Maplewood Holidays from AU$2,019

First let me say that the front desk and the lady that is over the breakfast on the 9th floor are amazing. Very sweet and gave great recommendations. As far as the room goes it could use some updates especially in the bathroom. The hotel should definitely invest in some NEW towels. All of our towels were worn so badly two were ripped. The housekeeping is what needs to be addressed. There is a middle aged black lady ,she is so unfriendly. She would never speak and everytime we asked her a question she would answer rudely. My daughter asked for towels?she stated “I don’t have any you have to call downstairs” while standing next to her cart full of towels. She was our housekeeper she did the bare minimum so that we could tell she was there. Overall the stay was cool, won’t be back to that location but it served our purpose. Get rid of that mean lady that cleans she doesn’t fit everyone else’s tone .

There were no downstairs rooms, which was a disappointment. They had a lot of construction going on but it did not bother us. They did have an elevator. I wasn’t impressed where we had to park either. There was no way to keep an eye on your vehicle. The room was nice but there was no microwave. I was okay with the stay because I got a pretty decent rate through Expedia.

Great place. Wish the bar opened sooner.

The hotel was really nice. One of the best we have stayed in. The breakfast was really good!

I had an absolutely amazing stay at the Iberostar Star in Jamaica! From start to finish, the service was top-notch. A special thank you to our incredible butler, Travis, who went above and beyond to make sure every detail was perfect and made us feel truly cared for throughout our stay. Also, a big shoutout to Alex, the night butler, who was always attentive and helpful whenever we needed anything after hours. Both of them really made this trip extra special and unforgettable. I can’t wait to come back — highly recommended!