In-room safe, iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Best Western Riverfront Inn

3 out of 5
Best Western Riverfront Inn
1821 Riverside Ave, Marinette, WI

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 290 reviews" "
Rating 8 - Good. 104 out of 290 reviews" "
Rating 6 - Okay. 50 out of 290 reviews" "
Rating 4 - Poor. 24 out of 290 reviews" "
Rating 2 - Terrible. 15 out of 290 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
It was exactly what we expected from a Best Western. It was a little dated, but very clean, and overall, a very nice experience for an overnight stay.
Stayed 1 night in Mar 2024
Response from B Menacher on 17 Apr 2024
Thank you for taking the time to review your stay. Glad you had a nice experience. Hope to see you again.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from B Menacher on 14 Mar 2024
Thank you for the *5* Stars, we appreciate your feedback on your stay.

6/10 Okay

Tim

Travelled with family
Liked: Staff & service
This is an older building, but it is really showing on some of the rooms. Old holes incompletely repaired, cracks in both some of the walls and ceilings of the room. The beds were both smaller than an average double room and the mattresses and bedcovering were thin. The price was appropriate, but this property needs some work on it.
Stayed 1 night in Dec 2023
Response from B Menacher on 3 Jan 2024
Thank you for taking the time to review your stay with us. We appreciate your feedback to improve on our performance. Please know we are working on replacing beds in the hotel.

10/10 Excellent

Judie

My Grandparent’s were from Menominee Michigan so it was great to take a walk down memory lane. Beautiful area & the fall colors were spectacular!
Stayed 2 nights in Oct 2023
Response from B Menacher on 30 Oct 2023
I am so glad you enjoyed the area and got to take that walk down memory lane. Hope if you are ever in the area again you choose to stay with us.

8/10 Good

OSCAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from B Menacher on 25 Oct 2023
Thank you for taking the time to review your stay with us. We appreciate the feedback.

4/10 Poor

Allison

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from B Menacher on 25 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Rose

Stayed 1 night in Oct 2023
Response from B Menacher on 3 Jan 2024
Thank you for the *5* Stars We appreciate the feedback.

4/10 Poor

Brian, Shelton

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Old and rundown smell not clean
Stayed 2 nights in Oct 2023
Response from Nicole on 20 Oct 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Leon

Stayed 1 night in Sep 2023

8/10 Good

morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Comfortable hotel with nothing fancy. Room had a nice view. Restaurant in the building was good. Great park across the street to walk through. Food options within a few blocks.
Stayed 1 night in Oct 2023
Response from B Menacher on 25 Oct 2023
Thank you for taking the time to review your stay with us. I am so glad you enjoyed your stay. We look forward to seeing you again, if you are in the area.

10/10 Excellent

andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,room looked onto river,good food in the diner.
Stayed 1 night in Sep 2023
Response from B Menacher on 25 Oct 2023
Thank you for the Great *5* Stars. We appreciate your kind words.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Sep 2023
Response from B Menacher on 4 Oct 2023
Thank you for taking the time to review your stay with us, we appreciate the feedback.

6/10 Okay

Brad

Stayed 1 night in Sep 2023
Response from B Menacher on 4 Oct 2023
Thank you for taking the time to review your stay. We hope to see you again.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here for a wedding. Convenient and clean!!
Stayed 1 night in Sep 2023
Response from B Menacher on 11 Sept 2023
Glad you enjoyed your stay with us. Thank you for the feedback.

2/10 Terrible

jamie

Stayed 1 night in Sep 2023
Response from B Menacher on 8 Sept 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great service from all
Stayed 1 night in Sep 2023
Response from B Menacher on 8 Sept 2023
Thank you for taking the time to review your stay with us here at the Riverfront Inn, we appreciate your business and feedback.

4/10 Poor

Catherine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was extremely rude - would never stay there again!
Stayed 1 night in Aug 2023
Response from B Menacher on 5 Sept 2023
I sincerely apologize for the Desk person being Rude. I will be speaking with the desk. Again, my apologies for the rudeness.

10/10 Excellent

Cynthia

Stayed 3 nights in Aug 2023
Response from B Menacher on 4 Oct 2023
We appreciate the feedback. Hope to see you again.

10/10 Excellent

Daniel Dennis

Stayed 1 night in Aug 2023
Response from B Menacher on 4 Oct 2023
Thanks for the *5* Stars. Hope to see you again soon

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are helpful and friendly . I love the restaurant and our server who is accommodating and very energetic. Thank you !
Stayed 2 nights in Aug 2023
Response from B Menacher on 23 Aug 2023
Thank you for your kind words. Glad you were able to visit the restaurant and enjoyed your server. We hope to see you again.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The bed was comfortable and there is a restaurant in the motel. The river view from the room was nice.
Stayed 1 night in Aug 2023
Response from B. Menacher on 21 Aug 2023
Thank you for taking the time to review your stay with us. We appreciate your business and hope to see you again soon.

10/10 Excellent

Richard

Stayed 1 night in Aug 2023
Response from B Menacher on 11 Sept 2023
Thank you for the *5* Stars, we are glad you enjoyed your stay.

6/10 Okay

ANGELA

Stayed 1 night in Aug 2023
Response from B. Menacher on 11 Sept 2023
Thank you for taking the time to review your stay with us.

6/10 Okay

James

Disliked: Property conditions & facilities
Needs a refresh, lots of electrical hazards, mediocre upkeep, drains need to be ckeared out, mattres had crater.
Stayed 2 nights in Jul 2023
Response from B Menacher on 7 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okay

Allan

Stayed 1 night in Jul 2023
Response from B Menacher on 23 Aug 2023
Thank you for taking the time to write a review. We appreciate the feedback.

10/10 Excellent

Daniel, Ellendale

Stayed 1 night in Jul 2023
Response from B Menacher on 21 Aug 2023
Thank you for the *5* stars, we appreciate your feedback.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to. Across from the river & could walk to the little island
Stayed 1 night in Jul 2023
Response from b menacher on 25 July 2023
Thank you for taking the time to review your stay with us. We appreciate the feedback. Hope to see you again soon.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Very clean and friendly staff
Stayed 1 night in Jul 2023
Response from B Menacher on 7 Aug 2023
Thank you for taking the time to review your stay with us. We appreciate the feedback.

8/10 Good

Willie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from B Menacher on 7 Aug 2023
Thank you for taking the time to review your stay. We hope to see you again.

8/10 Good

Joelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Liked having an attached restaurant. Rooms were nice. The agent at check-in was grumpy.
Stayed 1 night in Jul 2023
Response from B Menacher on 11 July 2023
Thank you for the review. So glad you had time to enjoy our restaurant. Hope to see you again.

2/10 Terrible

Gayle

Stayed 3 nights in Jul 2023
Response from Bianca on 2 Aug 2023
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Karma, Rogers

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Views of the river. Restaurant and bar on site. Walking distance to many things. Walk along river.
Stayed 1 night in Jun 2023
Response from b menacher on 3 July 2023
Thank you for taking the time to review your stay. I am so glad you enjoyed the River views

8/10 Good

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was nice.
Stayed 1 night in Jun 2023
Response from B Menacher on 30 June 2023
Thank you for taking the time to review your stay with us here at the Riverfront Inn. We appreciate the feedback.

6/10 Okay

Loree

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the daily rate
Hotel rooms are in bad condition. Although they try to keep it clean. I had a leak in my sink over the weekend and with no maintenance staff they put extra towels to soak up the water until someone could get there on Monday. Luckily it wasn’t gushing water. Housekeeping came the first 2 days of the visit and after tipping them $20 they never came back the rest of the stay … even with the leak! After reporting it again to the front desk someone came in the night before my departure. The restaurant bar smells like an ashtray so even though there were coupons for breakfast we did not use them. The positive was that it was convenient for the event we were there for.
Stayed 5 nights in Jun 2023
Response from B Menacher on 7 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property. The pool was closed during the day for chemical balance.
Stayed 2 nights in Jun 2023
Response from B Menacher on 20 June 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback on your stay.

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, I will stay here again for sure!
Stayed 2 nights in Jun 2023
Response from B Menacher on 15 June 2023
Thank you for the *5* Stars. We look forward to seeing you again.

4/10 Poor

Christina

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel was clean, room was mediocre. Took us almost 25 minutes to get checked in after booking online. Front desk has me swipe my card for liability purposes, I went to sign the paper, it was for someone else’s room. Then, I finally get my room keys. Go up to the room, it was already occupied and other people were in there already.
Stayed 1 night in Jun 2023
Response from B Menacher on 6 June 2023
I sincerely apologize for the issues with your check in. I will look into what happened. Thank you for letting me know. Again my apologizes.

6/10 Okay

james

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from B Menacher on 5 June 2023
Thank you for taking the time to review your stay. We appreciate the feedback. Hope to see you again.

4/10 Poor

Raymond

Travelled with family
Liked: Cleanliness, property conditions & facilities
Upon entering the hotel a person was outside the front doors Smoking, right in front of the sign that said NO SMOKING. then we were given the wrong room, I set up a 1 King Bed, we walked into our room 2 beds and a roll out. had to go back to the front desk and fix it. Then later saw the front desk worker out smoking in front of the NO SMOKING sign. ??
Stayed 2 nights in May 2023
Response from B. Menacher on 5 June 2023
I sincerely apologize for the smoking outside the front entrance. We try to monitor it but it can be difficult.

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in May 2023
Response from B Menacher on 22 May 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service
Staff friendly and nice. A little old but had all necessities
Stayed 1 night in May 2023
Response from B Menacher on 22 May 2023
Thank you for the review.

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a nice area with bars not to far away. The bar inside in the hotel was awesome!
Stayed 2 nights in Apr 2023
Response from B Menacher on 2 May 2023
Thank you for taking the time to review your stay with us. I am glad you were able to enjoy the bar/restaurant in the hotel. We hope to see you again soon.

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from B Menacher on 2 May 2023
Thank you for the *10* Stars. We appreciate your feedback.

8/10 Good

Shelly

Stayed 1 night in Mar 2023
Response from B Menacher on 2 May 2023
Thank you for taking the time to review your stay with us. We hope to see you again.

6/10 Okay

Jesus

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
An average hotel that needs to be remodeled. The restroom was very small.
Stayed 3 nights in Feb 2023

10/10 Excellent

Coleen, ENGLEWOOD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

David

Stayed 1 night in Jan 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the resturant in the hotel was going to travel to get a steak found out it was right there, it was good too. The indoor pool was the nice too. Gym was ok.Would definitely stay there again.😁
Stayed 1 night in Nov 2022
Response from B Menacher on 23 Dec 2022
Thank you for taking the time to review your stay with us. Glad you enjoyed our facility.

10/10 Excellent

Caryn

Stayed 1 night in Nov 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with a Good Restaurant
The weather was beautiful in Northern Wisconsin and so my partner and I had a great stay in Marinette. The hotel was perfectly fine... no complaints. We were surprised that they didn't freshen the rooms each day unless you requested it before noon on the previous day. No one told us of the new policy. Not really a problem for us...
Stayed 2 nights in Oct 2022
Response from B Menacher on 25 Oct 2022
Thank you for taking the time to review your stay with us here at the Best Western Riverfront Inn. Glad to hear you enjoyed the weather and the area.