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Diplomatic Hotel

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Featured image
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Diplomatic Hotel

Diplomatic Hotel

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing

Explore the area

  • Popular LocationIndependence Square6 min walk
  • Popular LocationSpain Square12 min walk
  • Popular LocationSan Martin Square14 min walk
  • AirportMendoza (MDZ-Governor Francisco Gabrielli Intl.)21 min drive

Choose dates to view prices

About this area

Mendoza

Located near the boardwalk, Diplomatic Hotel is in Mendoza's Historic Center neighbourhood, an area with great shopping. Teatro Independecia and Pasado Cuyano Museum are local landmarks, and travellers looking to shop may want to visit Avenida San Martin and Peatonal Sarmiento. Mendoza Tennis Club and Juan Cornelio Moyano Natural Sciences and Anthropology Museum are also worth visiting. Guests love the hotel's central location.
Popular Location

What's nearby

  • Regency Casino - 4 min walk
  • Plaza Italia - 4 min walk
  • Independence Square - 6 min walk
  • Spain Square - 12 min walk
  • San Martin Square - 14 min walk

Getting around

  • Belgrano Station - 2 min walk
  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.) - 21 min drive

Restaurants

  • Restaurante Diplomatic — 1 min walk
  • Facundo Parrilla - 3 min walk
  • Pizzaiolo - 3 min walk
  • Fuente y Fonda - 4 min walk
  • Q Grill - 5 min walk

About this property

Diplomatic Hotel

Luxury Mendoza hotel in Historic Center, walk to Plaza Italia
A full-service spa, a restaurant and a health club are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 175 rooms offer free WiFi, minibars and LCD TVs with satellite channels. Room service, rainfall showerheads and in-room massages are among the other amenities available to guests.
Diplomatic Hotel offers 175 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, bidets and hairdryers.

This Mendoza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club & Spa. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Fitness centre
  • Full-service spa
  • Seasonal outdoor pool
  • Wine-tasting room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bidet
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon checkout for all residents of Argentina. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ARS 650 per vehicle (one-way)
  • Airport shuttle fee per child: ARS 650 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from October to March
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Diplomatic Hotel
Diplomatic Hotel Mendoza
Diplomatic Mendoza
Hotel Diplomatic
Diplomatic Park Hotel Mendoza
Diplomatic Hotel Hotel
Diplomatic Hotel Mendoza
Diplomatic Hotel Hotel Mendoza

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 682 out of 992 reviews
5 - Excellent 69%
Rating 4 - Good. 239 out of 992 reviews
4 - Good 24%
Rating 3 - Okay. 53 out of 992 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 992 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 992 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lived up to the job
Very good and good food in evening however restaurant lacked ambiance and restaurant service was somewhat lacking polish.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
First let me say that what I did have a good experience with was the concierge. He was very helpful in finding places to go and places to eat. Ask for Martin if you are going. Beyond that I found the hotel and staff very disappointing. The facility seems to have not been updated in quite some time. The gym left a lot to be desired, and the breakfast was ordinary. The problem I had with the staff is that they were not helpful in giving directions. Being in a new city knowing how to get somewhere is very important. We were also surprised one morning that when we returned to our room after breakfast at 8:45 that our room was being cleaned. So we needed to wait until it was done in order to change our clothes. This would not be a hotel that we would return to
Stayed 3 nights in Feb 2020

3/5 Okay

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, very convenient to restaurants, etc. Large room. Excellent breakfast. Onsite parking was a big plus for us. Unloading and initial parking was a negative - instead of offering to help with luggage, the attendant was trying to inform me that there was no valet parking. Not a good start - but it got better from there. No in-room coffee.
Stayed 1 night in Feb 2020

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced, Not a "Luxury" Experience
This hotel bills itself as "The Mendoza Luxury Hotel", but I don't believe this is an apt description. While this may have been true in the past, the hotel seems to be coasting on its reputation...and charging per that reputation as opposed to reality. I will say that the best part about my stay was the friendly, attentive service, especially from the front desk staff. Room service was also speedy. The not-so-great aspects of my stay were: The room itself was spacious, but the furniture and fixtures were tired and showing their age. And although the room itself was non-smoking, each evening the hallway of my floor smelled of cigarettes and the odor came into my room. The bed was not overly comfortable, but it was fine. The worst part of the room was the bathroom - especially the toiletries. I noticed the shampoo and conditioner bottles in the shower looked a little worn (the lettering on the bottles had faded and the caps were dented and had stains on them). When I opened the shampoo bottle, it was clear it had been refilled because it was "gummed up" and there was hair in the threads of the cap. Disgusting. I then took a look at the shampoo and conditioner by the bathtub, only to see that - while the liquids were different - both bottles said "Conditioner". Again, they are clearly reusing the toiletry bottles. This is not luxury.
Stayed 2 nights in Feb 2020