Lunch and dinner served, local cuisine
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Reviews of Pretoria Hotel

2.5 out of 5
Pretoria Hotel
50 Randell Street, Mannum, SA

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 72 reviews" "
Rating 8 - Good. 31 out of 72 reviews" "
Rating 6 - Okay. 13 out of 72 reviews" "
Rating 4 - Poor. 3 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
not bad
Stayed 1 night in Dec 2023

6/10 Okay

Lawrence

Stayed 3 nights in Dec 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed comfy, but was fairly basic. The bathroom facilities are shared, and while clean, they certainly need updating. It's a fine line between keeping the charm of an old hotel while having modern bedroom facilities. The dining room is lovely and the food was delicious, and the staff were very friendly. Downstairs amenities were clean and modern, just upstairs needs a little attention. Overall we did enjoy our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Hayley

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Helen

Stayed 1 night in Sep 2023

8/10 Good

Clive

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Sue

Stayed 1 night in Jul 2023

6/10 Okay

Kaz

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were super friendly and helpful. Felt it the attractive room was overpriced when there was a shabby and dirty shared bathroom.
Stayed 1 night in Jul 2023

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Reasonable pricing and good location. Clean and well maintained. However, corridor walk to amenities needs to be looked at for noise underfoot.
Stayed 3 nights in Apr 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Adam

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice pub experience
Stayed 3 nights in Sep 2022

10/10 Excellent

Nicole

Stayed 1 night in Sep 2022

8/10 Good

Trish

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Very enjoyable except for the stairs
Stayed 1 night in Sep 2022

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Keren

Travelled with partner
Liked: Cleanliness, staff & service
The property was right on the river bank, staff very friendly, restaurant food 👍👍👍great atmosphere, the only drawback was having to walk down the long hallway to the bathroom through the night, but we appreciate the fact that this hotel was built in 1900!
Stayed 1 night in Mar 2022

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rippa spot
Great spot to chill
Stayed 2 nights in Jan 2022

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service
Good food and service.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at the Pretoria hotel. The staff were friendly and all facilities clean and tidy. The dining area and location were outstanding with beautiful views of the river. We'll be back.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The room and amenities were all good the creaky floor boards were hillarious
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Spent three nights and never once saw any bathroom or bedroom cleaned no daily housekeeping as stated on Expedia no fridge in room had to make coffee on bedside table woken up first morning 7am bottle delivery second morning 7am some idiot vacuuming the driveway not cool won’t stay again but the down stairs bar staff were good and food was good
Stayed 3 nights in Apr 2021

6/10 Okay

Steven, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was a good cheap place to stay. However there are some things to be advised. There is a steep staircase to climb with no option of an elevator. The bathroom is shared unisex with 2 shower stalls, 2 toilet stalls and a double vanity. Also the floors creak and squeak badly making a lot of noise. The room was comfortable and clean. The bed was okay.
Stayed 1 night in Jan 2021

6/10 Okay

Jaison

Travelled with family and small children
Liked: Staff & service
overall ok, no toilet attached, a problem for a family. The toilets were clean and available all the time. Nice food and drink. No washing area attached to bedroom/common kitchen, you cant even rinse a used plate. A kettle and tea/coffee items supplied in bedroom, no microwave even in common kitchen, I struggled as I was with family of two kids, wouldn't be a big problem if just bachelors.
Stayed 2 nights in Dec 2020

10/10 Excellent

Sarah, Adelaide, SA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my family of 4 to stay in a family room. We loved the old pub style stay. It was a genuine old hotel with a clean and comfortable room. The shared bathroom was clean and showers were good. All the staff were friendly and helpful. The room had a split system air-conditioning unit and a great ceiling fan. Beds were comfortable and crisp fresh linen was soft and enjoyable. We appreciated the accessibility to the large front balcony and breakfast room. There also was nice toiletries provided with the towels in the room and coffee and tea along with the kettle. On site carparking was appreciated too. Will definitely be back. Great price for a family get away.
Stayed 2 nights in Oct 2020
Response from Jo on 7 Oct 2020
Hi Sarah, WOW! Thank you so very much. We really appreciate you taking the time out of your day to leave such a lovely review. We look forward to seeing you again sometime soon! Pretoria Hotel

8/10 Good

Baheera, Adelaide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good rooms... shared bathroom was ok as there was only one other room booked... but still didn’t have shower... wouldn’t be staying if hotel was fully booked
Stayed 1 night in Sep 2020

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms need towel rails.
The only complaint I have is that there are no towel rails or hooks on which to hang your towels after use. Had to drape damp towel, bath mat & washer over shelves & window ledge. There were a whole wall of towel rails in the bathroom - dont know why, never saw them used.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The room was great but there was a seperate bathroom down the other end of the building. Also, there was no PowerPoint in the bathroom for a hair dryer or shaver either in the bathroom or in the bedroom.
Stayed 1 night in Dec 2019

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country pub character
I’ve stayed here twice- both times in room 6. It’s a great spacious room with a queen and a bunk bed. Very clean and a very comfortable bed. Also right next to the shared bathroom. The room has a view of both the Main Street and the river. There’s also a communal lounge/dining room which has tea& coffee and breakfast supplies. The place has a real country pub atmosphere with plenty of character. The staff are lovely and even brought our meals upstairs for us. The location right on the river is perfect for enjoying a beer!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
It took 5 staff members to check us in (we had already pre booked and paid), it took another 3 staff members before one would show us to our room, there was no en suite and we would never have booked had we known, the shared bathroom was “eye opening” to say the least, men walking in on you when you were brushing your teeth etc. there was a wedding in progress when we arrived and we were unable to book a meal, we have no problem with that however the wedding would have been booked months before and we should Have been told about booking our meals When we booked the room. The handle fell off the door and we couldn’t get in or out, the staff offered to change our rooms but we had a funeral to attend and a family gathering and it was all too hard. I have to say at this point that the staff couldn’t have been nicer we got a personalised card about the inconvenience relating to the door and a box of chocolates. The room was up a large flight of stairs and no provision for disability or age. We struggled down the stairs at 9 am and there was nowhere to check out, a woman said she would take the room keys but we said we would go to reception (we had no idea who this woman was), she then informed us there was no reception and the hotel did not open until 10am. I have checked thoroughly the details on this hotel and can’t find anywhere that advises shared bathroom/no en-suite.
Stayed 2 nights in Oct 2019

4/10 Poor

david

Disliked: Staff & service, room comfort
Don't go there on a Saturday night.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was collecting the room key which was in the gambling area and I am a single Dad with 2 young kids and they had to wait in another area which I didn't like but apart from that the stay was good, nice location right on the river.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We were told that a continental breakfast was available in the breakfast.When we went to get breakfast there was a family of 4 trying to find something to feed the kids.There was 1 bowl left ,no OJ ,minimal milk and no bread.There was nothing for us to have breakfast and the family said they had to chase bowls etc the day before.Not good enough.Do not offer breakfast if not available.Should be checked nightly against number of people booked in.Most ☹️
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff wete friendly. Comfortable bed. Great atmoshphere & the band that played on Saturday night were awesome.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eager to help- nice to stay there right on the river
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly & comfortable bed. well priced & close to every
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Riverfront location. Lovely to be able to just head up the stairs after dinner and drinks. Floors a bit squeaky but it is an old building. Beautiful upstairs balcony.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pleasant staff. Very helpful. The room was very clean as well as the bathroom. Would definitely go b5.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bathrooms showers dripping and smelly. Concrete floors in bathroom paint peeling
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
toilets & showers were unclean. staff were friendly. food was great
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
A fridge in the room would have been good cant say more
Stayed 1 night in Feb 2019

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and value for money
Rooms were clean, beds comfortable and shared bathroom also nice and clean A/c works great and ceiling fan was great. Staff were lovely 😊
Stayed 1 night in Feb 2019
Response from Pretoria Admin on 6 Feb 2019
Hi Leah, Thank you so much for your positive feedback, we love to hear that you've had a great stay! We hope to see you again soon - thanks again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and quick to respond to requests. The live music on Saturday night was really entertaining and enjoyable, with popular favorites and great dance music. The Bistro menu is very popular, and with staff serving more than 70 tables, everything was handled quickly and efficiently. Smiling faces and a good atmosphere at every table, with generous serves and a free salad bar. Only negative was one bathroom shared with other guests, but the views and the hospitality were way above all expectations
Stayed 2 nights in Jan 2019
Response from Pretoria Admin on 6 Feb 2019
So sorry for the delay in responding! Thank you so very much for your feedback - it's greatly appreciated. We're pretty proud of all of our staff too! We hope to see you at the Pretoria again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 2 nights in Jan 2019

2/10 Terrible

Disappointed, South australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very overpriced, even though it was an event weekend, and found out our friends only paid the basic room price. Room was very basic, bed, open from wardrobe and tv, no chairs to sit on. No available wifi as it was the town wifi we couldn’t get connected. No hair dryer, shared bathroom not cleaned over the weekend. Had to ask for cups in the share area. View from room was roof with air conditioners on. A pity as the rest of the hotel is lovely overlooking the river.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

Ruby, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and Restaurant
Every thing was great . I wish they have private bathroom. Shared bathrooms are the only negative. Hotel staff was very helpful and courteous.
Stayed 2 nights in Oct 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night away on the river.
A very clean and friendly family hotel in the heart of Mannum. Food was of a high standard and located right on the river. Spacious room with shared bathrooms.
Stayed 1 night in Oct 2018

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018