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Artuklu Kervansarayi - Special Class

A peaceful garden retreat in Artuklu where history meets comfort, complete with local breakfast specialties and quiet spaces to relax and recharge

Choose dates to view prices

Artuklu Kervansarayi - Special Class offers a peaceful retreat in Artuklu with thoughtful amenities. Guests enjoy a local breakfast, relax in the garden, or browse the library. The property features a coffee shop, free WiFi, and convenient on-site parking.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is AU$79
includes taxes & fees
27 Jan - 28 Jan

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Double or Twin Room

Shower, free toiletries, hair dryer, slippers

Standard Double or Twin Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Shower, free toiletries, hair dryer, slippers

Standard Room, 1 Single Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Room, 1 Double Bed

Shower, free toiletries, hair dryer, slippers

Economy Room, 1 Double Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Shower, free toiletries, hair dryer, slippers

Standard Room, 3 Single Beds

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Room, 3 Single Beds

Shower, free toiletries, hair dryer, slippers

Economy Room, 3 Single Beds

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 3 Single Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Honeymoon Double Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed
  • Valley view

Family Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
2 bedrooms
Hairdryer
Private bathroom
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Single Room

Traditional Single Room

Traditional Single Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 1
  • 1 Single Bed

View all photos for Traditional Triple Room

Traditional Triple Room

Traditional Triple Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Located in Mardin, Artuklu Kervansarayi - Special Class is in the city centre. Mardin Museum and Sabanci City Museum are cultural highlights, and some of the area's landmarks include Kirklar Kilisesi and Kasımiye Medresesi. Visit our Mardin travel guide
Map
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100

What's nearby

  • Sakıp Sabancı Mardin City Museum
    3 min walk - 0.3 km
  • Sabanci City Museum
    3 min walk - 0.3 km
  • Great Mosque of Mardin
    11 min walk - 1.0 km
  • Zinciriye Medresesi
    11 min walk - 1.0 km
  • Mardin Castle
    13 min walk - 1.1 km

Getting around

  • Mardin Station
    22 min drive
  • Mardin (MQM)
    33 min drive

Restaurants

  • Reyhan Cafe & Restaurant
    6 min walk
  • Gazi Konağı Butik Otel
    5 min walk
  • Filinta Cafe
    5 min walk
  • Atilla Çay Parkı
    6 min walk
  • Karin Kebap&pizza
    5 min walk

About this property

Artuklu Kervansarayi - Special Class

Hotel located in Artuklu
Free breakfast (local cuisine), a terrace and a coffee shop/cafe are just a few of the amenities provided at Artuklu Kervansarayi - Special Class. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and coffee/tea in reception
  • A front desk safe, tour/ticket information and a lift
Room features
All 58 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Private gardens, fridges and heating

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is AU$66
includes taxes & fees
27 Jan - 28 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free local cuisine breakfast available daily 8 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Built in 1285
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 17 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 2022-47-0047

We should mention

Alcohol is not served or permitted at this property

Property is also known as

Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin

Frequently asked questions

Is Artuklu Kervansarayi - Special Class pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Artuklu Kervansarayi - Special Class?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at Artuklu Kervansarayi - Special Class on 27 Jan 2026 start from AU$78.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Artuklu Kervansarayi - Special Class?

Self-parking and valet parking are free at this property.

What time is check-in at Artuklu Kervansarayi - Special Class?

Check-in begins at 1 PM.

What time is check-out at Artuklu Kervansarayi - Special Class?

Checkout is at 11 AM.

Does Artuklu Kervansarayi - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 17 per vehicle applies.

Where is Artuklu Kervansarayi - Special Class located?

Located in Artuklu, this hotel is steps away from Melik Mahmut Mosque, Hatuniye and Sakıp Sabancı Mardin City Museum. Sehidiye Mosque and Sabanci City Museum are also within 10 minutes.

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Reviews

Artuklu Kervansarayi - Special Class Reviews

6.8

6.8

Cleanliness

8.6

Location

6.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 77 out of 299 reviews
Rating 8 - Good. 81 out of 299 reviews
Rating 6 - Okay. 57 out of 299 reviews
Rating 4 - Poor. 35 out of 299 reviews
Rating 2 - Terrible. 49 out of 299 reviews

Reviews

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful building..terrace with spectacular view..seemed to be a shortage of staff...no one refilling breakfast.. no one on reception.
Stayed 1 night in Oct 2025

6/10 Okay

Shirley

Liked: Staff & service

Disappointing

The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask for clean towels and the bed to be changed and room to be cleaned. The room which was the Presidential suite 316 was cold on arrival, radiators not on for the duration of our stay, there was air con unit for heating however wasn’t very effective. The porter was very helpful and an asset to the hotel, unfortunately I wouldn’t stay there again.
Stayed 3 nights in Mar 2025

4/10 Poor

Maureen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the building itself is pretty and the staff do their best, my stay here did not meet my expectations. My guide and I were here for two nights and at no time during my stay was there running water in my shower and the water pressure in the sink faucet was weak. The floor has grit on it in the bathroom. Further, basic amenities like a glass or cup in the bathroom, a towel rack or a hair dryer were non-existent. The doors are not well-fitted meaning any noise from the corridor or hallway is loud and clear as if it were in the room. We reported there was no shower water and that the light over the mirror in the bathroom was not working and nothing was done to fix them. We requested more water be put in my room but that didn’t happen. I’ve never given a hotel a bad review before but this was disappointing. It would have been appropriate to be given so compensation or a refund for even one night, given that I couldn’t wash properly for my entire stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Matilda

Disliked: Staff & service, amenities, property conditions & facilities
Im Zimmer lief Wasser an der Wand runter, Waschbecken im Badezimmer undicht/ nasser Boden
Stayed 4 nights in Dec 2025

2/10 Terrible

NORIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1泊目、部屋のテレビが壊れていて1チャンネルしか映らなかった。タオルがバスタオルしかない.ゴミ箱もない。２泊目、シーツが汚れていて、取り替えをお願いしたらその下のベッドマットに多くの髪の毛があった。その上、変えられないので手伝わされた。翌朝、目が腫れていたので見てほしいとお願いしても、見向きもしなかった。全く素人の営業ぶりだった。
Stayed 2 nights in Oct 2025

8/10 Good

Oruç kaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz oda kısa süreli konaklamalar için uygun fiyat performans oteli
Stayed 1 night in Oct 2025

2/10 Terrible

Ahmet

Artuklu kervansaraydan rezervasyon yaptık fakat biz daha aşağıda zeminde cukur gibi odaya yerleştirdiler oldcity otel rutubetli ve havasız bir oda kahvaltıda rezaletti
Stayed 1 night in Oct 2025

2/10 Terrible

Ömer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asla tavsiye etmem

Otopark alanları kesikler yok ama sistemden var gözüküyor artı park cezası yedim otel yüzünden temizlik rezalet yataklar çok pis seçmiş oldugumuz odanın dışında başka bir oda vermek istediler bizim odamızın dolu olduğunu söylediler günler öncesinden rezervasyon yapmamıza rağmen yusuf die bi çalışan var o kibar mütevazi ona teşekkür ederim velakin gün içinde gezimize mani olup oda değişikliği için otele çağırdılar uyğun fiyat lı olması asla size cazip gelmesin rezalet bi yer klima lar arızalı odalar rutubet otel sahibin konuşma ve uslup u davranışı kötü
Stayed 2 nights in Sep 2025

8/10 Good

Furkan Faruk

Liked: Cleanliness, staff & service, room comfort
fena değil, merkezi yerde, alışverişlerinizi yapabilirsiniz yakın yerler
Stayed 1 night in Sep 2025

6/10 Okay

Ismet

Odalar fena değildi daha temiz olabilirdi sabah kahvaltısı da ortalama altıydı bir daha gidersem tercih etmem
Stayed 1 night in Aug 2025

4/10 Poor

Cengiz

Disliked: Cleanliness, property conditions & facilities, room comfort
Hat uns nicht gefallen, schkechte Zimmer ,schlech
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Tavsiye etmem

Bizi kendi binalarında değil B blok diyerek birkaç bina yan taraftaki bir yerde oda verdiler. Odada açılabilecek bir cam yoktu, korkunç derecede rutubet kokuyordu. Klima olmasa kalamazdık. 1 gece kaldık. Odada çoğu yerde örümcek ağı vardı. Ayrıca otopark adını verdikleri yer orada tüm mahallenin kullandığı bir istif merkezi. Arabamızı oraya çektirdiler. Sabah erken çıkacağımızı söyledik. Sabah arabamızın önüne başka bir araç park etmişti tam 1,5 saat araç sahibini bulmaya çalıştık. Emniyet sayesinde bulabildik. Bir daha gitmem
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Yeteri

Otel temiz, taş evi ambiyansıyla çok güzel bir yerleşke genel itibari beğendik fakat tek kötü yani gece yarısı sular kesildi ve sabaha kadar da gelmedi. Bu yüzden puan biraz kırdım fakat genel itibari ile memnun kaldık.
Stayed 1 night in Jul 2025

6/10 Okay

Süleyman

Liked: Room comfort
Disliked: Cleanliness
Renligheden af værelset, specielt støvsugning af tæppet kunne godt være bedre. Morgenmaden var meget kedelig og tør.
Stayed 2 nights in Jul 2025

6/10 Okay

Alp Kagan

Liked: Cleanliness, staff & service, property conditions & facilities
Tam fiyat performanstı çok aşırı bir beklentiniz olmasın ortalama bir kahvaltı ortalama bir oteldi otantik olmasina aldanmayın mardin de her yer bu sekilde
Stayed 2 nights in Jul 2025

2/10 Terrible

Ahmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vasat

Odalar oldukça bakımsız ve kirli idi. Rutubet konusu rahatsız edici boyuttaydı. Buzdolabı çalışmıyordu.
Stayed 1 night in Jun 2025

10/10 Excellent

Süheyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok keyifli bir otel Mardin'de olduğunuzu hissediyorsunuz.
Stayed 1 night in Jun 2025

6/10 Okay

Mehmet Firat

Liked: Cleanliness
Disliked: Property conditions & facilities
Bu puana nasıl ulaştıklarını anlayamadığım bir otel. Çalışanlar çok kibar olsa da sorun giderme konusunda yardımcı olduklarını söyleyemem. İş bitirici kimse yok. Tuvalette sifon çalışmıyordu, saç kurutma makinesi bozuktu, duş alırken su zaten Mardin de tüm otellerde olduğu gibi geç ısınıyor ama bir anda soğuk su akmaya başlıyordu. Odada telefonda yok ve koca otelde gece gece devamlı resepsiyona gitme şansımız yok tabiki. Üstüne birde gece bir anda elektrik gitti. Sabah çıkış yaparken sorduk meğer otelde gitmemiş odamızda şartel atmış. Sonuçta burası büyük bi işletme böyle şeyler nasıl yaşanabilir? Çok pahalı bir otel değil tabi ama sonuçta bazı temel kriterleri karşılamak gerekir. Ben ufak tefek şeyleri göz ardı edebilirim. İşletmede personellerden alabileceğim destekleri bilirim ancak burada böyle bir şey yok. Maalesef kötü bir deneyim. Yinede kibarlıkları için teşekkür ederim.
Stayed 1 night in Jun 2025

8/10 Good

Sefa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
çok iyi karşılaştık
Stayed 1 night in Jun 2025

4/10 Poor

IBRAHIM VOLKAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kötü yorumlara karşılık insanların abarttığını düşündük, başka da seçenek olmayınca tercih ettik. Kısaca Merkeze 300 metre yokuş çıkarsınız ama çok zor değil hatta sakin yerde Kahvaltı zayıf İlgi yok Beklentiniz yüksek değilse kalabilirsiniz. Zaten uyumadan uyumaya girecekseniz sorun yaşamazsınız.
Stayed 1 night in Jun 2025

2/10 Terrible

HAKAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar nem rutubet kokuyor, bazı odalarda pencere yok. İşletme önce kötü odaları vermeye çalışıyor, iletişim ve davranışlar kötü
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
5 kişilik aile odası oldukça genişti. Fakat bu oda otelin ana binasından 3 dk yürüme mesafesi uzağındaki başka bir binada yer alıyordu. Mardin mimarisindeki bir taş ev odasıydı. Dolayısıyla yüksek tavanlı ve oda havalandırmasının çok iyi olmadığı söylenebilir. Fakat odadaki klima ve eski ahşap oda kapısıyla havalandırma sağlanabilir. İşlek bir yol kenarında olduğu için araba sesleri belirgin şekilde duyulabiliyor. Banyolar içerde ve havalandırma yeterli olmadığı için nem ve yer yer küf vardı. Kahvaltı fena değildi, açık büfe fakat çeşit azdı yorumlarıma katılıyorum. Biz bir gece konaklama için tercih ettik. Uzun konaklama için ideal olmayabilir.
Stayed 1 night in May 2025

4/10 Poor

HAYDAR SUPHI

Disliked: Cleanliness, staff & service, property conditions & facilities

Mimari güzel, bakım temizlik kötü

Personel gayet lakayit, otel bakımsız ve pis di. Nevresimler havlular bildiğin kirliydi, neyseki yanımızda kendi nevresim ve havlumuzu götürmüştük. Otel mimari olarak tam bir eski kervansaray havasında, ancak; bakım, temizlik, personel ilgisi, servis vasatında altında idi. Otele gitmeden önce bizde benzer yorumlar okumuştuk, ama başka yer bulamadığımızdan mecbur bu otelde kalmak zorunda kaldık.
Stayed 1 night in May 2025

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities, room comfort

Ta inte detta hotell

Dålig service. Okunnig personal.
Stayed 1 night in May 2025

4/10 Poor

ENES

Disliked: Cleanliness, staff & service, property conditions & facilities

Görseller yanıltıcı

Hotels uygulamasında gördüğüm oda resimleri ile gerçeğin alakası bile yoktu.
Stayed 2 nights in May 2025