Does Mbale Resort Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mbale Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mbale Resort Hotel?

Self-parking is free at this property.

What time is check-in at Mbale Resort Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

Are there all-inclusive benefits at Mbale Resort Hotel?

Some rate plans available at this property are all-inclusive.

Where is Mbale Resort Hotel located?

Situated near a boardwalk, this luxury hotel is 2.1 mi (3.3 km) from LivingStone International University and within 9 miles (15 km) of Mt Elgon Waterfall and Wanale Cliff. Sipi Falls is 9.3 mi (15 km) away.

10/10 Excellent

Julius

21 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay

Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked Mbale Resort. Very welcoming! The dinner and breakfast were very good

10/10 Excellent

Verified traveller

14 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, nice and clean. Swimming pool, good rooms, and dining options.

Stayed 1 night in Mar 2019

8/10 Good

John

17 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice and clean, very good beds

Stayed 3 nights in Feb 2024

10/10 Excellent

R.

22 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel in Mbale. We are pretty much regulars here now, and the service really stands out. Held our introduction and engagement party, and the team through everything together in two days-Moliro and his team were spectacular! Hands down, a great hotel!!

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

24 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facilities were clean and check in procedures were pleasant and straightforward. I have stayed here before yet the receptionist offered to walk me to my room.

Stayed 1 night in Apr 2019

10/10 Excellent

Bryan

12 Dec 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Extraordinary

This place was a hidden treasure in beautiful Mbale. The services and staff were impeccable. Thank Mbale Hotel 🏨 resort special thanks to Madame Gloria Mukite and Madame Lillian Namataka for special services they were like family. Highly recommended.

Stayed 1 night in Dec 2023

10/10 Excellent

Douglas

29 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely place to rest in the middle of busy Christian ministry visit, so comfortable. Quiet and peaceful. Convenient and staff excellent. Changed our rooms as one person short in the party and made the stay even better. Thank you

Stayed 1 night in May 2023

10/10 Excellent

AmyWorldTravel

16 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay if you are in Mbale

Lovely hotel and grounds, awoke to amazing symphony of bird calls. Generous delicious breakfast buffet included. Has spa, pool, gym included. Staff was gracious and helpful. Genuinely looking forward to staying there again on my next visit. Only minor complaint - no hot water when I arrived late at night, just lukewarm. By the morning, hot water was back, which was a relief since I really prefer hot water showers, though I have found many hotels in E. Africa don't have it or don't have it reliably.

Stayed 1 night in Apr 2018

8/10 Good

Angela

29 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely gardens, lovely hotel.

Great hotel. Clean. Lovely. Heaps of amenities in room. Beautiful gardens. Fantastic massage. Overall, so so nice. It's hotels only fault... no lift. We were on the 4th floor so it was a lot of stairs!! I request that Reservations staff let guests know that there is no lift on arrival, and check if they are okay with so many stairs - if we had have known, we would have requested a room on the 1st or 2nd floor as we had a 1-year-old child with us.

Stayed 2 nights in Nov 2023

8/10 Good

David

30 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Great staff and friendly. One problem. But it’s important. The food and coffee - morning breakfast. The bread has a strange taste and the coffee was terrible. I suggested you find regular bread that foreigners are accustomed to versus what you put out to eat. Also, I don’t know how you do it but the coffee is so weak that it’s not drinkable. Finally the Buffett - some nights there was little food selection. One time they even told me to order from the menu because there was not enough. And this was early in the evening not end of night

Stayed 4 nights in Sep 2019

10/10 Excellent

Lyndon

30 Aug 2025

Stayed 6 nights in Jul 2025

8/10 Good

Manuel

13 July 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

4 July 2024

Stayed 2 nights in Jul 2024

2/10 Terrible

Grace

27 Dec 2023

Disliked: Cleanliness, staff & service

Disorganised! I booked during the Christmas period. They didn’t know how many rooms were available. As a result of overbooking, I was asked to vacate my room on Christmas day. They also shutdown their online booking service because they didn’t have the internal infrastructure to monitor bookings. There’s no lift and the stairs are uneven, which poses a hazard. Sadly, there aren’t many comparable options in terms of amenities locally (e.g. spa, pool). However, I would recommend Mount Elgon Hotel as an alternative stay. It’s smaller, but the overall service is better and has the standard of amenities.

Stayed 1 night in Dec 2023

8/10 Good

TAKEO

14 Dec 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

24 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt ophold og venligt personale

Vi havde to dejlige overnatninger på Mbale Resort Hotel, der virkelig ligger i skønne omgivelser! Værelset er stort og renligt, sengen er virkelig dejlig, fint badeværelse, skøn altan. Der er ingen myggenet, da værelset bliver sprayet osv, vi havde dog nogle enkelte myg på værelset på trods af lukkede altandøre. Personalet er venlige, og vi følte os meget velkomne. Restauranten var også god, morgenmaden var lækker (især ift. alternativet andre steder i Mbale). Poolområdet var hyggeligt, dog kan man risikere en del insekter i poolen, hvis man kommer tidligt (inden de bliver fjernet). Både fitness og health club var fine (vi fik begge aromamassage, som var skøn :-) ). Vil helt sikkert anbefale dette hotel! Vi vil komme tilbage, hvis vi er i området :-) Mvh Maiken og Amalie

Stayed 2 nights in Sep 2023

10/10 Excellent

Dr Helen K

14 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Stayed 1 night in Mar 2022

10/10 Excellent

Curtis

18 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great facility. The property manager Tom and his team of great support staff did an outstanding job! Look forward to visiting again in the near future.

Stayed 2 nights in Jan 2022

8/10 Good

Ingunn

30 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2021

8/10 Good

Michaela

23 July 2021

Liked: Cleanliness, property conditions & facilities, room comfort

The only problems we had revolved around the time it took to get dinner. The first night we waited 2 hours and 40 minutes for our dinner order - even those who only ordered a smoothie waited this long even on repeated requests to bring the smoothies out before dinner was served. We requested bottles of water 4 times over the span of an hour before they were received. We were a large group and service did improve somewhat each night we were there. I have a feeling that the reduced staff due to COVID made things take longer than usual. One tip is to always order ahead :)

Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

21 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LA Mom

Stayed 5 nights in May 2021

10/10 Excellent

Dr Helen K

17 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Mbale resort Hotel

Well i had a very great night at the resort hotel, the space, balcon, tea making place within the room that was so amazing,the small refrigerator,very clean room, WiFi,the bed its self was so comfortable. I generally liked the service at Mbale resort Hotel

Stayed 1 night in May 2021

10/10 Excellent

Ryan

21 Oct 2019

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

3 Aug 2018

Liked: Cleanliness, room comfort

My stay at Mbale Resort...

Location of the hotel is good and quiet. Check-in process was a mess I.e miss allocation of rooms. Contents of the room allocated to me were sub standard and filled mosquitoe. I requested to change rooms but I was told the hotel was full and that I had to wait until the following day. Otherwise the food was good. I managed to swap rooms too with the guests I came with and changes were eventually made to my room.

Stayed 3 nights in Jul 2018

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