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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
606 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationKing Fahad Gate3 min walk
Popular LocationGreat Mosque of Mecca5 min walk
Popular LocationWell of Zamzam6 min walk

Choose dates to view prices

  • Club Room, 1 King Bed

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed
  • Club Room, 2 Single Beds

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 2 Single Beds
  • Club Room, 1 King Bed, View

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed, View
  • Club Room, 2 Single Beds, View

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 2 Single Beds, View
  • Room, 1 King Bed

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed
  • Regency, Executive Suite

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 4
    More detailsRegency, Executive Suite
  • Regency, Suite, 1 King Bed

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 4
    More detailsRegency, Suite, 1 King Bed
  • Room, 2 Single Beds

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 4
    More detailsRoom, 2 Single Beds
  • Room, 1 King Bed, View (Partial Haram View)

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed, View (Partial Haram View)
  • Room, 2 Single Beds, View (Partial Haram View)

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 2 Single Beds, View (Partial Haram View)
  • Suite (PRINCE)

    Room amenities

    • 114 sq m
    • City view
    • Sleeps 4
    More detailsSuite (PRINCE)
  • Room (4 Twin Beds)

    Room amenities

    • Sleeps 4
    More detailsRoom (4 Twin Beds)
  • Room, 3 Single Beds

    Room amenities

    • Sleeps 5
    More detailsRoom, 3 Single Beds
  • Villa

    Room amenities

    • Sleeps 4
    More detailsVilla

About this area

Mecca

Located in Mecca, Jabal Omar Hyatt Regency Makkah is connected to a shopping centre. Great Mosque of Mecca and Kaaba are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.
View map
Popular Location

What's nearby

  • King Fahad Gate - 3 min walk
  • Great Mosque of Mecca - 5 min walk
  • Well of Zamzam - 6 min walk
  • Kaaba - 7 min walk
  • Abraj Al Bait Towers - 8 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 60 min drive

Restaurants

  • Al Oasis — 1 min walk
  • Al Tekkaya — 1 min walk

About this property

Jabal Omar Hyatt Regency Makkah

Luxury hotel connected to a shopping centre in Mecca with 2 restaurants
This smoke-free hotel features 2 restaurants, a health club and 2 coffee shops/cafés. WiFi in public areas is free. Other amenities include a conference centre, coffee/tea in a common area and 24-hour room service. All 656 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and iPod docking stations. Guests will also find 24-hour room service, flat-screen TVs and separate bathtubs and showers.
Jabal Omar Hyatt Regency Makkah offers 656 forms of air-conditioned accommodation with iPod docking stations and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.

Guests aged under 15 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: SAR 200 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: SAR 110 per person
  • 2 restaurants and 2 coffee shops
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Health club
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 5 PM and 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 18 March 2020 to 30 September 2020 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 06 May to 03 June:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SAR 125.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 110 per person (approximately)
  • Self-parking fee: SAR 200 per day (in/out privileges)
  • Rollaway bed fee: SAR 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Clothing is optional at this property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the fitness facility

Property is also known as

Hyatt Regency Makkah Hotel Mecca
Hyatt Regency Makkah Hotel
Hyatt Regency Makkah Mecca
Hyatt Regency Makkah
Hyatt Regency Makkah Jabal Omar Hotel Mecca
Hyatt Regency Makkah Jabal Omar Hotel
Jabal Omar Hyatt Regency Makkah Hotel
Jabal Omar Hyatt Regency Makkah Mecca
Jabal Omar Hyatt Regency Makkah Hotel Mecca

Frequently asked questions

Can I cancel my reservation for free at Jabal Omar Hyatt Regency Makkah and receive a full refund?
Yes, Jabal Omar Hyatt Regency Makkah offers free cancellation on select room rates, because flexibility matters! Please refer to Jabal Omar Hyatt Regency Makkah cancellation policy on our site for more details about any exclusions or requirements.
Is Jabal Omar Hyatt Regency Makkah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Jabal Omar Hyatt Regency Makkah?
Self-parking is available for SAR 200 per day. Limited spots are available.
What time is check-in at Jabal Omar Hyatt Regency Makkah?
Check-in is from 5 PM to 5:30 AM.
What time is check-out at Jabal Omar Hyatt Regency Makkah?
Checkout is at noon.
Where is Jabal Omar Hyatt Regency Makkah located?
Located in the heart of Mecca, this luxury hotel is within a 10-minute walk of King Fahad Gate, Great Mosque of Mecca, and Kaaba. Abraj Al Bait Towers and Well of Zamzam are also within 10 minutes.
4.3
Excellent
606 reviews
5 - Excellent
363
4 - Good
153
3 - Okay
49
2 - Poor
16
1 - Terrible
25

4.5/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
First off all check in greeting were terrible ! Then sending luggage to our room were delayed by an hour which lead us delayed our activity. In the room corner side were damp. Bathroom amenities were poor. Fruit basket were never filled nor the table amenities greeting sweet never taken from the room !! WiFi was terrible No WiFi at all. Not the place to return again.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel has an amazing location But the staff are not as friendly or welcoming as expected Rooms are not luxurious like nearby hotels like Conrad but they are very good
Stayed 1 night in Feb 2020