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Reviews of Residence Romanza

4 out of 5
Residence Romanza
Mladejovskeho 150, Marianske Lazne

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 98 reviews" "
Rating 8 - Good. 36 out of 98 reviews" "
Rating 6 - Okay. 14 out of 98 reviews" "
Rating 4 - Poor. 5 out of 98 reviews" "
Rating 2 - Terrible. 0 out of 98 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place large space, close to town, good break.
Stayed 1 night in Jul 2019
Response from Richard on 21 Aug 2019
Thanks for nice review :)

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Okay, but shop around for better
Stayed one night, whilst travelling through the country. Hotel is okay, but nothing special and expensive when compared to other hotels in Czechia. Room was very small and dark, wifi connection could only be gained by standing near bedroom door and the surprise cost of parking at €10 per night drops them a point (this is not a big city and parking is not hard to find.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Charming
Charimng old world hotel in convenient location. Get the deal that includes dinner and breakfast.

8/10 Good

Patrick, Phoenix Az. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice getaway
It's a great place to stay in the middle of everything. Walking distance to everywhere in the center of town.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lara, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room
Fantastic apartment/ huge with amazing character. Breakfast was excellent and hotel was located right by downtown. Parking is extra but the garage is indoors, which is especially great in the winter. We wouldn't hesitate to stay here again. Only complaint is that the shower head is too low to shower with and there is no splash guard (for showering).

8/10 Good

ANTHONY, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge Apartment
Huge apartment and very comfortable. Had a full kitchen, however there were no racks in the oven, or anything to cook with eat eat on/with. I hadn't planned to cook there and booked the room for the space, but it is curious there is a working kitchen which can't be used unless you bring everything needed to cook. There was also a monstrous rubber plant in the room. Seriously huge.

10/10 Excellent

Jackie, Hampshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Spas and sites
This very friendly comfortable hotel is close to the main Spa sites of the town and is just round the corner from shops, restaurants and banks yet remains peacefully secluded. Our room was very comfortable and clean and the en suite was large and clean. We had a safe if needed and free wi fi was available. Breakfast was included in the reasonable price and was adequate with a fair choice. Staff were very friendly and helpful. We would definately stay here again if travelling in the area.

10/10 Excellent

Mirka, Slovakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near the center and closed the forest
carreful staff, good meal, nice room and furnitures, but soft mattress in the bed for me

8/10 Good

Michael, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cosy small hotel
A small pleasnt hotel without spa facilities.

8/10 Good

ivansneck, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Suites
Suites are very good, bedrooms while good are a little small. Friendly place

6/10 Okay

kaz, uk

Liked: Cleanliness, room comfort
Disliked: Staff & service
Excellent room however but unfriendly staff
Arrivived 9pm to be told no food available hot or cold in the hotel and no local restaurants apart from sister hotel a mile away which was full.ate at a recommended local bar couple of minutes away only to discover next morning that to minutes further on Main Street full of bars and restaurants. Hotel staff claim to speak German and Russian only. Location and room however where excellent. Breakfast limited but good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great place to stay.
The room was huge, always cosy - bed was comfy, clean.

10/10 Excellent

Anthony, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a taste of Bohemian culture
A long soak in the bath took away the hours spent driving in the rain to get here. The room, while slightly on the small side, had beautiful furniture and stripped wooden floors. The large bed had a goldilocks mattress (not too firm, nor too soft). Check in took a while, although check out was more efficient. The garage is very safe, but only holds 9 cars. Breakfast was good, with a range of cold meats and cheeses, cereals and fruit, as well as a few hot dishes. The juice wasn't fresh, though, and the service was slow when trying to get coffee, although that could have been because we were there very early.

8/10 Good

Alice, Kladno, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room space
Our suite in the third floor has been very spacious and one little thing what we have enjoyed very much was a very pleasant smell of two big wardrobes inside. Small minus for too few TV channels availability. Nice staff in the hotel. And delicious dinner, very tasty! Thanks once more!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nice but not special
Were in Suite and it was quite big but the rooms felt empty and unfriendly. U cant get a food delivered to your room. I had to pay for parking 10€ even in hotels own garage.

10/10 Excellent

Edward&Libby, Ottawa, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Friendly and attentive , knowledgeable staff - a pleasure to stay. Breakfast was fresh, substantial and staff in the breakfast room was very attentive. We would recommend this hotel to any of our friends heading to the western Czech republic ; definitively worth the drive from Karlovy Vary to rather stay there. Wonderful experience, and we are already planning to come back. The room was exceptionally clean and well equipped. Our best experience , hotel-wise, in our entire trip to Europe ( Holland, Belgium, Germany, Czech Rep.).

10/10 Excellent

Nikki, Honolulu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
A few things to note - the hotel does not have onsite swimming or sauna. It's at their partner hotel, which is about a 15-20 minute walk. They do have a very small spa - but book your appointment EARLY if you want to get in. The service at the front desk was FABULOUS - absolutely top notch. (Hooray Silke!) The service in the restaurant, not so much - but the food was delicious and very reasonably priced. Room was big and comfortable. Next time we will likely choose a hotel with bigger spa options - but honestly, I was so happy with what we got for our money here that I have no complaints.

10/10 Excellent

Veronika

Stayed 4 nights in Oct 2023

8/10 Good

Wenche

Liked: Room comfort
Helt greit opphold, fin beliggenhet god frokost men alt for hard seng
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Etwas schwächer; man weiß, was man erwarten kann
Wir kommen seit Jahren in dieses Hotel. Die Zimmer sind sehr geräumig, die Möbel im alten Stil, die Bettwäsche und die Handtücher angenehm und sauber. Einen Kühlschrank und die Basics in der Küchenzeile zu haben schätzen wir besonders mit Kindern, sehr. Die Sauberkeit (in den Zimmern sollten Spinneweben entfernt und auch die Lampen, Spiegel etc. vom Staub befreit werden und in den Ecken noch gründlicher gewischt) und die Freundlichkeit es Personals fanden wir dieses Mal nicht ganz so prickelnd, die Dame im Frühstücksservice könnte freundlicher und zuvorkommender sein. Die Eier beim Frühstück wären heiß sehr schön, auch um 09:30 Uhr nochmal den Aufschnitt aufzufüllen wäre toll. Eine Kuhmilchalternative wäre perfekt. Wir kommen bestimmt trotzdem wieder....
Stayed 3 nights in Aug 2023

8/10 Good

Jens

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr große Zimmer
Stayed 3 nights in Apr 2023
Response from Residence Romanza on 18 Apr 2023
Dear Jens, thank you for your staying and positive feedback. We are happy that you was satisfied with our servises.We are looking forwar to your visit in a future.

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nicht mehr so wie es mal war… :-(
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Die Personal war sehr hilfreich und sprechen auch alle Deutsch. Das Frühstück ist auch sehr reichlich. Wir haben ein Suite mit 3 Schlafzimmer für die ganze Familie und sind sehr zufrieden damit. Die Lage ist sehr zentral aber doch ruhig. Man kann es sehr gut weiterempfehlen.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 6 nights in Nov 2019

4/10 Poor

Ingrid, MV

Zmmer war ganz ordentlich, Balkon gebucht- Aussicht auf Hinterfront des Hotels " Olympia"- diese Extrabuchung war ein Fake. Täglich in den sehr frühen Morgenstunden ( ca 5.30 Uhr) kamen Müll- und Wäsche - und diverse Lieferfahrzeuge immer unter unseren Balkons. Von geruhsamer Erholung konnte keine Rede sein. Das Frühstück war sehr einfach gehalten- 4 tage derselbe Aufschnitt, immer 2 Sorten Käseaufschnitt und täglich Tomate und Gurke aufgeschnitten. Kein Frischkäse, Mozarella, Camenbert oder ähnliches. Das Parken in der sog. Tiefgarage für eine Gebühr von 10,00 € täglich extrem eng und umständlich. Hinzu kommt, dass die 3 Parkplätze davor ständig auch von grossen Fahrzeugen beparkt waren, so dass das Ein- und Ausfahren noch zusätzlich erschwert wurde. Obwohl dieses von der Rezeption aus einsehbar war, wurde erst auf Ansage eine Abänderung herbeigeführt.
Stayed 4 nights in Oct 2019

10/10 Excellent

Christian, München

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war groß und sauber. War vor Jahren schonmal dort und durch Zufall habe ich das selbe Zimmer wieder gehabt.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Stanislav

Disliked: Room comfort
Расположение отеля хорошее. Завтраки хорошие. Очень было холодно по ночам в номере и персонал отеля отказался помочь подогревателем или хоть как-то. В душевой номера 206 не исправна система канализации (не работает гидрозатвор), стоит ужасный запах , приходилось затыкать полотенцем сливное отверстие. Персонал в курсе этой проблемы, но ничего не предпринимают.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lage und Komfort überzeugen.
Wir haben dieses Hotel schon zum wiederholten Male gebucht. Es bietet guten Komfort in sehr guter Lage in der Nähe des Kurzentrums. Sehr großes Zimmer mit getrenntem Wohnraum, Küche, Bad und Schlafraum.
Stayed 3 nights in Feb 2019

10/10 Excellent

Dasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!
Stayed 1 night in Dec 2018
Response from Katerina from Garzotto Hotels on 2 Jan 2019
Dear Ms Dasa, thank You for Your review. We are glad that You enjoyed Your stay. We wish You a nice day. Best regards, Katerina from Garzotto Hotels

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Das Haus liegt im Zentrum und doch ruhig.
Leider haben wir doch etwas zu bemängeln. Nachdem am Anfang alles zu toll war, so enttäuschend war es beim Frühstück. Das Personal hatte nicht einmal ein Lächeln, geschweige denn den Guten Morgen Gruß erwidert. Der Kaffee war sehr dünn, wenn man ihn nach mehrmaliger Bitte erhalten hat. Wollte man einen Cappuccino, kostete dieser extra. Das Personal arbeitet unkoordiniert und langsam. Das Auffüllen der Speißen und der Getränke erfolgt, wenn überhaupt sehr schleppend. Es wird zwar angeboten das man sich ein Omelette zubereiten lassen kann, wünscht man dieses, wird es abgelehnt. Es ist sehr schade, dass dieses Verhalten unseren sonst sehr angenehmen Aufenthalt getrübt hat.
Stayed 2 nights in Aug 2018
Response from Katerina from Garzotto Hotels on 17 Oct 2018
Dear traveler, thank You for Your review. We are glad that Your stay was overall satisfying. However, please, if You are in any doubt about anything, please, do not hesitate to contact the management next time, we are always here for You on the spot. Thank You for Your understanding and, please, have a lovely day. Best wishes, Katerina from Garzotto Hotels

6/10 Okay

Franz

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ローケーションの良いホテルです
ローケーションが良かったです
Stayed 1 night in May 2018
Response from Katerina from Garzotto Hotels on 3 July 2018
Dear traveler, we are glad that You enjoyed Your stay. We wish You a nice day. Best regards, Katerina from Garzotto Hotels

4/10 Poor

Andreas

Liked: Cleanliness
Disliked: Staff & service
...wenn der Nacht Sevice nicht in der Lage ist Gäste ordentlich zu empfangen sollte man die Rezeption um 21:00!!Uhr schließen,oder einfach die Schlüssel im Briefkasten hinterlegen.Wir kamen uns ziemlich unerwünscht vor. Wenn man Zimmer im 4 Stock vergibt (sehr schön im übrigen) sollte der Aufzug funktionieren! Es gibt Aufzugsfirmen die diese reparieren.Schlimmer noch das am Vormittag die Reinigungskräfte damit fahren doch die Gäste laufen sollen.Der Frühstücksservice keinen Ton herausgebracht . Dann lieber gar kein Personal einstellen.Keine Empfehlung unsererseits.
Stayed 1 night in Sep 2017
Dear Mrs or Mr Andreas, thank You for Your review. We are sorry if You felt any inconvenience but we assure You that we are always there for You so, please, next time, feel free to ask us. We thank You for sharing Your experience and we wish You a great day. Best regards, Katerina

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Экскурсионный тур
Понравилось практически все, но есть замечания- слабый интернет, отсутствие холодильника в номере .
Stayed 14 nights in May 2017
Dear Mr Sergey, thank You for Your review. We are glad that You found everything ok and that You liked Your stay. We promiss we will work on everything that You noted and next time You come, You will be even more satisfied. Thank You very much for Your attention and, please, have a beautiful day. Best regards, Katerina

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à recommander sans exception.
Nous étions très contents de notre séjour. Aucune manque à signaler.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Maden var god værelse var ikke ok for gammel

8/10 Good

Rainer, Dresden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert - Super Lage zum Kurpark
Service am Empfang könnte immer so freundlich wie bei An- und Abreise sein. Die Massagen waren sehr hektisch, damit gewöhnungsbedürftig.Frühstück war sehr gut, Halbpension hätte man nicht nehmen brauchen, aber die Auswahl von immer anderen 4 Hauptgerichten machte es auch hier abwechslungsreich. Sehr ruhige Lage. Schwimmbad und Sauna im Hotel Continental - 20 Min entfernt - wurde uns gar nicht erst empfohlen.

8/10 Good

Sebastian, Wolsdorf

Liked: Staff & service, property conditions & facilities, room comfort
Unsere Hochzeitsreise nach Tschechien...
Wir wurden positiv überrascht in allen Belangen. Besonders die Freundlichkeit des Personals und die Unterkunft haben uns sehr gefallen.

8/10 Good

veronique, lyon

Liked: Cleanliness, room comfort
ville désuete et nostalgique
hotel trés central ville un peu morte en cette saison bon départ pour des ballades

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Leider nicht mehr unser "Stammhotel" in Marienbad
Erstes Zimmer mit das ganze Haus erschütterndem Ventilator im Bad und Schlafzimmer mit 2 Dachfenstern die man nicht öffnen konnte. Das nächste Zimmer war ok, aber ohne tv stattdessen mit Staubwolke an derselben Stelle. Badewanne ohne durchwand setzte das halbe Bad unter Wasser beim duschen, am letzten morgen gab es kein warmes Wasser, was - wie allgemein alles- unfreundlich und ohne Lächeln kommentiert wurde mit: das habe ich noch nie gehört. Neues management , schlechtes personal!

8/10 Good

Valery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Johann, Ried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im Preis-Leistungsverhältnis war es okay!
Das Essen im Hotel war nicht besonders gut. Der Preis für den Garagen Platz ist viel zu teuer! Im Bad fehlt eine Duschwand an der Badewanne! Wasserkocher war nicht vorhanden. In Marienbad gibt es keine Therme, was wir voraus gesetzt hatten.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
sehr schönes hotel zentrumsnah
singende fontäne und sehr schöne parkanlagen. wunderschöne spazierwege u gute restaurants und cafes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Thomas R.

Liked: Cleanliness, staff & service, room comfort
Super Urlaub mit Freunden
Das Preis/Leistungsverhältnis ist überragend. Nettes und stets freundliches Personal. Das Frühstück vollkommen ausreichend. Allerdings wenige und teure Parkmöglichkeit.

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort