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Crown Hotel

3.0 star property
Hot springs hotel connected to a shopping centre in Mataram with a full-service spa

Photo gallery for Crown Hotel

Experience the Crown Hotel's elegant entrance, surrounded by a beautifully maintained garden and a traditional architectural style.
Enjoy meals with family and friends at the large dining table surrounded by six comfortable chairs.
Escape to a tropical paradise with crystal-clear waters and powdery white sand.
Seating area with a bench and decorative wall art, adjacent to an entrance.
Stroll through a serene courtyard garden featuring a central water feature and lush greenery.

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Two single beds with white pillows and quilted duvets, set against a textured wallpaper backdrop, complemented by a framed artwork above.

Deluxe Room

Highlights

Garden
Balcony
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
  • 400 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Cozy retreat with a single bed, table, and sink.

Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Highlights

Garden
Balcony
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
  • 320 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231

What's nearby

  • Mataram Mall - 4 min walk - 0.4 km
  • Pura Meru - 15 min walk - 1.3 km
  • Mayura Park - 15 min walk - 1.3 km
  • Islamic Center NTB - 3 min drive - 3.0 km
  • Lombok Epicentrum Mall - 3 min drive - 2.3 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪Rumah Makan & Lesehan Taliwang Kania - ‬4 min walk
  • ‪Seafood Ikan Bakar 88 - ‬4 min walk
  • ‪Delicio Bakery & Cafe - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Bubur Bandung Sari Rasa - ‬1 min walk

About this property

Crown Hotel

Hotel near Mataram Mall
Located close to Pura Meru and Lombok Epicentrum Mall, Crown Hotel provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a body scrub, aromatherapy or a facial at the on-site spa. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and express check-out
  • Express check-in, meeting rooms and a front desk safe
Room features
All guest rooms at Crown Hotel have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Private gardens, fridges and coffee/tea makers

Languages

Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 30,000 for adults and IDR 25,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 11:30 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 2:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 100000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately IDR 30000 for adults and from IDR 25000 for children
  • Airport shuttle fee: IDR 225000 per vehicle
  • Rollaway bed fee: IDR 100000.0 per day
  • Laundry fee: IDR 25000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Clothing is optional at this property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram

Frequently asked questions

Is Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Hotel?

Self-parking is free at this property.

What time is check-in at Crown Hotel?

Check-in start time: 11:30 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crown Hotel?

Checkout is at 2:00 PM.

Does Crown Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 225000 per vehicle applies.

Where is Crown Hotel located?

Located in the heart of Mataram, this spa hotel is within a 15-minute walk of Mataram Mall and Pura Meru. Islamic Center NTB and Lombok Epicentrum Mall are also within 2 mi (3 km).

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Crown Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Govindarajan, Malaysia

Good location to get easy access for food & shops

Suitable to stay for vacation as the location of the hotel is in the city centre
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Central location, average rooms

The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jason

Liked: Staff & service
Disliked: Cleanliness

Satisfied

Easily accessible with good ambience, walking distance to highlights of the town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort