Aerial view

Reviews of C'est La Vie

3 out of 5
C'est La Vie
Triq Is-Sajjieda, Marsaskala

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a See view as I extra payed Room amenities quiet cheap
Stayed 2 nights in Nov 2019
Response from Jayne on 3 Dec 2019
We are sorry for our late reply. We was happy to welcome you in our Guest House. Thank you a lot for choosing C'est La Vie Guesthouse. Regards.

4/10 Poor

Kevin

Disliked: Staff & service, room comfort
Manque de professionnalisme
Établissement très bien situé mais qui manque cruellement de professionnalisme. Une chambre avec vue sur mer, qui se trouve finalement en rez-de-chaussée, vu sur un bâtiment en construction, sur une rue où se garent les voitures et sur des poubelles jetées par l’hôtel. Une femme de ménage qui laisse la fenêtre ouverte toute la journée alors que nous sommes en rez-de-chaussée et que nos affaires (passeport, ...) sont présentes dans la chambre. Chambre plutôt propre mais la propreté de la salle de bain quant à elle laisse à désirer. Nous noterons tout de même la disponibilité de la personne de l’accueil qui a été disponible quand nous avions eu un soucis avec la serrure de notre porte et qui a demandé au directeur de l’établissement pour nous offrir le petit déjeuner avant notre départ (et nous offrir la taxe de séjour). Mais l’hôtel est très bien situé, proche de toutes commodités, de la promenade le long de la marina et des emplacements pour ce garer gratuitement.
Stayed 4 nights in Dec 2019
Response from Marc Aquilina on 31 Dec 2019
Whilst we thank you for your stay at our guesthouse we would like to clarify the following. The room booked 002 is showing as triple internal room not “sea view” as could have been interpreted. Actually if you look side ways from the window there is a sea view but we did not list it so. Being the Christmas period the garbage was collected slightly late by the trucks. That day was very windy and papers and carton flew out of a paper bag. We do excuse ourselves for this. A mishap did also happen on Friday, when the 002 lock got stuck, These are new locks installed less than 3 months ago and somehow this particular lock misfunctioned. Once again we apologize with you. I hope the clients recall that whilst trying to solve this issue we went outside to check hoping the window was open (thinking we could jump inside to open the door from the inside) but the window was closed. Our cleaning lady entered the room the day after for room cleaning and found the window open. She left it open thinking it’s the clients request. We excuse our selves if this was misinterpreted. We thank you for the other positive comments listed otherwise. Hoping to see you again Mr. Kevin and to less unfortunate with your stay next time and possibly give us the opportunity to make it up to you. Regards Marc Aquilina Owner