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"Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday. "

"Location was great and spa facilities excellent. Restaurant staff were average at best and definitely not extra effort from reception staff unless you clearly asked. The building itself is really an architectural mistake for the area and it was confusing to understand why such a modern building with no sympathetic alignment to the town would be allowed. The interior was the same a bit of a mismatched between modern and clean to retro in bars and other areas. Over all good but not great"

"Amazing place "

"Clean room, great food, excellent spa area and massage offers, comfortable ski bus shuttle. We had an outstanding experience here!"

"Check in/out was very simple just via the cafe next door. Apartment was lovely"

"Wonderful room, fabulous view. Great food and drink. Excellent place to relax"

"Wonderful location"

"The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!"

"There was so much to do at the resort. We enjoyed the vast amount of options for swimming and spas, it was very relaxing. There was also so many activities to keep us busy when we wanted some adventure. The food was excellent and the staff were great during our stay. "