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"Room was very clean and comfortable. Loved room and ocean view. Food was variety and great. Staff was very friendly. "

"Amazing "

"Very nice place, with great staff."

"I stayed 7 nights,The food in a la carte was always very good, we couldn't try the mexican restaurant because they closed it for the last 4 nights that we stayed there. Buffet was also good, they rotate menus and the quesadillas at breskast time are something you MUST try!! Drinks were good too and they were always willing to prepare upon request even if they didnt know how to prepare it... my dad would get a spresso from.the cafeteria and had the bartender prepare him a carajillo drink, for example. Staff were friendly and housekeeper was very nice too! Expedia advertises the hotel has yoga but I was told there were not doing yoga due to lack of people wanting to do it but if I wanted to do yoga they could have a class for me, and so they did!! My 8 yrs old son loved the kids club and the stuff was very caring! Overall was a good experience,. I do have some observations. There are no water sports like kayaking, paddle boarding or body surfing and that's something people going to the beach may be looking for. There are SMOKING AREAS but one of them is just right NEXT to the KID'S CLUB!! for kids health it should be moved, maybe by the beach/adults pool area would be a good locating. Rooms need to be updated and would be nice if there was a microwave in the room since either you have dinner early in order to be able to see the show or after the show. In our case we had to make reservations at 6:30 and by 11 that the buffet was closed my husband and my kids were hungry"

"The staff member was very rude, I didn’t get her name, but she was very rude to me and my friend who traveled for the first time to PV. I went out relaxed came back and it was a new staff member 🙏 that got me after that and she was amazing if it would’ve been for her I don’t think I would’ve stayed there"

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"The hospitality of the Grand Velas staff truly surprised me – everyone was so genuinely kind, caring, and helpful. I have to give a major shout-out to Luis, our concierge. He was phenomenal, handling every detail effortlessly. He even booked restaurants with the best views before we even thought to ask, managed all our last-minute changes, and ensured our airport transportation was perfectly set. For anyone traveling to Mexico, if you have the opportunity, staying at Grand Velas is an absolute must; it's undeniably the best all-inclusive resort."

"Love it"

"I like everything, the service, dinning, pool, bar, beach, so everything was awesome"