In-room safe, desk, blackout curtains, iron/ironing board
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Reviews of Holiday Inn Express And Suites Marion, an IHG Hotel

2.5 out of 5
Holiday Inn Express And Suites Marion, an IHG Hotel
1000 North Baldwin Ave, Marion, IN

Reviews

9.6

Exceptional

Rating 10 - Excellent. 278 out of 351 reviews" "
Rating 8 - Good. 55 out of 351 reviews" "
Rating 6 - Okay. 10 out of 351 reviews" "
Rating 4 - Poor. 3 out of 351 reviews" "
Rating 2 - Terrible. 5 out of 351 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie Elaine

Business traveller
Liked: Amenities
Staff was incredible! Highly recommend for work trips!!
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Della

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Feb 2024

8/10 Good

Alber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was a really good experience.
Stayed 5 nights in Feb 2024

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel was really nice.
Stayed 3 nights in Jan 2024

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel
This hotel is relatively new and it is very nice. Very bright and safe inside (although the outside could use a but more lighting). The rooms are modern and clean. The toiletries were very good quality! The breakfast is plentiful and fresh. I think this is by far the best option in Marion.
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Staff & service
.
Stayed 12 nights in Dec 2023

6/10 Okay

Joan

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Chilly welcome
This hotel is nice, modern, and potentially comfortable. Bed was comfortable, breakfast was tasty and varied. We have 2 complaints, and these could have been the fault of a single housekeeper, but they certainly made our stay less pleasant. When we arrived at our room on a December night, the heat was off and it was 57 degrees. Every surface of the room was so cold, especially the bed. We have since learned that this is not their policy—rooms are to be kept at 68 degrees—so someone messed up. Another housekeeping issue was that although we received clean towels on the second day, they failed to make our bed, and the manager said they should have done that. The manager and head of housekeeping took our concerns seriously and were very professional, but that cold room was really uncomfortable.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service not so good…
Not good. Room was clean, service not so much. Rude.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this property twice. First on business; the second with family for an event and the accommodations continue to be great. Clean, comfortable rooms; well stocked bathrooms; great beds; cozy lobby with all of your business and breakfast needs available. If I'm back in Marion, this will be my go to!
Stayed 3 nights in Dec 2023

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean, quiet place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Amenities
Friendliness Of The staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

GJ

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Area is a little sketchy but the hotel was great!
Stayed 1 night in Nov 2023

10/10 Excellent

Jill

Travelled with family
Nice, clean, and the staff checking in were very nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Jay

Stayed 5 nights in Nov 2023

10/10 Excellent

Julie

Stayed 2 nights in Nov 2023

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was about the cleanest place we have ever stayed. Didn't interact with with a lot of people but the ones that we did were absolutely wonderful.
Stayed 1 night in Nov 2023

10/10 Excellent

Shawn

Stayed 1 night in Nov 2023

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy. Perfect. Somebody cares here
Stayed 1 night in Nov 2023

2/10 Terrible

Steven

Stayed 1 night in Oct 2023

10/10 Excellent

Kent

Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. Staff was very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

KARI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine, Comfortable, Good Breakfast!
Pleasant individual at check-in, very clean, pristine -- comfortable room, plenty of pillows!! Great breakfast. Don't know about restaurants in the area as we were visiting family. Great place to stay. Just what you hope for.
Stayed 1 night in Sep 2023

6/10 Okay

Gianni

Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean, large and comfortable. The staff is friendly and helpful. The breakfast is very good with hot food and great cinnamon buns.
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Vickie

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better then most
The hotel is close to everything, very clean. Beds are very comfortable and breakfast has a ton of choices. Be cautioned if you’re choking this for the pool that it is very small. Half the size of most and if the hotel is busy the room gets cramped and loud fast. Not the locations fault just a bit of caution to travelers who may not enjoy that atmosphere.
Stayed 1 night in Sep 2023

2/10 Terrible

Kimberly

Stayed 2 nights in Aug 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Here for a family funeral. The staff couldn’t have been nicer.
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Erik

Stayed 2 nights in Aug 2023

10/10 Excellent

Jamie

Stayed 1 night in Aug 2023

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good variety of choices for the breakfast that was provided.
Stayed 1 night in Aug 2023

2/10 Terrible

Jericho

Stayed 1 night in Aug 2023

8/10 Good

Kim

Good location & clean
Was there for 2 nights. The room was clean and kept up. Breakfast was great Tonja keeps the coffee fresh and everything well stocked and super helpful!! Would stay again!
Stayed 2 nights in Aug 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Susanna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but the area around is run down
Stayed 1 night in Jul 2023

10/10 Excellent

Lewis

Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It had everything we needed. They offered free breakfast, they had a pool and a gym. Will be returning.
Stayed 2 nights in Jul 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable room!
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The all around service we recieved. The room was great, the breakfast was good and we enjoyed our visit,
Stayed 1 night in Jun 2023