Palapa Hotel

Photo gallery for Palapa Hotel

Featured image
Terrace/patio
Terrace/patio
Desk, rollaway beds, free WiFi
View from Room

Overview of Palapa Hotel

Palapa Hotel

3.0 star property

3.9/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Social distancing
Jalan Palapa I No. 16B, Cakranegara, Mataram, Lombok, 83238

Explore the area

  • Popular LocationMataram Mall4 min walk
  • Popular LocationPura Meru17 min walk
  • Popular LocationMayura Park18 min walk
  • AirportLombok (LOP-Lombok Intl.)42 min drive

Choose dates to view prices

About this area

Mataram

Palapa Hotel is located in Mataram. Mataram Mall and Lombok Epicentrum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Plas Waterfall and induk beach.

What's nearby

  • Mataram Mall - 4 min walk
  • Pura Meru - 17 min walk
  • Mayura Park - 18 min walk
  • Lombok Epicentrum Mall - 3 min drive
  • Islamic Center NTB - 3 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • Coffee Toffee — 1 min walk
  • Begibung - 3 min walk
  • Dingklik Coffee - 4 min walk
  • Oceanic - 4 min walk
  • Cim Smak - 4 min walk

About this property

Palapa Hotel

3-star hotel with 24-hour front desk and coffee shop/café
This hotel features a coffee shop/café, 24-hour room service and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and ATM/banking services. All 34 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Other amenities available to guests include free bottled water, showers and desks.
Palapa Hotel offers 34 forms of air-conditioned accommodation with complimentary bottles of water. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Rollaway beds available

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Indonesian

Outdoors

  • Terrace

Room amenities

Bedroom

  • Air conditioning
  • Rollaway beds available

Bathroom

  • Shower

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Palapa Hotel Mataram
Palapa Mataram
Palapa Hotel Hotel
Palapa Hotel Mataram
Palapa Hotel Hotel Mataram

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 4 out of 12 reviews
5 - Excellent 33%
Rating 4 - Good. 4 out of 12 reviews
4 - Good 33%
Rating 3 - Okay. 3 out of 12 reviews
3 - Okay 25%
Rating 2 - Poor. 1 out of 12 reviews
2 - Poor 8%
Rating 1 - Terrible. 0 out of 12 reviews
1 - Terrible 0%

3.5/5

Cleanliness

3.9/5

Staff & service

3.5/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No wifi in the room. Receptionnist are flabby and not very helpful...
Stayed 1 night in Jun 2017

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor room setup.
Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.

3/5 Okay

Disliked: Cleanliness
Stayed 1 night in Sep 2019

4/5 Good

Liked: Staff & service, property conditions & facilities
Базовый отель для непритязательных туристов
В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .
Stayed 2 nights in Nov 2018

4/5 Good

Liked: Cleanliness, room comfort
まさにビジネスホテル
町の中心近くに位置する便利なホテル。建物も設備も極めてシンプルで必要にして十分。ビジネスホテルとして快適に過ごすことができます。それ以上でも以下でもない、標準的なホテルです。
Stayed 1 night in May 2018