Various, Adare Ave and Cherrington Ave, McCracken, SA
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location, fab to sit outside and look at the sea. Everything was great .. however new bathroom down stair, is not very functional, has no shower screen and shower water goes everywhere including on the toilet. Owners had just renovated this bathroom, so there maybe some adjustments to be made.. apart from that very lovely:)
Verified traveller
Stayed 2 nights in Feb 2019
Response from Julia on 15 Mar 2019
Thank you for your review, yes the bathroom had just been renovated downstairs but had not been finished. The property you rented was for the upstairs area only and opened up for you to use the toilet facilities only. IT has now been completed with new shower, toilet basin and tiling.
8/10 Good
Verified traveller
16 Dec 2018
Verified traveller
Stayed 3 nights in Dec 2018
Response from Julia on 20 Dec 2018
Thank you for your review. Please stay again and try one of other ocean viewed houses
10/10 Excellent
Georgina
25 Nov 2018
This was a gorgeous place to stay in. Spacious, luxurious bedrooms & definitely a fabulous view! Wish we had more time to spend here
Georgina
Stayed 1 night in Nov 2018
Response from Julia on 29 Nov 2018
Thank you for your lovely review, each of our properties has their unique style but all with septacular ocean views. Thanks
This is a great beach-house with a conscious 50's vibe but up-to-date amenities. The view out over the bay and the town is inspiring and it's a short drive in for dinner. The grassy shared back garden soaks up the afternoon sun which was much needed during the cool spell of our trip but the front deck would provide welcome shade in the heat ! The one negative is the bathroom which needs a better shower.
Verified traveller
Stayed 2 nights in Oct 2018
Response from Julia on 15 Nov 2018
Thanks for your lovley review, we love the retro vibe also with all the modern amenities. Bathroom unfortunately had the shower screen removed by previous guests, all fixed now and in working order. Thanks Julia
Central, cosy and comfortable place to stay with its own genuine personality!
Much loved apartment and would definitely stay again
Verified traveller
Stayed 2 nights in Jul 2018
Response from Julia on 25 July 2018
Thank you for your lovely review, all our Victor Lifestyle Properties have their own style to give each guests a unique experience with their stay. The Surfs up one is our retro styled property which has had lot of fun funky items put in such as the mini juke box, record player table , 50s Art pieces is fun to search for all the collectables in the house. Thanks again Julia
We stayed recently for a couple of nights and loved our stay. Whilst not directly in Victor Harbor the view makes up for it, and the town is a few minutes drive down the road.
Very well furnished and lots of space, small things like a book to read, game to play make it a perfect destination.
If we come back will stay here again for sure!
Jason
Stayed 2 nights in May 2018
Response from julia on 21 June 2018
Hi, Thank you for your lovely review. Now for winter is a perfect time to stay either rug up and read a book inside with those views. Otherwise head out and about and explore the region with the amazing wineries such as the "Cube" at D'Arenberg or try and spot a whale with the Southern Right Whale using the bay at Victor Harbor as a nursery for their babies. Thanks again. Julia
Thank you for your lovely review. We are very lucky to have all our bespoke properties having amazing ocean views from each and everyone. Glad you enjoyed the views from our Adare apartment. Thanks
Great apartment with everything you need. Close to town & beach. Loved our stay & loved Victor Harbour.
Ashleigh
Stayed 3 nights in Apr 2018
Response from Julia on 25 Apr 2018
Thank you for your lovely review. We love the views from all our boutique properties, pleased you enjoyed them. Whale season is coming soon and is fabulous to be able to see them playing with their babies, from any one of our properties. Thanks
6/10 Okay
Verified traveller
6 Nov 2017
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not a hotel
The owner is very nice, but it's not a hotel or apartment. It's a two storage house. The owner is living on top of you. You can hear they walking upstairs. The DVD player is broken, not much to entertain. Not very suitable for young people.
Very nice view and good location, but a bit disappointed. This place should be on Airbnb, not here.
the views from this apartment are the best . They are world standard .
The apartment is well located and the beach and walking trail that is adjacent delightful . The bed and facilities comfortable .
Everything you would want for a stay is provided . We elected to have a breakfast and cheese platter which were provided in a basket and we were able to choose when to eat them . They were generous and enjoyable with local products .
The staff were brilliant who personally contacted us to check that we were comfortable .
The decor was lovely ,we stayed in the Adare apartment , but our friends stayed in Surfsup and it was beautiful as well .
We cannot recommend this apartment and the staff more highly .This is a professionally run establment that is five star in all regards .location. ,decor and services .
Cheryl
Stayed 2 nights in Oct 2017
Response from Julia on 20 Oct 2017
Hi, Thank you for your lovely review. Pleased you enjoyed the cheese platter and breakfast, we have wonderful produce on the Fleurieu Peninsula and is wonderful to supply them. Our apartments are just some of our properties that we have. Perhaps you would like to see our other accommodation for your next stay for something different. Our romantic Cheri on Sea retreat, and we have two new properties Seagull House and Encounter Beach House. All with amazing ocean views . Thanks again Julia
8/10 Good
Matt
11 July 2017
Matt
Stayed 3 nights in Jul 2017
Response from Di on 14 July 2017
Thank you for your stay, pleased you enjoyed the free upgrade we like to offer when we possibly can.
Booked for 6 nights in May/June for a birthday occasion.
Stayed 5 nights only as the a/c was broken and was not working for the last two days. The owners refused to repair it. They also refused to move us to another room with working a/c. The night temperature was -1C. We had to wear our winter clothes and jackets to sleep at night. And it was still freezing. The owner/manager Julia replied to our complaints in a very rude way - "If you are not happy you are free to leave" We decided to check out 1 day earlier and asked for a compensation as they "welcome us to leave because they can't repair the a/c while we are there", but they refused to compensate anything. So, they made us to leave earlier for our own expenses. In other words, we paid money for being treated so badly and rudely and they threw us away earlier although it was their fault. For our many years travel experience it was really the first time. Shame it happened in Australia in such a beautiful place as Victor Harbor.
Uliana
Stayed 6 nights in May 2017
Response from Julia on 19 July 2017
The air-conditioner unfortunately broke down on the second day that the guests parents from Korea stayed. We could not replace the system as it was a large job that would disrupt their stay as it had to be pulled of the wall and completely replaced. This has been done now that took 2 days to do and considerable cost. But is a fabulous system that heats the entire house and v easy to use.
We were unable to offer other accommodation as we were fully booked. We therefore supplied heaters in the lounge and each bedroom. When we checked on the parents of the guests the temperature in the room was almost 30 degrees, as extremely high temperature to have in the middle of winter.
They stayed the remainder of the trip, however 1 day prior to their departure the guests demanded that they receive a free night for herself and her 3 children because of the broken heater. As the guests had already received a 25% discount,complimentary breakfast hamper, wine and chocolates and the heating situation had been dealt with we were reluctant to offer this free night. The response was met with a threat that if we did not give a free night a bad review would be posted. This threat was passed onto the website she booked through.
The guest without paying entered the property with herself and her 3 children and caused considerable damage and very large cleaning cost.
We had new guests come in immediately after there departure, and we told them of the heating issue. The contrast of behavior was total opposite. Where we were met with thanks for not cancelling the booking and that the heaters were brilliant and heated the area very well.
We do our utmost to please every guest in the best way we can, and have just given a fabulous review in our visitor book stating that our customer service was exceptional.
This guests has lied and tried to damage our name.
6/10 Okay
Verified traveller
28 Mar 2017
Liked: Staff & service
Trendy decor but the apartment requires some TLC.
Good communication from the start and info supplied for local businesses helped out.
The apartment was clean but requires some maintenance (windy night with banging bathroom door).
Overall a pleasant stay was had.
Verified traveller
Response from Julia on 8 Apr 2017
Thank you for your feedback. All our accommodation are in great location with those views and Close to everthing.
We are continually maintaining our properties with only this week having all properties painted prior to Easter. New queen bed in surfs up, new kitchen and bathroom in Cheri on sea. stair rails checked light bulbs replaced tv antennas n installation of internet and all gardens prunned etc etc
very cold, need to have the heater working. owner seemed to know thare was a problem with the heater...
bj
Thank you for your review. During your stay you reported that the gas log fire was not working. We had our concierge come out immediately when the problem was reported. He could not find a problem with the heater during that time, however we reported it to the manufacturer who also came out twice during your stay and looked at the problem and he could not find one as the heater still worked on his inspection. As you were upset at this we provided you with a lovely bottle of wine and some flowers for you to enjoy. We also had extra heaters in the property that worked well. Unfortunately there was nothing more we could do, we also had another gas fire installation specialist look into the fire after your stay and it was reported to be working perfectly then also. We are unsure what happened with the fire during your stay as we had 3 staff look into it and was working, and you were there to witness this with 2 of these staff members.
I trust the 30% discount and wine chocolates and flowers sweetened the stay for you and extra heaters kept you warm in the end. We will look into the instructions for working the fire and amend these for future stays if that was the problem. Thanks Julia
4/10 Poor
tim, sa
25 May 2016
poor parking and access
off road carpark was a joke and to have to walk up a steep grassy slope with our bags was dangerous to say the least and as soon as it started raining it turned to mud , not good enough . the next morning was even worse when we had to leave, a veritable steep slippery slope . The gas heater was inadequate and made a lot of noise when it was turned off making me feel quite apprehensive as to wether it was operating properly. When the cupboards were
opened there was a very smelly musty odour. To be honest we were happy it was only one night, and that we could
leave the following morning. Perhaps not the right place for an older couple, until some features are addressed.
tim
Response from Julia on 29 June 2016
Thank you for your feedback. It was clearly explained to you that you would need to access the apartment through the beautifully landscaped garden that was on a slope. Another property was offered to you that did not have a garden with slope however you did not want that option. Pictures were also sent, I am disappointing you had to put this review as we clearly went through check in instructions. As for the mud we can control the weather and being winter it is expected to be raining at times. The gas wood fire place is brand new and in perfect working order. The views are spectacular and pleased you were able to enjoy them of the garden and ocean.
Could not of asked for a more relaxing space to spend our time. Great apartment if you want to spend some time hanging out at 'home' reading, watching TV, movies, admiring view on deck etc. with an alternative room for kids to watch TV. walk to beach was pleasant and fun.
Verified traveller
Response from Di on 22 Apr 2016
The views are very beautiful indeed and we are very pleased you enjoyed your stay in this beautiful region .
Great place that's bright and airy. Two bedrooms upstairs and downstairs are another two singles and a double which are almost self contained. Close to town with a great balcony and view. Amazing living area!
Tim
Response from Di on 19 Dec 2015
thankyou for your feedback , the apartment is great to stay in and we are glad you enjoyed it .
The apartment was clean and spacious and had a large deck at the front and a lawn at the back. It was perfect for our night at Victor. Located half way between the beaches and the town which is very convenient.
Mary
Response from Di on 15 Oct 2015
we are pleased you enjoyed your stay , the Adare apartment is best for larger groups.
6/10 Okay
Leigh
26 Aug 2015
Disliked: Cleanliness
Leigh
Response from Di on 25 June 2016
Dear Leigh, thank you for your stay we appreciate your feedback and will aim to improve our product with your review, hope you can come and stay again sometime. Thank you Julia
We stayed in the apartment 'Surf's Up'. It was very clean, recently refurbished and had a retro feel to it. We really liked the polished floorboards. The wall a/c unit kept us warm the first evening when it was freezing. The apartment is well lit and has a large balcony with a good view of Granite Island and The Bluff. The main street of Victor Harbor is a 5 minute drive from the apartment. The customer service was ok but I didn't find them friendly. There is a fridge, microwave and stove for meal preparation. My partner and I really enjoyed our stay and would stay there again.
Phoebe
Response from Di on 19 Dec 2015
we are pleased you enjoyed your stay , surfsup is a great place to holiday its like going back in time to fun beach holidays with its funky furniture .
Facilities: Home away from home, Outstanding; Value: Great deal; Service: Outstanding; Cleanliness: Beautiful;
The split level is perfect for parents with children.
Facilities: Home away from home, Beautifully decorated. ; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate;
Beautiful private garden and delightful decor.
Beautiful apartment. We were upgraded to View on Blue at no charge which was great. Fantastic view overlooking the water and a great neighborhood. This isnt in the heart of Victor but we enjoyed the peace and serenity. Very atmospheric by day and night.My only comment about the cleanliness was that the barbecue wasn't clean but other than that it was perfect. Bed was super comfy and we had a very refreshing sleep. What a little gem with not only views to the water but also across the street to Adare Castle. Would definitely stay there again! Nice alternative to a hotel
Emily
Response from Di on 19 Dec 2015
Glad you enjoyed your stay , the views are in the best area of Victor and always relaxing , we hope you come again .
Facilities: Good; Value: Fair price; Service: Professional; Cleanliness: Beautiful;
Older style building but well maintained and had everything we needed.
Facilities: Home away from home; Value: Amazing; Service: Go the extra mile, Phenomenal, Outstanding; Cleanliness: Tidy, Clean, Neat;
Beautiful beach walking distance, owners were attentive and friendly.
We had 2 couple stay here and we felt quite comfortable and relaxed whilst we stayed here. Only negatives, we couldn't figure out how to use the stove (not sure if it was faulty), however there was a portable hot plate so it wasnt a problem; and the other negative was the second bedrooms bed was a little comfortable and squeeked. However we thoroughly enjoyed our time in Victor Apartments.
Verified traveller
Response from Di on 22 Apr 2016
Great you enjoyed your stay , we have fixed the squeak in the bed . Im not sure what happened with the hotplates but they are fine .