Matrix Conference and Banquet Center Tours and Activities

Unbeknownst the has been closed indefinitely for a while now. This was not made apparent on the Expedia website when booking. Gym was very very small. Always packed. Whole family got sick from the A/C in the 2 rooms we booked. Filter in the A/Cs definitely need to be replaced ASAP. Our NY trip was cut short because everyone got sick. Although the breakfast was good, they changed it up everyday. We stayed for 6 days with a family of 7. Overall for our 1st ever hotel stay with Hilton this was not what we were expecting. A complaint was made regarding smell of the carpets in the room. A manager apologized and gave us 10,000 Hilton points. The staff were very accommodating always responsive when we needed extra towels or linen. Would definitely book again would just do some more research prior to booking. Location of the hotel was only half an hr from NYC. Prime location.