Indoor pool, open 9:00 AM to 9:00 PM, pool cabanas (surcharge)
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Reviews of Mazzatl

2 out of 5
Mazzatl
Galeana 210, Mazamitla, JAL

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 4 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.8/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Travelled with partner
Disliked: Cleanliness, amenities
I have to paid extra to use the swimming pool, and inside the cabins very smelly
Stayed 2 nights in Dec 2023

6/10 Okay

Ruth

Travelled with family
Disliked: Amenities
Not the best experience. A lot of the people that rent the cabins come to party, play loud music and lack respect for others. The pool wasn’t clean there was a lot of hair and the water was dirty. They should also provide more toilet paper and kitchen utensils
Stayed 10 nights in Jul 2023

8/10 Good

Ernesto

Travelled with family
Liked: Cleanliness, room comfort
I don’t like to pay xtra for the pool
Stayed 2 nights in Jul 2023

8/10 Good

Berenice

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Edward R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cabin was large enough to fit a family of 4. They have extra blankets for when it gets cold at night. It has a gas stove, so bring a lighter. It's very close to centre.
Response from Bernardo on 25 Feb 2023
thank you for sharing your experience and we hope to see you soon

8/10 Good

Karla

Stayed 1 night in Feb 2023
Response from Bernardo on 15 Feb 2023
gracias por compartir su experiencia!

8/10 Good

José Miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El agua de la alberca no estaba del todo limpia.
Stayed 1 night in Apr 2024

10/10 Excellent

CINTHIA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buen precio
Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Agradable lugar para pasar el fin de semana
Stayed 1 night in Feb 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Teresa de Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelnte lugar
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria de Jesús

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente un lugar tranquilo para pasarlo con la familia.
Stayed 2 nights in Feb 2024

8/10 Good

Uriel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Cristina

Liked: Cleanliness, property conditions & facilities
Muy bonito, lñel.spa y la alberca , la atención muy buena, la seguridad y la higiene, solo el colchón bien , pero podría superarse
Stayed 2 nights in Jan 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Está de maravilla
Stayed 1 night in Jan 2024

6/10 Okay

JUAN

Liked: Cleanliness
X
Stayed 1 night in Oct 2023

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, room comfort
felicidades
disfrutamos mucho la estancia en familia. maravilloso lugar, ojalá cuiden y mantengan la alberca, es su gran ventaja y diferencia.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
No lo recomiendo, vean los comentarios (yo ignore)
Todo cobran por separado, la alberca no esta incluida y debes pagar por usarla (es el primer lugar que veo asi), no es un lugar para mascotas y no te van a regresar el deposito de mascota (el cual es por algun daño) argumentando que hay pelaje y tienen que limpiar mas a fondo
Stayed 2 nights in Apr 2023

10/10 Excellent

osvaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente estancia, solo que tiene costo el uso de la alberca techada y decia que incluia tina de hidromasaje pero esta cabaña no la tenia. Gracias!
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria de Jesús

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excelente lugar para convivir con la familia.
Stayed 2 nights in Jul 2023

6/10 Okay

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Las cabañas están muy bien, limpias, hay agua caliente, es seguro, tranquilo. Solo recomiendo cuidar algunos detalles ya que la persiana de la cocina que daba al frente no servía, poner un porta cubiertos, un trapo para la cocina, toallas de manos y darte rollos de papel por cada día que dure la estancia. Es lo mínimo necesario. Así como pasar a recoger la basura diariamente o tener contenedores para basura. De ahí en fuera todo estuvo muy bien 👏👏👍👍👌👌
Stayed 2 nights in Jul 2023

10/10 Excellent

sandra

Stayed 1 night in Jul 2023

4/10 Poor

Cynthia Concepción

Liked: Property conditions & facilities
La fotos que ofertan no son las correctas, atención adecuada media ya que hay personal correcto y otro incorrecto (quien entrega las cabañas y cafetería)
Stayed 1 night in May 2023
Response from Bernardo on 23 June 2023
las fotos son la que aparecen en la paguina son iguales a las cabañas y tomaremos en cuenta con el personal para que sean atentos con todos nuestros huspedes!

10/10 Excellent

ADAD FARID

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from Bernardo on 2 May 2023
muchas gracias por su calificacion! nos agrada que hubiesen tenido muy buena estancia!

10/10 Excellent

Adriana

Stayed 1 night in Apr 2023
Response from Bernardo on 2 May 2023
gracias por su calificacion esperemos verlos pronto!

8/10 Good

BRAULIO V

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 2 nights in Mar 2023
Response from Bernardo on 22 Mar 2023
Gracias por su calificación esperamos verlos pronto

4/10 Poor

Eduardo

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
La experiencia fue mala. Las sábanas sucias. No había papel de baño ni jabón de manos. Éramos dos y solo nos dieron dos toallas para el cuerpo, ninguna para las manos y cara y tampoco tapete. Al solicitarlas comentaron que non podían dar más. La chimenea llena de humo la habitación. Las cabañas no coinciden con las fotos que muestran, el baño no tiene privacidad. Y después de la 11 no hay ninguna persona que atienda alguna necesidad. La ubicación de las cabañas no es la misma de la recepción. Pésimo servicio.
Response from Bernardo on 15 Feb 2023
lamentamos que tuvieran esos inconvenientes pero ya se tomaron cartas en el asunto

4/10 Poor

Juan Pablo

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Todo muy bien pero no había agua y no pude bañarme. Cobran por meterte a la alberca 150 pesos por persona. Nunca había estado en un lugar donde cobren por la alberca

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, room comfort
Regresare
Un sitio encantador, todo limpio y muy ordenado
Stayed 2 nights in Nov 2022