"Everyhing very bad
Nothing working in the rooms so 3 time chance the room.
All the night very loud karaoke till 7 o clock in the morning.
Second day we check in other hotel for can sleep.
1 day earlier than we book we check out and go to Manilla. So from 4 days we there 2 nights and 2 nights there not able to sleep.
The staff don,t care anything.
Bad bad bad.
Never ever book there again"
"Staff was courteous but the bridal suite ceiling needs repainting looks like has water leaks. Bath towels needs replacement it’s not white anymore very old. Bathrooms needs more lighting. Although breakfast was good. That’s the only I’m happy about."
"The room looked clean but the pillows had a smelly odor like someone had sweat on it. I woke up in the middle of the night because the entire room smell like sewage. I could not breathe and bothered to complain and just wore a mask, luckily I had one."
"They had put us in two separate cottages that’s not working properly. Had a lot of bugs in it, spiders, cockroaches, ants. The sliding door locks are broken. The cottages were swaying a lot on the stilts. The bridges going to the cottage were rusty and wood planks broken and have holes in them. This is supposed to be called “superior cottage”. We felt so unsafe."
"Great customer service. All staffs are friendly and nice. The food is excellent. Also, quiet and relaxing place to stay. I highly recommend this hotel."