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Reviews of Arco di Vino - Tourist Location

Arco di Vino - Tourist Location
Via la Torta 1, Marano di Valpolicella, Provincia di Verona

Reviews

10

Exceptional

Rating 10 - Excellent. 39 out of 40 reviews" "
Rating 8 - Good. 1 out of 40 reviews" "
Rating 6 - Okay. 0 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Salim, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts are such a lovely and welcoming couple. They even took the time to help us make a dinner reservation. The room is so quaint and it feels like home. The room was very clean as well. The breakfast the next morning was homemade and delicious with many options. We would give 10 stars if we could!
Stayed 1 night in Sep 2023
Response from B&B ARCO DI VINO on 25 Sept 2023
Thanks for this fantastic review!We are happy that your stay was positive in all aspects.We hope to see you again!Rosella and Luca.

10/10 Excellent

JERRY

Stayed 1 night in Aug 2023
Response from B&B ARCO DI VINO on 8 Sept 2023
Thank you so much!We hope to see you again!

10/10 Excellent

Joanna

Stayed 1 night in Jun 2023
Response from B&B ARCO DI VINO on 14 July 2023
Thank you for the nice review!We hope to see you again!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The real treasure of Northern Italy!
This is an Italian jewel that no one should ever miss! Nestled in the middle of Italian wine country (which alone makes it worth the drive - about ten minutes north of the autostrada near Verona)...is this authentic Italian Manor with a modern palace on the inside. We were met by Rosella who is a gem herself--so happy, always willing to please - she made us feel comfortable the whole time we spent in her lovely home (beautiful dining area, meeting room and our suite and private bath was nearly the icing on the cake). Our room was spacious and I would describe as modern rustic. The bed was super comfortable and the room was super quiet! Now for the icing on the cake...We awoke to a breakfast made for kings (Cakes, pastries, eggs, yogurt, fresh juices, prosciutto and cheese, cereals, fruit and breads). The value for this stay was easily 5-10x the price we paid. Great restaurants nearby, marvelous mountain views of the vineyards, and the most charming home and proprietor. You can not afford to miss staying here at least for one night( as you visit the Arena and Juliettes balcony- which we visited on Rosella's advice- great part of our trip through Northern Italy). If you are like us - seeing Venice, the Dolomites, Milano, etc - you have to work into your schedule a stop over at Arco Di Vino and you will be treated like royalty and have the most "recharging" stay in the quiet, elegance of this beautiful landmark. When there - tell Rosella "Ciao" from Kevin and Kaye!
Stayed 1 night in Oct 2019
Response from B&B ARCO DI VINO on 26 Oct 2019
Thanks Kevin and Kaye for this wonderful review. He left us without words to read such a beautiful and detailed description! We are happy that you enjoyed everything from services to staff and love for detail in renovating the house. I was very pleased that you would appreciate my advice on visiting Verona. We hope to have you again as our guest! Thanks again! Best wishes Rosella.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Arco di Vino far exceeded our expectations... Even though we had booked because of ratings by other travelers. The accommodations are lovely, clean, tastefully decorated. WiFi worked well, the bathroom was very nice and for those who watch TV, there was one in the room. Rosella our hostess was a gem. Very pleasant, accommodating and forthcoming with information on nearby attractions and restaurants. She was interested to know how we got along each day. We had breakfast included and I have to say it was one of the best breakfasts ever provided. Huge selection, wonderful nutritional quality, variety daily. Without indulging too much, we didn't need much lunch after such a substantial breakfast. If you happen to book the private meal and wine pairing, you will not be disappointed. !!! The area around Marano di Valpolicella is beautiful and one of my favourite places visited while in Italy
Stayed 4 nights in Sep 2019
Response from B&B ARCO DI VINO on 12 Oct 2019
Thanks for this wonderful review! I was pleased that you caught every single detail of your stay with us and the place that surrounds us. You were formidable guests and I was very pleased to meet you. I hope there's another chance to meet again. Thanks and good life! Rosella.

10/10 Excellent

Michael John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B Surrounded by Vineyards
This B&B is in Pezza not too far from the Lago Garda, it is in the hill country surrounded by vineyards as far as the eye can see. Rosella & Luke are great hosts nothing was a problem for them. The accommodation was of high standard being a new renovation of an old home, it's a must see. We were particularly pleased as we were the fist Australians to visit their B&B. The breakfast was plentiful & parking is out front of the property. A nice little bakery/café is just 60mrts walk from the B&B with great Restaurants are not far either.
Stayed 1 night in Aug 2019
Response from B&B Arco di Vino on 25 Aug 2019
Thank you dear Michael and Nadine, we were glad you had our guests and you felt that you had a good time. We were very pleased that you enjoyed the house and the services. We thank you for this special review. We hope to see you again! Rosella, Gianluca, Edoardo and Emanuele 😃

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were spacious and immaculate. Soundproofed room with super quiet air conditioning led to amazing sleeps. Our hosts were attentive, kind and very helpful. The breakfast was amazing. 10/10
Stayed 2 nights in Aug 2019
Response from B&B ARCO DI VINO on 14 Aug 2019
Thanks for your nice review! We were very pleased to meet you. I wish you a pleasant stay in Italy and we hope to see you again soon. Greetings to you, your wife and your daughter. Rosella and Luca

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Verona!
Our stay at Arco di Vino was amazing. The owners Rosella & Luca we're very hospitable and always ready to help & guide us. We recommend you stay at there B&B. Ciao & buon divertiments!
Stayed 3 nights in Jun 2019
Response from B&B ARCO DI VINO on 26 June 2019
Thanks Raffaele and Ginette for your great review! We are very happy to have met you. You are very nice people. I wish you a good stay in Italy and a good return to Canada. Rosella and Luca

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Italy for two weeks, the 5 days spent here at Arco De Vino was the absolute height of our trip. It is in the hills overlooking some of the most extraordinary views of wine country outside Verona. Just beyond gorgeous and beautiful but that only part of what makes this place so amazing. This B&B makes you feel like your family from the minute you arrive till you leave. Helping with reservations, places to go, and just great meals and conversation. Thank you for everything and for those reading this go here and enjoy the best stay of your life. Thank you guys for everything! ❤️
Stayed 5 nights in Apr 2019
Response from Rosella on 13 Apr 2019
Thanks for the great review! For us it was a pleasure to have had you as guests. We are happy that you enjoyed the place and that you felt at home. For us this is very important and we try to improve day after day. We hope to meet you again!

10/10 Excellent

Jim

A Great Find in Wine Country
What a wonderful discovery in the heart of the beautiful Valpolicella wine country, a short jaunt from lovely Lake Garda. The accommodation is sparkling, stylish and elegant, yet steeped in old world charm and our hosts, Luca and Rosa, could not have been more gracious. Set on the hillside with spectacular views of the valley and the lake. Highly recommended!
Stayed 1 night in Sep 2018
Response from Rosa on 13 Sept 2018
Thanks for your review. We are happy that your stay has been very good. We had good time with you! Hospitality and Courtesy are very important for us. Enjoy your journey!!

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a little bit far off, however the views are worth it, the restaurant that was recommended to us was one of the best in Italy, the owners are truly nice and very at your disposal and breakfast is delicious.
Stayed 2 nights in Sep 2023
Response from B&B ARCO DI VINO on 17 Oct 2023
Thanks for this wonderful review!We are happy to read that your stay was positive and that you appreciated our suggestions.We hope to see you again!!

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das ist kein B&B, das ist viel mehr und einfach traumhaft! 😍 Die Gastgeber sind nette und freundliche Leute. Wir waren leider nur eine Nacht da, aber wir waren mehr als zufrieden und werden sicher wieder mal kommen. Das Zimmer, Check In Bereich, Garten sowie das ganze Haus = sehr sauber und wunderschön dekoriert. Die Weingärten in der Nähe sind auch wunderschön. Man kann hausgemachtes Olivenöl zurzeit um 7,50€/Flasche kaufen. Ich würde es jedem empfehlen der mal in der Nähe ist. Es lohn sich wirklich, weil diese Menschen mit viel Liebe und Leidenschaft arbeiten. ❤️ Danke schön! 🍀
Stayed 1 night in Sep 2023
Response from B&B ARCO DI VINO on 11 Sept 2023
Thank you for this wonderful review!!We are so happy to read that you had a good time with us and appreciated our b&b.You were kind and very polite guests and we hope to see you again!Have a good life,Rosella and Luca.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax necessario.
Ottima location, comoda per raggiungere le passeggiate in Valpolicella oppure la splendida Verona.
Stayed 2 nights in Aug 2023
Response from B&B ARCO DI VINO on 8 Sept 2023
Grazie Marco per la bella recensione!Siamo felici di leggere che il vostro soggiorno è stato molto positivo.Speriamo di potervi ospitare nuovamente in futuro!

10/10 Excellent

Jonas

Stayed 1 night in Jul 2023
Response from B&B ARCO DI VINO on 8 Sept 2023
Thank you so much!We hope to see you again!

10/10 Excellent

Magnus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from B&B ARCO DI VINO on 8 Sept 2023
Thank you so much!We hope to see you again!

10/10 Excellent

Zoltan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt ställe med blandat nytt och gammalt. Värdparets service är perfekt och de fixar allt. Väl värd ett besök.
Stayed 1 night in Jul 2023
Response from B&B ARCO DI VINO on 14 July 2023
Thanks Zoltan for the nice review.We are happy that you have appreciated your stay.We hope to see you again!!Have a good life!

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern pearl in the vineyard hills
A nice stay on the side of a mountain in a renovated building to the highest standard. Out host was very helpful with recommendations for activities and restaurants in the area. The room was spacious and clean. Plentiful breakfast with excellent service! Highly recommend staying here when visiting the area!
Stayed 2 nights in Aug 2022
Response from B&B ARCO DI VINO on 5 Sept 2022
Thanks Axel for the great review. Read that you enjoyed our structure and our breakfast fills us with joy. We hope to see you again to spend some time together.Rosella and Luca.

10/10 Excellent

Annika

Stayed 1 night in Jun 2022
Response from B&B ARCO DI VINO on 11 June 2022
Thanks for the nice review! We are happy that you spent good time with us. We hope to see you again! Rosella and Luca.

8/10 Good

Claes Henric Rolf

Stayed 1 night in May 2022
Response from B&B ARCO DI VINO on 5 June 2022
Thanks Henric for the review. We are pleased to know that you have enjoyed your stay with us. We hope to see you again. Rosella and Luca.

10/10 Excellent

Gyoergy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 3 nights in Oct 2021
Response from B&B ARCO DI VINO on 18 Oct 2021
Thanks for the nice review! It is always a pleasure to meet people from other parts of the world! Hope to see you again. Rosella and Luca ☺️

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder schön....
Es war wieder einmal ein kurzer aber sehr schöner Aufenthalt. Rosella hat uns wie immer freundlich begrüßt und der Espresso mit Grappa war fantastisch. Wir waren definitiv nicht das letzte mal hier und freuen uns schon jetzt auf unseren nächsten Besuch und das reichliche Frühstücksbuffet mit selbstgemachten Leckereien.....
Stayed 1 night in Oct 2021
Response from B&B ARCO DI VINO on 12 Oct 2021
Thanks for this great review. We were delighted to have Alexander and George with us again. We will always be happy to welcome you and for you there will always be coffee with grappa ☺️ A warm greeting, Rosella and Luca.

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da tornare senza dubbio tutto perfetto
Stayed 1 night in Aug 2021
Response from B&B ARCO DI VINO on 24 Aug 2021
Grazie molte per le belle parole. È stato un vero piacere conoscere lei e Micaela. Come promesso speriamo di vedervi ancora come nostri ospiti. Un caro saluto, Rosella e Luca.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arco di Vino is a recently restored building and done to a very high standard. The room we had is really spacious – I'm sure the other rooms are too – and exceptionally clean! The owners, Rosella and Luca, obviously love their job. They could not have been more welcoming or more helpful. I have no hesitation in recommending a stay there. Unfortunately we only stayed there for two nights, but if I have the opportunity to go back to the area, I would definitely return to Arco di Vino.
Stayed 2 nights in Aug 2021
Response from B&B ARCO DI VINO on 25 Aug 2021
Thanks Wendy for the wonderful words you wrote for us and for our structure. It will be a great pleasure to have you again as our guests, we hope as soon as possible 😊 Best wishes, Rosella and Luca.

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
This was a amazing place in the mountains in Valpolicella. The host and hostess were very friendly and gave me a memorable stay! The room was great and the breakfast was very good.
Stayed 1 night in Sep 2020
Response from B&B ARCO DI VINO on 9 Sept 2020
Thanks for the nice review. We were pleased to have had you as guests. Congratulations on your important work. Greetings from Rosella and Luca.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 beautiful days
The property is surrounded by vineyards and the hosts are very open. We were greeted as guests and left as friends.
Stayed 4 nights in Aug 2020
Response from B&B ARCO DI VINO on 7 Sept 2020
Thanks Daniel for the nice words you wrote. It was also a pleasure for us to meet people like you. If you return, Luca will train to compete with Sergio in drinking grappa! :) A warm greeting. Rosella and Luca

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from B&B ARCO DI VINO on 31 Aug 2020
thank you so much. You've been quite a group of friends. We hope to see you again. Rosella and Luca

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein super stylisches Hotel ohne Makel
Eine traumhafte Location mit tollen Gastgebern. Wir sind um 22:00 Uhr angereist und würden freundlich empfangen. Nachdem wir schnell das Zimmer bezogen hatten haben wir uns noch auf einen Begrüßungsschluck um wunderschön gestalteten Garten getroffen. Es war ein herrlicher und sehr schöner Abend der um halb drei morgens zu Ende ging. Das ganze Hotel und unser Zimmer sind toll gestaltet. Design durch und durch, absolut perfekt. Zum Abschluss gab es dann ein tolles und liebevoll hergerichtetes Frühstücksbuffet. Wir kommen auf jeden Fall wieder..... Danke für den schönen Aufenthalt....
Stayed 1 night in Aug 2020
Response from B&B ARCO DI VINO on 16 Aug 2020
Grazie Alessandro e Giorgio. È stato un vero piacere conoscervi e passare del tempo insieme festeggiando anche il compleanno dell'altro nostro ospite. È stata una serata molto allegra e ci siamo divertiti. Ci ha fatto piacere che abbiate apprezzato la nostra struttura e la nostra accoglienza. Speriamo di rivederci. Grazie ancora per la bella recensione. Rosella e Luca

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati ospiti del b&b per una notte, ottima accoglienza e gentilezza dei proprietari i quali ci hanno accolto con un aperitivo di benvenuto molto gradito; spettacolare la culla per il neonato. Ricca ed abbondante la colazione fatta di prodotti freschi e di qualità.
Stayed 1 night in Aug 2020
Response from B&B ARCO DI VINO on 13 Aug 2020
Grazie Alberto e Delia per la bella recensione. Ci ha fatto molto piacere conoscervi e avervi avuto come ospiti. Come promesso vi aspettiamo nuovamente! Un caro saluto anche al piccolo Gioele. Rosella e Luca.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from B&B Arco di Vino on 5 Jan 2020
Thank you a lot! We hope ti see you again! Rosella e Gianluca

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Tudo novo, organizado, bem decorado, localizado num pequeno e muito bonito vilarejo na montanha e com café da manhã excelente. Aliado a tudo isso, um excelente atendimento feito pelos proprietários, muito bom mesmo, nota 10 !
Stayed 2 nights in Oct 2019
Response from B&B ARCO DI VINO on 17 Oct 2019
We thank you very much for the wonderful review.  We were so pleased to meet you but above all to become friends. As promised, we are waiting for you in July 2020! A hug and see you soon! Rosella and Luca.

10/10 Excellent

Tiia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little B&B in the heart of Valpolicella
Arco di Vino is a beautiful B&B with great location. The owner Rosella is a perfect host who made us feel really welcome and made sure our stay was comfortable. Absolutely delicious breakfast. Car parking possibility in front of the B&B even if not mentioned. We highly recommend this place.
Stayed 1 night in Sep 2019
Response from B&B ARCO DI VINO on 29 Sept 2019
Thanks for the great review! We are really pleased that you felt right at home! We hope to see you again! A greeting Rosella

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klimatyczne miejsce godne polecenia w samym sercu Vapolicielli. Przemiła właścicielka. Komfortowe pokoje, dopieszczone w każdym calu, przepyszne śniadanie z lokalnych produktów. Na pewno wrócimy. Super baza do zwiedzania okolicznych winnic, jeziora Garda, Werony a nawet Wenecji
Stayed 2 nights in Sep 2019
Response from B&B Arco di Vino on 12 Sept 2019
thanks Joanna for your nice review! We were very pleased to have had you as our guests. We are happy that you enjoyed the home and the environment of Valpolicella. We hope to see you again! Rosella and Luca

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly amazing
This is truly a gem!!! It’s one of those places that you are almost reluctant to write a review about because you want to keep it to yourself as a secret. The service of Rosella and Luca is amazing and the rooms are fabulous in the very stylish renovated 18th century stone house this place can not be recommended enough
Stayed 4 nights in Aug 2019
Response from B&B Arco di Vino on 22 Aug 2019
Thanks for your wonderful review! We were very pleased to have had you as guests. We are happy that you enjoyed our rooms and the services. Reviews like this help us grow and reward us a lot. We hope to see you again and welcome you back to our facility! Rosella and Luca

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jederzeit wieder
Sehr nette, um das Wohl der Gäste bemühte Gastgeber, tolles Frühstück. Das Haus ist sehr modern gestaltet und äusserst gepflegt. Kleiner Garten mit Liegen. Eigenes Auto unbedingt erforderlich.
Stayed 5 nights in Jul 2019
Response from B&B ARCO DI VINO on 28 July 2019
thank you very much for your review. We were very happy to meet you, you are very polite and kind people. We are pleased that you have felt at home. We hope to see you again! Rosella and Luca

10/10 Excellent

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En appelsin i turbannen.
Arco Di Vino ligger langt udenfor al ting, der er kun en bar i byen og ingen spisesteder, MEN vi havde et dejligt stort værelse med alt hvad vi kunne ønske. Der var fredeligt og da vi spurgte efter spisested, fortalte værten at hun skulle have en familie på besøg, som havde bestilt mad hos hende, vi kunne også få samme menu, lokale retter. Vi fik antipasti plus 4-retters middag med diverse vine for 35 euro pr person. Morgenmaden var også helt tilfredsstillende.
Stayed 1 night in Jul 2019
Response from B&B ARCO DI VINO on 25 July 2019
Thanks for your nice review! we are happy that you found yourself well in our B&B. We were very pleased that you enjoyed the restaurant we recommended with their menu! they are our dear colleagues. We hope to see you again. Rosella and Luca

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puro relax
Location splendida immersa nei vigneti, comodissima al Lago di Garda. Accoglienza fantastica, colazione abbondante e di qualità con torte fatte in casa e salumi e formaggi di prima scelta. Camera con bagno molto spaziosa e di design in un contesto antico ristrutturato da favola. Merita !!!!!!!
Stayed 1 night in Apr 2019
Response from Arco di Vino B&B on 13 June 2019
Grazie Debora per la tua fantastica recensione! Per noi è stato un piacere avervi avuto come ospiti. Siamo felici che abbiate apprezzato tutti i particolari del nostro b&b. Speriamo di vedervi ancora! Un augurio di buona Pasqua, Rosella e Gianluca.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from B&B ARCO DI VINO on 9 Apr 2019
thanks for the review. We hope to have you again as our guests. Rosella.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente curato nei particolari e molto accogliente
Stayed 1 night in Dec 2018
Response from Rosella - B&B Arco di Vino on 5 Jan 2019
La ringrazio per la sua recensione! è stato un piacere avervi avuto come nostri ospiti. Siamo felici che abbiate apprezzato la nostra struttura e i servizi. Spero di rivedervi presto, Rosella.

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellente esperienza! Ritorneremo!
Esperienza molto positiva! Rosella ci ha aiutato moltissimo, anche prima del nostro arrivo. La camera super comoda. La prima colazione era de luxe.
Stayed 1 night in Oct 2018
Response from Rosa on 1 Nov 2018
grazie per la recensione, è stato un onore conoscervi, mi auguro di rivedervi presto. un caro saluto a tutti in particolare alla piccola Ana Clara. Rosella

10/10 Excellent

gabriel, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carde magnifique, établissement neuf décoré avec goût, accueil très sympathique, hôtes accueillants, petit déjeuner copieux garni de produits maison. Dommage que nous ayons rencontré une panne tardive de chauffage qui n'a pu être réglée que le lendemain .
Stayed 1 night in Sep 2018
Response from Arco di Vino - Tourist Location on 28 Sept 2018
Thanks Gabriel for your review. We were pleased that you enjoyed our services. We are sorry for the initial inconvenience but it did not depend on us unfortunately. We hope to see you again! Rosella and Gianluca.