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Reviews of Queness Inn

3 out of 5
Queness Inn
Plot 1485 Disaneng, Maun

Reviews

8.4

Very good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They canceled our reservation literally at the last minute without any notification whatsoever; leaving us stranded at the Maun Airport. Then the manager refused to give us a refund. Both Expedia and I tried to rectify the situation for over an hour while still at the airport all to no avail. This feels like quite a scam! They took a reservation and almost $300 USD. Canceled the reservation without notice and kept the money!!! Expedia said they couldn’t drop the hotel out of their system unless the manager of the property requested it. Not sure if that’s going to happen because it seems they have a good system for getting people to pay for nothing. I would urge no one to ever book lodging at this location!!! This is truly the first negative review I’ve ever given, but I feel very strongly that any and all potential customers should be warned.
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean quiet lodge outside maun. good staff and front desk. room was equipped with a functioning kitchen and good bathroom. taxis are easy to call
Stayed 7 nights in Sep 2019

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in Maun
Arrived early and were cheerily checked in at once. Lovely room with kitchenette. We thought we were getting a king bed plus sofa bed, but the manageress got the maid to make up 2 singles so we both slept well. Well stocked kitchen: only thing that stopped a 10/10 score was lack of oven (we did not notice this before shopping and ended up googling how to cook pizza without one on our second night there!). Fabulous deep bath. Very comfortable and enjoyable stay. Not in Maun centre (across the river) so car essential.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely stay. Clean. Big room. Service was excellent. Would definitely stay again when next in Maun. Minimal livestock noise.
Stayed 1 night in Jun 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircondition defective, moved to another room No hot wstrr
Stayed 1 night in Dec 2018

10/10 Excellent

Malkit, Grafton Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice self contained units and the one we stayed in for one night included family room and all the utensils in the kitchen.Wi Fi was very good and the area was very quite and we had a very good sleep.Would stay again if coming to Maun again.
Stayed 1 night in Jun 2018
Response from Queness inn staff on 20 June 2018
Malkit, thank you so much for taking the time to leave this excellent review. We really appreciate your business,We are so blown away by your review.It made our day here at Queness Inn Guest house, Maun, Botswana,We’re here for you anytime.

8/10 Good

Thyge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and big rooms with an equipped kitchen - a very solid and recommendable guesthouse on the outskirts of Maun, but only 5 min drive to the centre.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne Unterkunft mit sehr freundlichem Personal. Moderne Einrichtung, gute Betten, schön eingerichtete Küche. Minigarten zum Sitzen.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Christina on 25 Oct 2018
Much appreciation