Outdoor pool
Check availability

Reviews of Botleng Guest House

3 out of 5
Botleng Guest House
Ha Makhoathi, Maseru

Reviews

9.8

Exceptional

Rating 10 - Excellent. 54 out of 65 reviews" "
Rating 8 - Good. 10 out of 65 reviews" "
Rating 6 - Okay. 1 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MATHEWS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Joshua

Stayed 2 nights in Jan 2024

10/10 Excellent

Duduzile

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Booked my mother here for her vacation. She doesn't drive and they helped to pick her up at the airport and drop off..i wanted to surprise her with a spa and they referred me to a wonderful Juju Beauty spa who did an excellent job too....thank you so much to the staff for good communication and very helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Mpho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Amazing guesthouse and excellent staff
Stayed 2 nights in Jul 2023

10/10 Excellent

Ntefeleng

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet peaceful place. The staff was amazing and helpful with a brilliant attitude. I would go back again and again.
Stayed 1 night in Jul 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Masingoaneng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the road leading to the entrance was rough.
Stayed 2 nights in May 2023

10/10 Excellent

Tomomi

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Obaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Wonderful people, very nice and friendly working vary hard to make their guest happy. I had great stay. Little short , but sweet. Highly recommend to all!!
Stayed 1 night in Jan 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
It was a great experience and looks exactly as advertised. Has a nice garden area with benches.
Stayed 5 nights in Dec 2022

10/10 Excellent

Nthabiseng

Stayed 2 nights in Nov 2022

10/10 Excellent

Su, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely, the grounds are beautifully laid out, the food was great and the staff were very friendly.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from puleng on 14 Apr 2020
Thank you for the feedback

10/10 Excellent

Kabelo, England

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is what I liked first and then I saw the gardens what a lovely little gem this place is. I now know the place for me when I’m in Maseru From England.
Stayed 1 night in Feb 2020
Response from puleng on 14 Apr 2020
Thank you for the feedback

10/10 Excellent

Kholokholo, England

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the owners are just lovely people. We will definitely be returning back and I will recommend this place to anyone. I wish we booked for longer.
Stayed 1 night in Feb 2020
Response from puleng on 14 Apr 2020
Thank you for the feedback

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Botleng, a quick in and out
We enjoyed our stay at Botleng, the place was so beautiful and the staff very friendly. The food was great and we LOVED the local beer.
Stayed 1 night in Jan 2020
Response from puleng on 17 Jan 2020
Thank you for the feedback management and staff are happy that your stay was enjoyable.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beyond our expectations. The staff was very friendly
Stayed 2 nights in Dec 2019
Response from puleng on 17 Jan 2020
Thank you for your feedback, we are happy that you enjoyed your stay with us

10/10 Excellent

Lebogang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Botleng Guest House on 22 Nov 2019
Thank you for taking a time to review our property and for staying with us. We are looking forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain view was so refreshing
The place was so amazing , clean, the mountain view and friendly staff. Everything was perfect including breakfast, if they can try to fix the wifi cause it was so frustrating but other than that the place is perfect. Thanks.
Stayed 2 nights in Jul 2019
Response from puleng on 2 Aug 2019
Thank you for the feedback, we are working tirelessly to get the wifi fixed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from puleng on 2 Aug 2019
Thank you for the feedback

10/10 Excellent

KA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money
Very good place to stay in or around Maseru. Better than any hotels. Very good value for money considering the good service and good clean status of Botleng B&B in general. Wi-Fi a bit suspect, but that is really a minor issue for considering the rest of the advantages staying here.
Stayed 4 nights in Jul 2019
Response from puleng on 2 Aug 2019
Thank you for the feedback, wifi is our priority

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from puleng on 19 May 2019
Thank you for staying with us. We appreciate the feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was disappointed in the visitation policy, and the WiFi was down for the duration of my stay.
Stayed 4 nights in Apr 2019
Response from puleng on 1 May 2019
Our sincerest apologies about the WiFi, our service provider had problems with the signal strength. Our visitation policy - our guests safety is very important to us. Visitors are allowed to meet our guests in the public areas but not in the rooms.

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Guesthouse in a beautiful setting. Very comfortable room and great service. Loved it!
Stayed 2 nights in Feb 2019
Response from puleng on 15 Feb 2019
Thank you

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's in kind of a rough neighborhood but once inside the walls, it could not be lovelier. Large classy well kept room. Everything clean and one feels very safe. Large rose garden and extensive grounds kept to the highest European standard. Staff are most friendly and helpful. An excellent value for the $$.
Stayed 1 night in Dec 2018
Response from puleng on 12 Jan 2019
Thank you for staying with us and for your positive feedback. We will work hard to keep up our these standards.

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable experience! Botleng is a jewel in the rough. An oasis. Of our entire trip throughout South Africa and Lesotho, our 1-night stay here was the most relaxing and enjoyable. The staff, the view, facilities, evening barbeque....all unbelievable. on my next trip, I will be sure to stay here longer. You will be doing yourself an injustice not to stay here when passing through Lesotho.
Stayed 1 night in Dec 2018
Response from puleng on 27 Dec 2018
Thank you for staying with us and also thank you for the feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic gardens and good service
Check-in and check-out were very easy and very quick. All staff members we came across were very friendly and helpful. The gardens were fantastic and had good views of the mountain. The room was clean and modern. The room was spacious and had a refrigerator but there was no telephone in the room to communicate with staff for service. We were given 200 MB per person complimentary wi-fi. The quality of sleep was good although we were irritated by the duvet cover which had a very bad smell from sweating and some blood stain. Bath towels were of good quality and bedroom slippers were available in the room. Breakfast was acceptable, for a guest house although they took very long time to serve. Parking was for free but the cars were parked on a dusty area which was not paved. Flies and mosquitoes were also irritating but the hotel provided insecticide.
Stayed 1 night in Dec 2018
Response from puleng on 18 Dec 2018
Thank you for staying with us we appreciate the feedback that you have given as it can only help us improve our service and look into the problems you encountered. We are already attending to them. Thank you once again

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We very much enjoyed the guest house as it is located close to Maseru but in a quiet area. The guest house is very nice with a beautiful garden and pool :) Staff is very friendly and helpful. We had breakfast, lunch and dinner there and enjoyed everything. The food was extremely good and they offer perfect service. We would definitely recommend this place :)
Stayed 1 night in Dec 2018
Response from puleng on 12 Dec 2018
Thank you very much for staying with us, we value your feedback as it helps us improve our services

10/10 Excellent

Corneliu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from puleng on 12 Dec 2018
thank you for staying with us we are happy that you enjoyed your stay and thank you for the feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Set in beautiful gardens with a view of sandstone cliffs and lots of sky. Quiet. Really lovely considerate and helpful staff. Good food.
Stayed 1 night in Nov 2018
Response from puleng on 1 Dec 2018
Thank you for the feedback as it helps us to improve our services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden paradise outside Maseru
A beautiful hide-away for relaxing and resting. Everyone on the staff, from the owner to housekeeping, was courteous and helpful. I enjoyed my stay there and would happily do so again. Make sure to take the drive from the Botleng Guest House through the mountains to Semongkong. It’s such a beautiful drive on a good road. About 3 hours round trip.
Stayed 2 nights in Oct 2018
Response from puleng on 18 Nov 2018
Thank you for staying with us, we appreciate your feedback

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis
We had difficulty finding the place due to taking a wrong turn. The owner drove in to town to guide us to the guesthouse. We moved round Lesotho for a week , and this was the best quality accommodation by some distance . Very handy for Thaba Bosiu . The only issue was the noise of the fridge in the room . I guess I should have unplugged it !
Stayed 1 night in Oct 2018
Response from puleng on 31 Oct 2018
Thank you for this feedback, we will definitely attend to the problem.

10/10 Excellent

Eric, Johannesburg, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the location, overall ambiance and very clean rooms with electric blanket and gas heater.
Stayed 1 night in Aug 2018
Response from puleng on 7 Sept 2018
Thank you for the feedback, we are pleased that your stay was enjoyable. We will keep up the service

10/10 Excellent

Dave, White River

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and ideal for a secure and restful stay. Will visit again.
Stayed 1 night in Aug 2018
Response from puleng on 7 Sept 2018
Thank you for the feedback, we will work hard to make sure that when you next visit you enjoy your stay again

10/10 Excellent

Jim, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Botleng is one of the best places I've ever stayed. The staff was phenomenal in their attentiveness to their clients' needs. The food was plentiful and delicious. The entire property is meticulously maintained. Any question or issue was immediately dealt with.
Stayed 5 nights in Aug 2018
Response from puleng on 31 Aug 2018
Thank you for the review, we really appreciate it as it helps us to continue and improve the service to our guests

10/10 Excellent

Amy, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Botleng was a lovely hotel - staff so friendly! It was also very warm at this time of year. Would recommend it to any one going to Lesotho, and also stay there again.
Stayed 2 nights in Aug 2018
Response from puleng on 7 Sept 2018
Thank you for the positive feedback , we promise to keep up the service

10/10 Excellent

Douglas, Cape Town, RSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet compound just outside Maseru Spacious, comfortable and well-appointed rooms in a quiet walled compound a little ways outside of Maseru, towards the airport. The friendly staff arranged a delicious supper for us on late notice, and the delightful couple who own the guest house came by to chat with us over dinner. Definitely a place I would stay again, though its distance from the city centre could be an impediment, particularly at rush hour.
Stayed 1 night in Jul 2018
Response from puleng on 31 Aug 2018
Thank you for the positive review. We appreciate reviews as they help us to improve our service

10/10 Excellent

CB, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised by this charming little oasis
Stayed 1 night in Jul 2018
Response from puleng on 31 Aug 2018
Thank you we are happy that you found this place charming. We will work hard to keep it this way

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from puleng on 24 July 2018
Thank you for the feedback, we indeed appreciate it as it can only help us to maintain and improve our service to all our guests

10/10 Excellent

Rachel, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true gem!
It was an all too brief stay at Botleng. It is a beautiful hotel in a lovely quiet location with mountain views. Definitely the right place to stay in Maseru as you plan your adventure into Lesotho. It is just 30 minutes drive from the airport. Very friendly and kind staff. I'd definitely stay here again.
Stayed 1 night in Jun 2018
Response from puleng on 24 July 2018
Thank you for the feedback. Our mission is to provide the best service to our guest, and your feedback is very much appreciated.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stopover with great views
A beautiful quiet resort just outside town. Friendly and helpful staff, good food. Safe and quiet. Hard to find any fault
Response from puleng on 15 May 2018
Thank you we appreciate reviews as they can only help us improve our service. We are glad you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lesotho
A pleasant lodge in lovely surroundings.The staff are very helpful and friendly.
Stayed 1 night in Apr 2018
Response from puleng on 15 May 2018
Thank you for the review as they help us improve our service

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Botleng here we come again
Great stay. The guest is very spacious and has beautiful garden. I will definitely recommend to friends and family.
Stayed 1 night in Dec 2017
Response from puleng on 12 Jan 2018
Thank you so much, we really value the feedback as it can only help us improve our service

10/10 Excellent

Michael, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect base for a visit to this remarkable country. The guest house has extremely friendly and welcoming staff, high standard room and absolutely stunning views of the mountains.

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay at Botleng Guest House. The location is great, beautiful views and garden. The owners and the staff were great and made us feel very welcome. Definitely recommend it!

10/10 Excellent

Rajan, Johannesburg, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort and excellent hospitality
Warm, hospitable staff who attended to all needs. Our hosts were friendly and engaged with guests, sharing information and advising on routes, tourist attractions etc. Excellent value for money.

10/10 Excellent

Palesa, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place of beauty
The guesthouse is beautiful, the view is awesome and the garden is well kept. Thabiso,keep up the good work.

10/10 Excellent

Knut Jostein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Guesthouse outside Maseru!
The Botleng Guesthouse represents one of the best places to stay in Maseru, maybe in all of Leshoto. It is located about 15 km south east of the capital in the lovely and quite countyside overlooking the national monument, Thaba Bosiu. It boasts fantastic service and exhudes genuine friendliness. It is a clean, efficient and hospitable place. As it is about 20 minutes drive from the center of Maseru, they conviniently, serve very tastefull dinners every night at 19.00. Breakfast is also great. Without a car I was afraid of getting stuck, but my logistical predicament was quickly solved with the assistance of Tsepe‘s Travel,Shuttle & Tours. The owner, Michael Ts’epe, showed me around two days in a row, and also provided transportation overland to Johannesburg. He is reliable, safe driver, friendly and knowledgable about his country and culture. Very serviceminded . Contact info: (+266 58090555/62090555), tsepetsepe@gmail.com.
Stayed 1 night in Aug 2019
Response from puleng on 21 Sept 2019
Thank you for the feedback, it can only help us improve our service

10/10 Excellent

Lars-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from puleng on 6 Aug 2019
Thank you for the Feedback, we appreciate it as it can only help us improve

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from puleng on 11 Apr 2019
Thank you for staying with us and also thank you for the review