlier.

6/10 Okay

Christian, Kaysville, Utah

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel Juliane
Aftern we found Hotel Juliane and the across the street parking, we grabbed our luggage and headed over to check in. My wife and i are in our mid 30's and from the moment we walked in we felt out of place. Most of the guests seemed somewhat long term and older. That being said the staff was very helpful and courteous. The room was clean and had decent view of the mountains around town. We didn't spend much time at the hotel but it seems a nice place if you'd like some peace and quiet. If you want to be downtown keep looking. Hotel needs a little TLC but if you want quiet, clean and good service, this is the place. If you want modern, convenient or easy to find, move on.

10/10 Excellent

Kenneth, Berne, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Comfort
Hotel Juliane lies in a residential area about 20 min on foot from downtown Merano. Most of the clientele are German of a certain age who take the half-board option and eat in the hotel. However, during our stay we saw a number of younger couples with childen on a bed and breakfast basis. I can highly recommend this hotel for anyone who wants to spent a few peaceful, restful days in this tranquil environment. The room we stayed in had all necessary comforts and was both clean and well-kept. The breakfast buffet was very enticing and it was possible to order a cooked breakfast as well. The hotel has plenty of other facilities, two swimming pools, sauna and spa, although we did not make use of them. It also has a bar and provides information on all the neighbourhood activities. There is a large car park that is closed at night (after 21.00). The hotel is somewhat on the expensive side for Italy but Merano is an expensive region with heavy demand for good hotel rooms. We enjoyed our stay and would go back again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel Juliane in Meran
The staff is friendly, room is clean, nicely renovated bathroom, bedroom is a little old-fashioned. Spa area is tiny. Food is delicious and very fairly priced.

10/10 Excellent

Paul, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best of Old Europe!
I booked this place based on its solid customer rating. When I arrived I thought it looked old and ugly, I was tired and not all that impressed. How wrong I was. The rooms are very clean, not a spot anywhere in the bathroom. The staff were incredibly professional and moved with the style and finesse of a top flight hotel. The food was sensational - I NEVER eat at hotel restaurants but got in at 8pm and was tired so I did this time. It was so good I had to eat there again the next night. The terrace is packed with guests and it is charming on a summer evening. They had a capable pianist to add atmosphere. I was alone a business trip but reading a book there was very relaxing indeed. Maybe the only issue the weather was very hot and my room had no air-con. That is being picky. I have been on the road for weeks and this is the best hotel I have stayed. It is italian flair and German efficiency. It was a memorable stay that vastly exceeded my expectations.

10/10 Excellent

Ken, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Juliane
Our navigation system had a little trouble finding the hotel but once there, everything was perfect. The staff was excellent, going above and beyond to make us feel comfortable. Don't miss dinner. Probably the best overall meal we had on vacation from service to selection to the outstanding quality of the food. The value was great as well.

8/10 Good

Monika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Momentan ist eine Baustelle in der Nähe. Dafür kann das Hotel aber nichts. Das Hotel ist zwar schon ein bisschen in die Jahre gekommen, aber sauber und ordentlich. Die Angestellten sind sehr nett und zuvorkommend.
Stayed 4 nights in Sep 2023
Response from Familie Inderst on 17 Sept 2023
Sehr geehrte Frau Monika,vielen Dank für Ihre positive Bewertung.Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen,Familie Inderst

10/10 Excellent

Walther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Arendi

Stayed 2 nights in Jun 2022

8/10 Good

Raphael

Liked: Cleanliness, staff & service, room comfort
Ruhiges Hotel mit Charme
Meine Frau und ich haben 4 Tage in Meran verbracht. Das Hotel Juliane ist sehr ruhig gelegen. Und trotzdem ist man sehr schnell zu Fuss oder mit dem Bus im Zentrum. Das Hotel hat sehr viel Charme. Die Aussenanlage und der Pool sind sehr schön!
Stayed 3 nights in Jun 2022
Response from Hotel Juliane on 27 June 2022
Herzlichen Dank für Ihr Feedback. Es freut uns, dass Sie den Charm unseres Hauses schätzen! Mit besten Grüßen Fam. Inderst

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Hotel Juliane on 9 May 2022
Thank you very much for the good vote!

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Kurt

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ging so
Stayed 1 night in Oct 2018

6/10 Okay

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Unterschiedlich gutes Personal
Positiv ist die Lage des Hotels unweit von Schloss Trautmannsdorff und auch in die Innenstadt ist es nicht weit. Defizite sind beim Personal und Service zu vermerken, wobei ich das Personal an der Rezeption ausdrücklich ausnehme, das war durchweg freundlich, aber ansonsten überwiegte die Unfreundlichkeit, man kam sich teilweise nicht wie ein Gast, sondern wie ein Störenfried vor.
Stayed 2 nights in Aug 2018

6/10 Okay

Franz

aussen passts...
preis zu hich dür dieses hotel das in die jahre gekommen ist... bad war zwar sauber, aber morchlgeruch war vorhanden...
Stayed 3 nights in Jun 2018

10/10 Excellent

funny, Sindelfingen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotel, zentrumnähe
Sehr gepflegtes Hotel mit sehr freundlichem Personal. Tolles Ambiente, ein großes und schönes Swimmingpool! Bushaltestelle in der Nähe.
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Freundlichkeit im Villenviertel
Im Villenviertel in Meran, unweit vom Sissiweg liegt versteckt ein Hotel, schwer zu finden, auch mit Navi , privat geführt, dessen Freundlichkeit des Personals mich dann doch überrascht hat. Selten, dass jemand mal auf die unterschiedlichen Charaktere so dezitiert eingeht. Sonderwünsche wurden sofort und problemlos erfüllt. Meran Zentrum zu Fuß war kein Problem. Am Denkmal von Sissi fühlte man sich direkt in die damalige Zeit versetzt. Die Busanbindung zurück war ideal.
Stayed 2 nights in Oct 2017

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wunderschönes Hotel zum Wohlfühlen
Das Hotel liegt nur wenige Schritte von der Bushaltestelle entfernt, und zu Fuß sind es ca. 10-15 Minuten nach Meran. Gut Ausgangslage für allerlei Unternehmungen. Das Frühstück lies keine Wünsche offen, und das abendliche Menü war der reinste "Gourmet-schmaus". Die Anlage mit Innen- und Außenbecken sowie Saunen- und Fitnessbereich ist sehr gepflegt und auch das Personal ist überaus freundlich. Alles in allem sehr, sehr zu empfehlen!
Stayed 7 nights in Aug 2017

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr gepflegtes Hotel - etwas abgelegen, aber zu Fuß ins Zentrum nur ca. 15 Minuten. Tolles Frühstück, sehr angenehmes und freundliches Personal.
Stayed 2 nights in Aug 2017

10/10 Excellent

Gitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
One of the best hotels I ever stayed in! This hotel may not have the most modern rooms, the biggest balconies or the greatest views of the area, but the staff, the service and the food is absolutely outstanding. You are treated as a personal guest of the family, very warm and accommodating. The hotel itself is kept to a very high standard. The style is a bit out of date, but classy and comfortable in its own way. Spotless and clean all over the place. Breakfast is really good. You can ask for special coffee like cappuccino og egg-dishes at no extras. Really nice garden with several places to relax on comfy sunbeds - in the shade or in the sun. The swimming pool adds extra value on sunny days, and when it rains the indoor pool is just as nice and with a good size. The hotel is located a nice stroll from the city center, and very close to the Gardens of Trauttmansdorff Castle. We will definitely come again. I recommend this hotel for everyone that favors personal service in a family-like atmosphere.
Stayed 5 nights in Aug 2017

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bezauberndes Hotel und toller Service
Dieses Hotel können wir mit bestem Gewissen empfehlen. Die Lage des Hotels ist traumhaft. Man hat einen schönen Blick auf die Berge. Es ist super ruhig und dennoch kann man innerhalb von 15 Minuten zu Fuß in die Innenstadt von Meran laufen. Alle Angestellten waren sehr höflich und zuvorkommend. Man bekommt als Gast wirklich alles was man gerne hätte. Man kann im Hotel jeden Abend ein 6 Gänge Menü einnehmen oder a la carte essen, bekommt aber auch Empfehlungen, wo es außerhalb gutes Essen gibt. Jeden Tag in der Früh liegt auf dem Frühstückstisch ein Zettel mit dem Wetter und den Unternehmungsmöglichkeiten für diesen und den nächsten Tag. Beim Frühstück hat man eine große Auswahl von Brot, Semmeln, Croissants und Müsli bis hin zu Wurst, Marmelade, Käse, frischem Obst und Süßspeisen ist wirklich alles dabei. Abends wird jeder Gast vom Schwiegersohn der Inhaber gefragt, wie der Tag war und was man gemacht hat. Wirklich sehr aufmerksam. Auch die Dame an der Rezeption war sehr zuvorkommend. Sie hat uns gleich bei der Ankunft beraten, was man in Meran alles machen kann und wo man gut Essen gehen kann. Hat sich Zeit genommen, uns auf der Karte einzuzeichnen wo man wie hinkommt und welchen Bus wir dann nehmen können. Wir reisen wirklich gerne und viel und haben noch nie einen solchen Service erhalten wie in diesem Hotel. Wir können dieses Hotel wirklich nur jedem ans Herz legen, der Meran und Umgebung sehen möchte. Wir werden auf jeden Fall wieder dorthin fahren.
Stayed 3 nights in Jul 2017

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholsame TAGE
Sehr freundliches Personal. Das HOTEL Ist ideal gelegen und die ALTSTADT ist problemlos zu Fuss erreichbar. SERVICE und SAUBERKEIT tadellos. Kompliment.
Stayed 2 nights in Jul 2017

10/10 Excellent

sara, baden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhige lage und trotzdem nahe am zentrum
Freundlicher service, super frühstücksbuffet, zentrum gut zu fuss erreichbar
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non si può chiedere molto di più. Cortesia eleganza, qualià!
Stayed 4 nights in Jul 2017

10/10 Excellent

jh_dare, KOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Internet is not very good, it's in a remote place. But the facilities are very nice and the host is very friendly. There is also a free parking lot.
Stayed 1 night in Jun 2017

8/10 Good

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Afslapning og nydelse
Dejligt hotel, fin beliggenhed i forhold til byen og bjergene. Høj service, gode relax og poolområder. Velholdt! Ude som inde!
Stayed 3 nights in Jul 2017

8/10 Good

Otto, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine klare Weiterempfehlung.
Alles Sauber und Ordentlich. Freundliches Personal.Guter Service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Das Team war sehr familiär und hilfsbereit. Sowohl das Frühstück, als auch die Speisen vom Hotelrestaurant war ausgezeichnet. Ein sehr gepflegter Innen und Außenpool.

6/10 Okay

Josef, Zürich

Disliked: Property conditions & facilities, room comfort
Enge Kammer ohne Klimaanlage
Das DZ, welches wir angeboten erhielten, war eine kleine, stickige und altmodische Kammer mit einem kleinen Doppelbett und ohne Klimaanlage (und dies bei über 30 Grad!). Vielleicht hatten wir Pech und haben das "letzte" Zimmer zugeteilt erhalten. Wir können das Hotel Juliane keinesfalls weiter empfehlen. Der Standard ist max. 2-3* und das Zimmer war eine Zumutung. Zudem liegt eine ziemliche Distanz zwischen dem Hotel und der Innenstadt von Meran. Bei über 30 Grad zu Fuss nicht machbar.

6/10 Okay

Jon Sigurd, Bergen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Flotte ansatte!
Jeg hadde et godt opphold. Språkutfordringer kunne blitt et problem, men alle ansatte var ekstremt sporty og serviceinnstilt. Sengen var litt kort og madrassen veldig hard.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En mix av Wien och Cannes + underbart litet hotell
Fantastisk service från familjen som driver hotellet. Prisvärd halvpension: god mat med bra råvaror. Riktigt hemtrevligt. Promenadavstånd till Merano centrum och botaniska trädgården (säkert bästa i Europa).

10/10 Excellent

David, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grön oas med trevlig personal
Mycket trevligt litet familjeägt hotell. Rummen var i "retro-stil" och i min mening mycket snygga, men det som stod ut mest var hur trevliga personalen var. Vi kom sent och då höll man restaurangen öppen längre för vår skull. Fin pool och hela hotellet ligger i en liten grön oas i vad som verkar vara ett lite exklusivare villakvarter. Åker gärna hit igen!

6/10 Okay

domenico, Bologna

Liked: Staff & service
Disliked: Room comfort
Struttura un po' datata che avrebbe bisogno di interventi. In un 4stelle, considerati anche i prezzi, non può mancare l'aria condizionata.

10/10 Excellent

CHIEKO, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素敵なおもてなし
とても素晴らしいホテルでした。 英語を使えるスタッフは少なめですが、おもてなしの気持ちをたいへん感じられる滞在でした。 また、夕食をホテルで頂きましたが、どれも美味しかったです。 テラスでの夕食は最高でした！！！ メラーノに行く際は、また滞在したいホテルです。