Located in Matsumoto, Ace Inn Matsumoto is connected to a rail/subway station. Yatsugatake-Chushinkogen Quasi-National Park and Chubu-Sangaku National Park reflect the area's natural beauty and area attractions include Lala Matsumoto and Shiojiri Nature Museum. Tirol no Mori and Road Station Osakada Park are also worth visiting. Spend some time exploring the area's activities, including hot springs.
Close to Matsumoto Castle, Ace Inn Matsumoto provides amenities like a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Bike hire, self-parking (surcharge) and a vending machine
Free newspapers, a 24-hour front desk and luggage storage
A lift, a front desk safe and a computer station
Room features
All 158 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
Bathrooms with deep-soaking baths and bidets
Fridges, coffee/tea makers and daily housekeeping
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available from 3:00 PM to 10:00 AM (JPY 1,100 per night)
Uncovered parking on site (JPY 1,100 per night; includes in/out privileges)
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:30 AM
Things to do
Bicycle rentals
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Daily housekeeping
Dry cleaning/laundry service
Business services
Computer station
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Well-lit path to entrance
Wheelchair-accessible path to lift
Wheelchairs on site
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Uncovered self parking fee: JPY 1100.00 per night (in/out privileges)
Nearby parking fee: JPY 1100 per night (328 ft away; open 3:00 PM to 10:00 AM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Ace Inn Matsumoto
Ace Inn
Ace Matsumoto
Ace Inn Matsumoto Hotel
Ace Inn Matsumoto Matsumoto
Ace Inn Matsumoto Hotel Matsumoto
Frequently asked questions
Is Ace Inn Matsumoto pet-friendly?
No, only service animals are welcome at the property.
Ace Inn Matsumoto Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 196 out of 551 reviews" "
10 - Excellent
196
Rating 8 - Good. 235 out of 551 reviews" "
8 - Good
235
Rating 6 - Okay. 92 out of 551 reviews" "
6 - Okay
92
Rating 4 - Poor. 21 out of 551 reviews" "
4 - Poor
21
Rating 2 - Terrible. 7 out of 551 reviews" "
2 - Terrible
7
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
Pierre
4 May 2024
Liked: Cleanliness
Hôtel basique, chambre très petite, moquette salle, papier peint se détachant du mur, salle de bain miniscule.
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Mun Sze
Stayed 1 night in Apr 2024
10/10 Excellent
Hugh
27 Mar 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.
Our 1 night stop whilst passing through Matsumoto was best described as great value.
Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great