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"Hotel and room were clean, however WiFi was very spotty. It was there one minute and not the next. The worst critique is the check out process which needs significant work. I am used to just being able to walk out of a hotel on the day I'm checking out. At Levo you MUST go and talk to the front desk and then they will call for a room check. Then you have to wait for that to finish before you leave. I really do not understand this because they put a hold on your card for "expenses" so why the need to hold me hostage when I am rushing to leave to catch a plane???!!!"

"The room was modern and newly renovated. The staff was friendly and efficient. My go to hotel in Dagupan. "

"One of the best hotels I’ve stayed at. The place is immaculate and the staff is amazing. The pool is fun and relaxing. Breakfast is better than average and the location is close to shops, shopping centre and restaurants. It was supposed to be a one night stay but I ended up booking 2 more nights. The hotel is luxurious and aptly named The Monarch Hotel. I would love to stay here again in the future."

"It was a nice spacious space with friendly staff. "

"Swimming pool is under maintenance without notice. Not enough toiletries, towels are not soft. "

"Room is clean"

"The location was close to our families. The breakfast was good."

"Yes"

"My entire family really enjoys staying at this property because of the warm hospitality, delicious food, and excellent amenities. A special thanks to Ms. Mench for assisting me with everything and to Ms. Paulyn for helping me with the room booking. Everyone we interacted with was fantastic apologies if I’ve forgotten any names, but from the housekeeping and maintenance teams, everyone was welcoming and friendly. Overall, the experience has been wonderful, and we look forward to returning."