Holiday Homes in Medicine Hat

"The check-in process was slow, with only one member of staff responsible for guests at the busiest time (4pm - 5:30). He was also trying to manage the incoming phone calls, all of which were parked but I didn't see him get back to anyone while he dealt with the three or four groups ahead of us and then the two or three after us. The room we had was well appointed, having a fridge, microwave and single serve coffee maker - all of which we didn't use. The bathroom was very spacious and equipped with a walk-in shower. The toilet was fitted with a slow-close seat. However, being an accessible room, it would have been better with a raised seat for those with disabilities. All towels and the shower curtain were clean, very white and soft. Shampoo, conditioner and shower gel are provided. The king size bed was very comfortable and the linen crisp. Space was very good in the room and about four times larger than a previous stay we had at another Medicine Hat hotel a couple of years ago. Traffic noise is very evident at this hotel from the very nearby Trans Canada Highway only meters from the bak of the hotel. During our one night stay the hotel parking lot was not at all busy and I suspect perhaps 60% of the hotel was empty. We didn't try the pool but it did look smart. Breakfast runs from 6am - 10am during the week and has a good selection of options, ranging from self cook waffles, muffins, eggs, bacon and breakfast potatoes to cereals, yoghurt fruit and toast. "

"Clean, nice rooms,great staff! I will be staying again in the future!"

"Great location…close to a lot of amenities."

"Greay"

"Easy check-in. Clean property and room. TV too old and would not work with console. Decent Internet."

"The staff are great and the rooms are very comfortable. We got a room with one queen this last stay and the only complaint is that the bed was not on the same side of the room as the television, but other than that, everything was great. "

"The front desk staff, not particularily polite when I checked in. Didn't provide much information, had to try and figure out stuff ourselves. Biggest concern ... NO snow removal on exterior stairs, making for a very unsafe situation. Bed very firm ...tap was very loose in room. Breafast ( scrambled eggs, sausage, hash browns ) cold. "

"They allowed us to check in early for one room to allow the kids to use the water park. We were very grateful for this."

"The staff was exceptional and friendly. This is honestly in my top 5 stays for hotel stays with my family. The room was spacious, clean, the beds and pillows were super comfy. The pool was good and provided needed entertainment. The breakfast was exceptional! There was so many options that there was something for everyone. I would highly recommend this hotel to anyone who needs somewhere to stay."