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Ace Inn Matsumoto

3.0 star property

Choose dates to view prices

Close to Matsumoto Castle, Ace Inn Matsumoto provides amenities, such as a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is AU$82
14 June - 15 June
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: JPY 1200.00 per night (in/out privileges)
  • Nearby parking fee: JPY 2200 per night (328 ft away; open 3:00 PM to 10:00 AM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Ace Inn Matsumoto pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Ace Inn Matsumoto?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Ace Inn Matsumoto on 14 June 2026 start from AU$82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Inn Matsumoto?

Self-parking is available for JPY 1200.00 per night.

What time is check-in at Ace Inn Matsumoto?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Ace Inn Matsumoto?

Checkout is at 10 AM.

Where is Ace Inn Matsumoto located?

Located in the heart of Matsumoto, this hotel is within 1 mi (2 km) of Jorinji Temple and Matsumoto Castle. Matsumoto Timepiece Museum and Fukashi Shrine are also within 10 minutes. Matsumoto Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

9.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 249 out of 716 reviews
Rating 8 - Good. 301 out of 716 reviews
Rating 6 - Okay. 134 out of 716 reviews
Rating 4 - Poor. 24 out of 716 reviews
Rating 2 - Terrible. 8 out of 716 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value. Excellent location.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price with free hot breakfast and free ticket and shuttle to 4 star Hot spring hotel Great deal ! I’ll recommend this hotel
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location and good breakfast included

great location and good breakfast included. coffee and apple juice are available all day at the lobby. draw back could be the air conditioner that cannot be adjust and the room is a bit old.
Stayed 3 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

Our 1 night stop whilst passing through Matsumoto was best described as great value. Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kam sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists and cleaners are friendly and professional even I cant speak Japanese. It is very clean and they provide free access to a nice Onsen in the evening.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Taevadesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
MY ROOM WAS SMALL, BUT IT WAD OK FOR ONE NIGHT IN MATSUMOTO. EVERYTHING WAS MAINTAINED WELL BUT NEEDS UPDATE. STAFF WAS VERY HELPFUL AND POLITE. BREAKFAST WAS MEDIOCRE BUT WE PAID VERY LOW RATE SO COULD NOT EXPECT GOURME FOOD. WE RECOMMENDED THIS HOTEL.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Fei Sian

The hotel provides free parking, but is on the other building which is about a few minutes walk from the hotel. Room is small. The complimentary breakfast was a bonus
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Hugh

Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Basic but clean room, dedicated staff to serve customer needs
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Kozo

Good location
Stayed 1 night in Aug 2023
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Old but clean and breakfast was free. Very convenient from train station and walking distance from castle.
Verified

6/10 Okay

Wendy

Disliked: Amenities
It's a Inn. Just aplace to shower & sleep. Nothing fancy.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Hideki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cost performance.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

ryoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable, nice,easy to use.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christian d von

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Very nice business hotel. Better than expected. Located next to the station and only 1k from the castle. They also have much larger rooms for a small extra fee. We could even ship our luggage from the hotel to Kyoto (2 days).. Always coffee and tea. Okay breakfast, mostly Japanese but also many kinds of tasty bread.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Praval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but I got a smoking room when I wanted a non smoking one
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Mun Sze

Disliked: Cleanliness, property conditions & facilities
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Miyoko

朝のサラダのキャベツ 新鮮でなかった（ ; ; ）
Stayed 1 night in Apr 2026
Verified

8/10 Good

hiroaki

Liked: Cleanliness, amenities
駅横にあるので電車旅なら良い。車だと提携してる駐車場で安い方はかなり遠いのが残念でした。
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
若干部屋が狭めだが、ほぼすべてよい。
Stayed 1 night in Mar 2026
Verified

8/10 Good

jirou

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Dec 2025
Verified

8/10 Good

Keiji

Liked: Cleanliness, amenities, property conditions & facilities
朝食がおいしかったです。スタッフのさりげないご挨拶が感じよかったです。
Stayed 1 night in Jan 2026